www.makemkv.com

When I try to open the disc, the drive makes some noises and then stops making progress. The UI continues to work (for example I can select File > Quit) but the "disc loading" process never completes.

Details of the drive:

Drive Information
OS device name: /dev/sr0
Manufacturer: ASUS
Product: BW-16D1HT
Revision: 3.10
Serial number: (omitted)
Firmware date: 2119-01-04 10:14
Bus encryption flags: 1F
Highest AACS version: 77

LibreDrive Information
Status: Enabled
Drive platform: MT1959
Firmware type: Patched (microcode access re-enabled)
Firmware version: 3.10
DVD all regions: Yes
BD raw data read: Yes
BD raw metadata read: Yes
Unrestricted read speed: Yes

Disc Information
Disc is being loaded


MakeMKV details from the debug log:

Debug log started at Sat Nov 16 17:42:57 2024 , written by MakeMKV v1.17.8 linux(x64-release)
001005:0000 MakeMKV v1.17.8 linux(x64-release) started
001004:0000 Debug logging enabled, log will be saved as file:///home/james/MakeMKV_log.txt
Using 262272KB for read cache.
Network access is ENABLED, CURL version 7.88.1/OpenSSL/3.0.15/1.52.0 (x86_64-pc-linux-gnu) , proxy server not set.
001003:0020 DEBUG: Code 0 at }jexA76La`JjTu9fehtZ;%:29393631
SDF v098: ASUS_BW-16D1HT_3.10_211901041014_KL8J65F2900
SDF v098: ASUS_BW-16D1HT_3.10_211901041014_KL8J65F2900
001003:0020 DEBUG: Code 3 at |a+(fd3?wUM9rx1t1pyv:29394367
001003:0020 DEBUG: Code 117637252 at r=e@JD3e9-l;M_JI:213130559
001003:0020 DEBUG: Code 101019395 at 5E0fiNCP^hx**;x3:121271617
001003:0020 DEBUG: Code 101019395 at r=e@JD3e9-l;M_JI:213130559
001003:0020 DEBUG: Code 101019395 at 5E0fiNCP^hx**;x3:121271617
001003:0020 DEBUG: Code 101019395 at r=e@JD3e9-l;M_JI:213130559
001003:0020 DEBUG: Code 101019395 at 5E0fiNCP^hx**;x3:121271617
001003:0020 DEBUG: Code 101019395 at r=e@JD3e9-l;M_JI:213130559
001003:0020 DEBUG: Code 101019395 at 5E0fiNCP^hx**;x3:121271617
001003:0020 DEBUG: Code 101019395 at r=e@JD3e9-l;M_JI:213130559
001003:0020 DEBUG: Code 101019395 at 5E0fiNCP^hx**;x3:121271617
001003:0020 DEBUG: Code 101019395 at r=e@JD3e9-l;M_JI:213130559
001003:0020 DEBUG: Code 101019395 at {yh;E`S#^>m&$yh}Mh:121263429
001003:0020 DEBUG: Code 101019395 at {yh;E`S#^>m&$yh}Mh:121262302
002003:0000 Error 'Scsi error - ILLEGAL REQUEST:READ OF SCRAMBLED SECTOR WITHOUT AUTHENTICATION' occurred while reading 'BD-RE ASUS BW-16D1HT 3.10 KL8J65F2900' at offset '1048576'

I got similar behaviour from the MakeMKV 1.17.7 also.

Open mode is "Auto".

Any idea what the problem is and/or how I can solve the problem?

This may be an error caused by unauthenticated sectors being disrupted.

You mentioned encountering a similar issue in MakeMKV 1.17.7, which suggests that this problem may not be version specific, but rather related to your hardware or the disc itself. This situation may require further exclusion and investigation.

Here are some possible solutions:

Update software and drivers: Ensure that your MakeMKV software and related drivers are the latest versions to ensure that any known issues that may exist have been fixed.
Check the status of the disc: Ensure that your BD-RE disc is not damaged or compromised, and try reading the disc on another device to see if the same issue exists.
Try other discs: If possible, try using other discs for testing to determine if the issue is specific to a particular disc.
Check hardware connection: Ensure that your CD drive is properly connected to the computer, without any looseness or connection issues.

The ASUS & LG drives can behave a little weird sometimes. I find my drives often behave better if they've been power cycled. Since my drives are in a powered, external enclosure, they're fairly easy to turn off for 20 or 30 seconds and then turn back on.

I have no idea if that'll fix your situation, but it is fairly easy to try.