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The Kids in the Hall (Season1 Disc 1) can't save file

Posted: Sun May 29, 2011 1:45 pm
by timf79
Hello,
I want to use MakeMKV to copy my DVD's from Kids in the Hall to my PC.
MakeMKV runs without a problem, but then states:
"Failed to save title 0 to file D:/Media/TV-Series/The_Kids_In_The_Hall/Season 1/title00.mkv"
and so on for the next six files.

As there is no error message I am not sure what this could be.

Any ideas?

Re: The Kids in the Hall (Season1 Disc 1) can't save file

Posted: Sun May 29, 2011 8:17 pm
by crowfax
Did you turn on the debug log? There should be error codes when you do. Turn it on, try again, post the logs here.

Re: The Kids in the Hall (Season1 Disc 1) can't save file

Posted: Sun May 29, 2011 9:12 pm
by timf79
Here is the DEBUG:
"DEBUG: Code 564 at ZW5c$7;y0*Ku^0bbo:29395839
LIBMKV_TRACE: Exception: EOF in writeFully
Failed to save title 0 to file D:/Media/TV-Series/The_Kids_In_The_Hall/Season 1/title00.mkv"

Re: The Kids in the Hall (Season1 Disc 1) can't save file

Posted: Sun May 29, 2011 10:55 pm
by mike admin
It's a bug in MakeMKV. Please try to figure out what track causes the problem - to begin, please deselect all audio and subtitles and see if you can create a video-only MKV. If yes, please try enabling tracks one by one.

Re: The Kids in the Hall (Season1 Disc 1) can't save file

Posted: Mon May 30, 2011 2:11 pm
by timf79
I updated to the new version today and the problem still exists.
Video Track only works
Video and Audio track works
Video and Subtitle tracks failed
Video, Audio and Subtitle tracks failed

So it appears that the subtitle track is causing the error.

Re: The Kids in the Hall (Season1 Disc 1) can't save file

Posted: Tue May 31, 2011 10:13 am
by mike admin
timf79 wrote:I updated to the new version today and the problem still exists.
Video Track only works
Video and Audio track works
Video and Subtitle tracks failed
Video, Audio and Subtitle tracks failed

So it appears that the subtitle track is causing the error.
Thank you. Will be fixed in the next version. There is no workaround for now.