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Problem with Stargate SG1 Season 4 Disk 5

Posted: Thu Mar 24, 2011 4:44 am
by bartman
Email sent to support, but posting here as well. Getting a failed to extract on the final episode of Stargate SG-1, Season 4 on disc 5. Getting the error under both OSX and Windows 7, so it must be a poorly mastered disc.

Re: Problem with Stargate SG1 Season 4 Disk 5

Posted: Thu Mar 24, 2011 8:53 pm
by setarip_old
Hi!

1) Have you tried cleaning the disc?

2) Try doing a FULL DISC rip and then do the individual epiusodes from that rip...



Re: Problem with Stargate SG1 Season 4 Disk 5

Posted: Fri Mar 25, 2011 12:24 am
by bartman
Disc is spotless. It rips fine full rip - and all other episodes rip fine as well. Episode fails to rip either from disc or from disc image. Episode plays fine directly from DVD, and Handbrake can rip it - just don't want a re-encode. Same errors many have reported that have been attributed to bad mastering and requires a workaround to be coded in the software. ifo files and debug log were emailed to support.

Re: Problem with Stargate SG1 Season 4 Disk 5

Posted: Thu Mar 31, 2011 10:24 am
by gmitch64
A 'me too' message, but I am also having problems ripping this episode. Is there any point in me sending IFO/logs to support since others seem to have done the same?


G

Re: Problem with Stargate SG1 Season 4 Disk 5

Posted: Mon Apr 04, 2011 7:24 am
by mike admin
Please send the full log , C:\Users\jeffb/MakeMKV_log.txt from 1.6.6 to support@makemkv.com . Just the log, no need for IFO files.

Re: Problem with Stargate SG1 Season 4 Disk 5

Posted: Sun Apr 10, 2011 2:39 am
by bartman
Looks like 1.6.7 fixes this. Thanks.

Re: Problem with Stargate SG1 Season 4 Disk 5

Posted: Sun Apr 10, 2011 10:14 am
by mike admin
Woodstock wrote:This episode, however, ripped without any alternate audio or subtitle tracks.
Did you see audio and subtitle tracks in the tree when you opened the disc? Or You've selected all the tracks and they turned out empty?