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Backup failed - region?

Posted: Wed Feb 25, 2026 12:59 am
by DavidGA
Do DVD drives being set to the wrong region still prevent MakeMKV from decrypting the disc?

I have a small pile of LG GH24NSB0 and GH24NSC0 drives, and I thought I would use them to make a ripping machine, since I have a lot of DVDs.

But the "Backup" function fails. It reads for a while, looks like it's working, but then complains about the region and "Backup failed".

Code: Select all

Backing up disc into folder "/run/user/1000/doc/7c8bdda1/MakeMKV/backup/BBCDVD2438#E3A0.iso"
Calculated BUP offset for VTS #1 does not match one in IFO header.
Calculated BUP offset for VTS #2 does not match one in IFO header.
Calculated BUP offset for VTS #3 does not match one in IFO header.
Region setting of drive HL-DT-ST:DVDRAM GH24NSB0 does not match the region of currently inserted disc, trying to work around...
Region setting of drive HL-DT-ST:DVDRAM GH24NSB0 does not match the region of currently inserted disc, trying to work around...
Region setting of drive HL-DT-ST:DVDRAM GH24NSB0 does not match the region of currently inserted disc, trying to work around...
Backup failed
Here's the debug/robot version:

Code: Select all

MSG:1005,0,1,"MakeMKV v1.18.3 linux(x64-release) started","%1 started","MakeMKV v1.18.3 linux(x64-release)"
MSG:1004,131072,1,"Debug logging enabled, log will be saved as file:///home/lion/MakeMKV_log.txt","Debug logging enabled, log will be saved as %1","file:///home/lion/MakeMKV_log.txt"
MSG:1003,32,3,"DEBUG: Code 0 at `BLLaJX7%0; ?J)zOB:`KC:29393631","DEBUG: Code %1 at %2:%3","0","`BLLaJX7%0; ?J)zOB:`KC","29393631"
DRV:0,0,999,0,"DVD+R-DL HL-DT-ST DVDRAM GH24NSC0 LK00 K61E7GG5334","","/dev/sr1"
DRV:1,0,999,0,"DVD+R-DL HL-DT-ST DVDRAM GH24NSC0 LK00 KSOE7II1601","","/dev/sr2"
DRV:2,2,999,1,"DVD+R-DL HL-DT-ST DVDRAM GH24NSB0 LN00 KG4E2591408","BBCDVD2438#E3A0","/dev/sr3"
DRV:3,0,999,0,"DVD+R-DL HL-DT-ST DVDRAM GH24NSB0 LN00 KRRE2591424","","/dev/sr0"
DRV:4,256,999,0,"","",""
DRV:5,256,999,0,"","",""
DRV:6,256,999,0,"","",""
DRV:7,256,999,0,"","",""
DRV:8,256,999,0,"","",""
DRV:9,256,999,0,"","",""
DRV:10,256,999,0,"","",""
DRV:11,256,999,0,"","",""
DRV:12,256,999,0,"","",""
DRV:13,256,999,0,"","",""
DRV:14,256,999,0,"","",""
DRV:15,256,999,0,"","",""
MSG:5072,131072,1,"Backing up disc into folder \"file:///run/user/1000/doc/7c8bdda1/MakeMKV/52.iso\"","Backing up disc into folder \"%1\"","file:///run/user/1000/doc/7c8bdda1/MakeMKV/52.iso"
MSG:3002,0,2,"Calculated BUP offset for VTS #1 does not match one in IFO header.","Calculated %1 offset for VTS #%2 does not match one in IFO header.","BUP","1"
MSG:3002,0,2,"Calculated BUP offset for VTS #2 does not match one in IFO header.","Calculated %1 offset for VTS #%2 does not match one in IFO header.","BUP","2"
MSG:3002,0,2,"Calculated BUP offset for VTS #3 does not match one in IFO header.","Calculated %1 offset for VTS #%2 does not match one in IFO header.","BUP","3"
MSG:3032,0,2,"Region setting of drive HL-DT-ST:DVDRAM GH24NSB0 does not match the region of currently inserted disc, trying to work around...","Region setting of drive %1:%2 does not match the region of currently inserted disc, trying to work around...","HL-DT-ST","DVDRAM GH24NSB0"
MSG:3032,0,2,"Region setting of drive HL-DT-ST:DVDRAM GH24NSB0 does not match the region of currently inserted disc, trying to work around...","Region setting of drive %1:%2 does not match the region of currently inserted disc, trying to work around...","HL-DT-ST","DVDRAM GH24NSB0"
MSG:1003,32,3,"DEBUG: Code 1 at \\PHu*'8B;K*!1:29395770","DEBUG: Code %1 at %2:%3","1","\\PHu*'8B;K*!1","29395770"
MSG:3032,0,2,"Region setting of drive HL-DT-ST:DVDRAM GH24NSB0 does not match the region of currently inserted disc, trying to work around...","Region setting of drive %1:%2 does not match the region of currently inserted disc, trying to work around...","HL-DT-ST","DVDRAM GH24NSB0"
MSG:1003,32,3,"DEBUG: Code 0 at X*aVSLix=*B'4d%7ZRfq:121266097","DEBUG: Code %1 at %2:%3","0","X*aVSLix=*B'4d%7ZRfq","121266097"
MSG:5069,128,0,"Backup failed","Backup failed"
MSG:5080,516,0,"Backup failed.","Backup failed."
Is this a region problem? If so, is there replacement firmware for the GH24NSB0 / GH24NSC0 drives? Or do I have some other problem?

Re: Backup failed - region?

Posted: Wed Feb 25, 2026 1:20 am
by Woodstock
It depends on the drive.

Most BD drives will allow MakeMKV to ignore the region code; I've ripped DVD disks from Europe and Japan just as easily as US disks.

Some DVD-only drives are not as flexible. They will simply refuse to rip an out-of-region disk without being re-enabled for the new region, taking away one of your allowed region changes.

Sometimes they'll adapt if you run them on Windows or Mac, but not often.

Re: Backup failed - region?

Posted: Wed Feb 25, 2026 1:31 am
by DavidGA
I hooked up a WH16NS60 blu-ray drive which has LibreDrive firmware installed, and to my surprise, it did the same thing when ripping a DVD. It complained about region, and then failed.

Surely LibreDrive drives shouldn't do that? MakeMKV even says "DVD all regions: Yes" in the drive info. What gives?

Re: Backup failed - region?

Posted: Wed Feb 25, 2026 3:38 am
by DavidGA
So, I guess the problem is not the region after all, it's just a bad disc.

Other discs give the region message, but still rip OK.

Is there a way to get a more verbose description of why a rip fails? "Rip failed" immediately after a region error really does imply that it's a region problem, but in this case it wasn't.