New install on Windows 11 cannot open most DVDa

Please post here for issues related to DVD discs
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NickBR
Posts: 8
Joined: Thu Sep 24, 2020 8:26 am

New install on Windows 11 cannot open most DVDa

Post by NickBR »

I have a new PC with Windows 11 so I installed the latest MakeMKV beta (v1.17.3).

However, fresh from install it cannot open most DVDs I try.
It did open one disc but failed to rip:

MakeMKV v1.17.3 win(x64-release) started
Using direct disc access mode
Title #1 was added (18 cell(s), 1:26:15)
Operation successfully completed
Saving 1 titles into directory C:/Users/NickRamsey/Videos
Error 'OS error - This device does not exist' occurred while reading '/VIDEO_TS/VTS_01_1.VOB' at offset '0'
Error 'OS error - This device does not exist' occurred while reading '/VIDEO_TS/VTS_01_1.VOB' at offset '0'
Error 'OS error - This device does not exist' occurred while reading '/VIDEO_TS/VTS_01_1.VOB' at offset '0'
Error 'OS error - This device does not exist' occurred while reading '/VIDEO_TS/VTS_01_1.VOB' at offset '0'
Error 'OS error - This device does not exist' occurred while reading '/VIDEO_TS/VTS_01_1.VOB' at offset '0'
Error 'OS error - This device does not exist' occurred while reading '/VIDEO_TS/VTS_01_1.VOB' at offset '0'
Error 'OS error - This device does not exist' occurred while reading '/VIDEO_TS/VTS_01_1.VOB' at offset '0'
Failed to save title 0 to file C:/Users/NickRamsey/Videos/A1_t00.mkv
0 titles saved, 1 failed

All the discs I have tried are ones I have already ripped with the same version of MakeMKV on my Windows 10 machine using the same USB BR/DVD drive.
BD-ROM Slimtype BD E DS4E1S EA17 004260040586

Why would the same drive, with the same discs and the same version of MakeMKV work perfectly on Windows 10 but not on a brand new Windows 11?
Billycar11
Posts: 3766
Joined: Sun Aug 24, 2014 5:49 am

Re: New install on Windows 11 cannot open most DVDa

Post by Billycar11 »

because your band new windows 11 pc does not put out enough power on the usb ports for an optical rive
https://www.amazon.com/gp/product/B0797 ... R7PE&psc=1
a powered usb hub may help
Buy a UHD drive from the guide and how to video maker: https://www.makemkv.com/forum/viewtopic ... 20&t=17831
UHD Drives Guide: https://www.makemkv.com/forum/viewtopic ... 16&t=19634
Auto flash kit $25 Email me for one Billycar5924@gmail.com
NickBR
Posts: 8
Joined: Thu Sep 24, 2020 8:26 am

Re: New install on Windows 11 cannot open most DVDa

Post by NickBR »

Interesting!

The port is specified to charge external devices at 3.0A so one would assume it could supply sufficient power for a USB optical drive...


Edit: Quite right though, plugged in another port and Bingo! Looks like I have a faulty port on a new machine.

Thanks!
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