www.makemkv.com

Posted: **Tue Jan 15, 2013 9:03 am**

Hi,
I'm a new user and have been ripping a few DVD's with no problems. Recently I attempted to rip Laputa, Castle In the Sky. and it appeared to work ok. I chose the first title with english audio and subtitles only. however after pressing make MKV, it started but then stopped after a while saying that Save failed. I tried it a few times even clearing cache's etc but the same thing happens.

I've attached a log of the event and hope someone can help me.

Kind regards

Possie

PS I'm using MakeMKV v1.7.10 win(x64-release) started
Debug logging enabled, log will be saved as C:\Users\Trevor/MakeMKV_log.txt

Posted: **Wed Jan 16, 2013 8:35 pm**

Try cleaning the disc...

Posted: **Thu Jan 17, 2013 5:44 am**

setarip_old wrote:Try cleaning the disc...

Did that after the first attempt, still no luck. Maybe a bad disk

Posted: **Thu Jan 17, 2013 6:43 am**

Then return it to the place of purchase in exchange for a new replacement...

Posted: **Thu Jan 17, 2013 7:40 am**

From the log It looks like a bad disc, but there is a chance it's a structure protection. To be sure, I have to ask you for a lengthy task - please do this - /onlinehelp/testdump.html

www.makemkv.com

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DVD RIPs OK fails to save as MKV file

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Re: DVD RIPs OK fails to save as MKV file

Re: DVD RIPs OK fails to save as MKV file

Re: DVD RIPs OK fails to save as MKV file