www.makemkv.com

Hi,

I trying to convert Stephen Kings IT DVD1 from IFO files on my harddisk to an mkv file. At nearly the end of the conversion process the programs says that the mkv file could not be written (Copy completed. 0 titles saved, 1 failed). Below you will find debug log output from the conversion progress.

MakeMKV v1.8.10 win(x64-release) started
Debug logging enabled, log will be saved as C:\Users\erik/MakeMKV_log.txt
Opening files on harddrive at D:/Temp/Video/Stephen King/IT (1990)/VIDEO_TS
Calculated BUP offset for VTS #1 does not match one in IFO header.
Titleset start sector mismatch for titleset 1 : 6 != 22
Title #1 was added (27 cell(s), 1:29:52)
Title #2 has length of 12 seconds which is less than minimum title length of 120 seconds and was therefore skipped
DEBUG: Code 233 at pcSvjESZizOJPTXFzZu1seFd:0
Operation successfully completed
Saving 1 titles into directory D:/Temp/Video/Stephen King/IT (1990)
DEBUG: Code 449 at >0h<1!A`/\w`V\tejhQ:29399404
DEBUG: Code 0 at 4(yOYXRk(~=y3s-rF"jD,:213135090
DEBUG: Code 0 at 4(yOYXRk(~=y3s-rF"jD,:213135090
DEBUG: Code 0 at Q.'fmXp (O|q=Ba-::213131893
DEBUG: Code 0 at Q.'fmXp (O|q=Ba-::121263406
DEBUG: Code 0 at Q.'fmXp (O|q=Ba-::29393907
DEBUG: Code 0 at 4(yOYXRk(~=y3s-rF"jD,:213135090
LIBMKV_TRACE: Exception: Error while reading input
Failed to save title 0 to file D:/Temp/Video/Stephen King/IT (1990)/title00.mkv
0 titles saved, 1 failed

The DVD itself plays without error when played with Windows Media Player or Media Player Classic Home Cinema.

I will try the linux version to see if the same errors popup.

Linux version gives the same errors. Debug output below:

MakeMKV v1.8.10 linux(x64-release) started
Debug logging enabled, log will be saved as /home/erik/MakeMKV_log.txt
Opening files on harddrive at /media/DATA/Temp/Video/Stephen King/IT (1990)/VIDEO_TS
Calculated BUP offset for VTS #1 does not match one in IFO header.
Titleset start sector mismatch for titleset 1 : 6 != 22
Title #1 was added (27 cell(s), 1:29:52)
Title #2 has length of 12 seconds which is less than minimum title length of 120 seconds and was therefore skipped
DEBUG: Code 233 at 6TyajAGfTJqct1305Av3zOij:0
Operation successfully completed
Saving 1 titles into directory /home/erik/Videos/Stephen King
Program reads data faster than it can write to disk, consider upgrading your hard drive if you see many of these messages.
Program reads data faster than it can write to disk, consider upgrading your hard drive if you see many of these messages.
Program reads data faster than it can write to disk, consider upgrading your hard drive if you see many of these messages.
Program reads data faster than it can write to disk, consider upgrading your hard drive if you see many of these messages.
Program reads data faster than it can write to disk, consider upgrading your hard drive if you see many of these messages.
Program reads data faster than it can write to disk, consider upgrading your hard drive if you see many of these messages.
Program reads data faster than it can write to disk, consider upgrading your hard drive if you see many of these messages.
Program reads data faster than it can write to disk, consider upgrading your hard drive if you see many of these messages.
Program reads data faster than it can write to disk, consider upgrading your hard drive if you see many of these messages.
Program reads data faster than it can write to disk, consider upgrading your hard drive if you see many of these messages.
DEBUG: Code 199 at %cV54")Mso||Pj{(b:29395011
DEBUG: Code 449 at 4GRbdM4f=q2KD^Qt:wW:29399404
DEBUG: Code 0 at Kwi"&"y&~menA(nfARL1S:213135090
DEBUG: Code 0 at Kwi"&"y&~menA(nfARL1S:213135090
DEBUG: Code 0 at #X>1SpDTNwG*KLM>E:213131893
DEBUG: Code 0 at #X>1SpDTNwG*KLM>E:121263406
DEBUG: Code 0 at #X>1SpDTNwG*KLM>E:29393907
DEBUG: Code 0 at Kwi"&"y&~menA(nfARL1S:213135090
LIBMKV_TRACE: Exception: Error while reading input
Failed to save title 0 to file /home/erik/Videos/Stephen King/title00.mkv
0 titles saved, 1 failed

Many thanks for your reply

The debug codes tell a tale that Mike will have to interpret.

However, you say, "The DVD itself plays without error when played with Windows Media Player or Media Player Classic Home Cinema." Why are you trying to rip from an ISO on your hard drive? Why not from the original DVD? Ripping from an ISO adds a layer of unknown, because whatever created the ISO could have damaged the file.

Woodstock wrote:The debug codes tell a tale that Mike will have to interpret.

However, you say, "The DVD itself plays without error when played with Windows Media Player or Media Player Classic Home Cinema." Why are you trying to rip from an ISO on your hard drive? Why not from the original DVD? Ripping from an ISO adds a layer of unknown, because whatever created the ISO could have damaged the file.

I have the original movie also in VIDEO_TS format. I created ISO files with PowerISO. Converting the movie from both sources has led to the same error mentioned in my first post. Why converting? I work with XBMC 12.0 (frodo) on a Minix Neo X7 android device. The movie consists of two parts. XBMC cannot stack ISO files. Thats why I have to convert it to MKV. All my movies are in MKV container format and are stored on a Synology NAS. XBMC reads my movies from this NAS using a CIFS connection. I found out that MKV is the best format to work with XBMC and multilingual subtitles. We speak french, dutch and English at our home.

Hello there, is anybody still having an eye on that issue?

I have exactly the same problem with side A of that DVD.

I have tried the following ways to create an mkv file of that DVD:
1) run makemkv for the physical DVD with AnyDVD deactivated
2) run makemkv for the physical DVD with AnyDVD activated
3) run makemkv for the ripped iso-file (created with AnyDVD)
4) run makemkv for the ripped DVD files in a folder on my drive, i.e. the file VIDEO_TS.IFO in the (ripped) folder VIDEO_TS

In all 4 cases makemkv brings the already described error message ("Copy completed. 0 titles saved, 1 failed"). I guess I don't have to describe that error again.
There's also another thread here about that issue (from August 2011), see: http://www.makemkv.com/forum2/viewtopic.php?f=7&t=3961, which has not been solved.

Side B of that DVD (yes, it's a flip-disc) can be processed successfully with makemkv without any problems.

I have tried Free DVD Video Converter (http://www.dvdvideosoft.com) to create an mkv of side A of that DVD, just to see if it's a general issue wit that DVD.
But apart from the fact that this software is painfully slow, it at least created an mkv file... unfortunately I can only play it on my PC (e.g. with VLC), but not on my TV.

So I still would like to have makemkv (as my by far most favourite mkv-maker!) creating an mkv file successfully from that DVD (http://www.amazon.de/dp/B00008AOML).

Any chance to have that issue analysed?

Here's the debug log (sorry, 1st line and two last lines are in German, but I think the debug code is more important):

1 Titel werden in Verzeichnis H:/Recoded gespeichert
DEBUG: Code 449 at 2;XGZ(#xYxBmw-VZ6?z:29399404
DEBUG: Code 0 at )(-vW3'W*DbJw?_C^9_0v:213135090
DEBUG: Code 0 at )(-vW3'W*DbJw?_C^9_0v:213135090
DEBUG: Code 0 at (r4|zwJsF7PJN}X`]:213131893
DEBUG: Code 0 at (r4|zwJsF7PJN}X`]:121263406
DEBUG: Code 0 at (r4|zwJsF7PJN}X`]:29393907
DEBUG: Code 0 at )(-vW3'W*DbJw?_C^9_0v:213135090
LIBMKV_TRACE: Exception: Error in p->FetchFrames(2,true)
Titel 0 in Datei H:/Recoded/title00.mkv zu speichern schlug fehl
0 Titel wurden gesichert, 1 schlugen fehl

Thanks a lot in advance,
Michael

P.S: I you need any further details, I'll be happy to help!

The "code 449" error means an incorrectly mastered disc. A workaround can be easily added, but you need to supply the full log file, as written by MakeMKV. It should be couple of megabytes in size and should contain all necessary information for the workaround.

Hmmm... I followed the FAQ on http://www.makemkv.com/faq/item/8/catid/6, but although I activated the option ""Log debug messages" in MakeMKV preferences and restarted the program, I did not receive any message where the debug log would be stored.

Seems like I only receive the (short) debug log in MakeMKVs screen interface, because even when I searched for "MakeMKV_log.txt" on my drives, I could not find anything.

If "C:\Users\[my user-profile name]\MakeMKV_log.txt" is the standard location, it's definitely not there; it's also neither in my (custom-located) Temp or Undo folder, nor in MakeMKV's installation folder, so where could it still be?

Do you also need the compressed IFO files as mentioned in the above FAQ, or is the MakeMKV_log.txt (if you could help me how to create/find it) enough?