Re: I have not received an activation key

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AlanS
Posts: 8
Joined: Mon Jul 28, 2025 3:12 pm

Re: I have not received an activation key

#1 Post by AlanS » Tue Aug 05, 2025 11:28 am

I have not as yet received my activation key. From what I can see, quite a number of people who have paid in the last few days have not received the key. I have called PayPro and they have not gotten communication from the vendor. Does anyone have any update? Thank you very much.

Brook421
Posts: 2
Joined: Sat Aug 02, 2025 2:55 pm

Re: I have not received an activation key

#2 Post by Brook421 » Tue Aug 05, 2025 12:49 pm

Like many ohers, I purchased a key late on Friday and have not received one from either PayPro or MakeMKV.

Others report having received a refund from either PayPro or PayPal, and I have just submitted a refund request to PayPro, who have suspended the MakeMKV account.

Call me pessimistic, but I wonder if Mike has decided to abandon this project. Clearly, he was not doing it for a living: he would not have had a free beta key for over 10 years, if he were depending on the license income. Also, whilst there is a record in this forum of Mike forgetting about a previous beta key expiry date, I find it very stange that Mike posted a couple of messages on Friday evening, saying that everything works as intended, and then "disappeared" just before the beta key expired.

The only users who seem untouched by this are those who already have a lifetime key.

Notebook
Posts: 2
Joined: Tue Sep 10, 2024 2:27 am

Re: I have not received an activation key

#3 Post by Notebook » Tue Aug 05, 2025 7:37 pm

I have interacted with "Mike" in the past, and he seemed on top of things. If he has abandoned this project it will be a real loss.

ph_222
Posts: 1
Joined: Tue Aug 05, 2025 8:53 pm

Re: I have not received an activation key

#4 Post by ph_222 » Tue Aug 05, 2025 9:08 pm

hmmm Have you ever heard of a bit of patience... and it seems quite common that this happens at this time....... Chances are its one person working on this... He is in the UK (because that is where PayPro is based, a guess mind you) and therfore chances are he is on holiday with his kids or some such thing.... Summer holidays just started here and that is exactly what my daughter did.

ps: quite a brilliant move on your part getting his account suspended! That means that I could loose the chance of a key because of your impatience. Nice!
The guy has given it free for 10 years.... surley waiting an extra few days would not
have hurt you.... :wink:

DGNR8NX
Posts: 2
Joined: Sun Aug 03, 2025 3:42 am

Re: I have not received an activation key

#5 Post by DGNR8NX » Wed Aug 06, 2025 4:21 am

From my understanding, PayPro removed his account a few days ago when they were being flooded with complaints and no response. Don't think it's this one guys fault.

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