FUT errors on My Cousin Rachel blu-ray

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stuckinkodiagain
Posts: 111
Joined: Mon Aug 14, 2017 7:08 am

FUT errors on My Cousin Rachel blu-ray

#1 Post by stuckinkodiagain » Fri Sep 01, 2017 3:16 am

I'm getting FUT errors on the blu-ray for "My Cousin Rachel," released just this week.

I've submitted the dump file and log to both support@makemkv.com and svq@makemkv.com.

Thanks for your help!

stuckinkodiagain
Posts: 111
Joined: Mon Aug 14, 2017 7:08 am

Re: FUT errors on My Cousin Rachel blu-ray

#2 Post by stuckinkodiagain » Tue Sep 05, 2017 8:03 pm

Anyone who's interested in this disc please note that the latest version of MakeMKV (1.10.7) does not fix this issue, but the devs ARE working on it.

ekael86
Posts: 26
Joined: Mon Oct 26, 2015 10:41 pm

Re: FUT errors on My Cousin Rachel blu-ray

#3 Post by ekael86 » Fri Sep 08, 2017 2:21 am

Dump file sent as well.

stuckinkodiagain
Posts: 111
Joined: Mon Aug 14, 2017 7:08 am

Re: FUT errors on My Cousin Rachel blu-ray

#4 Post by stuckinkodiagain » Fri Sep 08, 2017 4:56 pm

Developer has updated the SVQ files for "My Cousin Rachel," which fixes the FUT errors. No more pixellated video! (Please note that you'll need an active internet connection when you scan the disc to get the new SVQ's.)

Thanks, guys! Works great!

ekael86
Posts: 26
Joined: Mon Oct 26, 2015 10:41 pm

Re: FUT errors on My Cousin Rachel blu-ray

#5 Post by ekael86 » Fri Sep 08, 2017 8:48 pm

Works Perfect. Thanks!

dillspooch
Posts: 8
Joined: Mon Jan 08, 2018 1:22 pm

Re: FUT errors on My Cousin Rachel blu-ray

#6 Post by dillspooch » Mon Jan 08, 2018 1:44 pm

This isn't working for me. I'm running MakeMKV v1.10.8, have an active internet connection and in the preferences dialog box, and the 'allow contacting web server for updates' is turned on. I'm getting FUT errors on my disc.
I'm in the UK. The disc has a code on it: F1-69835-BD-SE. Could my version of the Blu Ray disc be different from the original poster's disc?

Woodstock
Posts: 10136
Joined: Sun Jul 24, 2011 11:21 pm

Re: FUT errors on My Cousin Rachel blu-ray

#7 Post by Woodstock » Mon Jan 08, 2018 3:23 pm

Did you send the file MakeMKV generated to svq@makemkv.com as indicated in the log window? If your version isn't working with the revised fix-up, Mike will need to see that dump file to update the SVQ.
MakeMKV Frequently Asked Questions
How to aid in finding the answer to your problem: Activating Debug Logging

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