www.makemkv.com

I'm trying to backup my Radiohead - 7 Television Commercials DVD but it does not seem to read in MakeMKV or in DVD Decrypter.
I'm worried the drive revision needs a new firmware also?

This is the details of my BD DVD drive:
Drive Information
OS device name: K:
Manufacturer: HL-DT-ST
Product: BD-RE BU20N
Revision: EB02
Serial number: ...
Firmware date: 2114-12-18 10:02
Bus encryption flags: 1F
Highest AACS version: 75

LibreDrive Information
Status: Enabled
Drive platform: MT1959
Firmware type: Original (unpatched)
Firmware version: 0.EB02C
DVD all regions: Yes
BD raw data read: Yes
BD raw metadata read: Yes
Unrestricted read speed: Yes

Disc Information
Disc is being loaded

Please update MakeMKV to the latest version. In MakeMKV → Preferences → enable the use of LibreDrive and enable "Verbose output" to check the log if the error persists.

MakeMKV includes different DVD opening modes. Maybe one of them will help?