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How long to sort a problem?

Posted: Wed Nov 21, 2012 6:45 pm
by Pecker
On Saturday I emailed the bug log, etc, to the email address at the FAQ.

How long does it usually take to sort out?

Cheers.

Steve W

Re: How long to sort a problem?

Posted: Wed Nov 21, 2012 7:19 pm
by setarip_old
Hi!

There is no fixed answer to your question. Simple problems are usually resolved quickly, while complex problems may take as much as a couple of weeks...

Re: How long to sort a problem?

Posted: Sun Nov 25, 2012 1:17 pm
by Pecker
Many thanks.

Will they e-mail me back if/when it's fixed, or do I just keep trying?

Oh, and what's the success rate?

Cheers.

Steve W