makemkv doesn't see the first part of the DVD

[Virago]

I have a DVD of a TV show. It has 8 shows on it from that season. I am trying to transfer it to my computer (I guess it's called Rip?). I got show 2,3,4,5,6,7 and 8 but it doesn't see show 1. I play the DVD on my tv and there's the first segment but not when I use makemkv. I tried to open it manually and it still doesn't see the first segment. Any help will be greatly appreciated. And as you can see, I don't know a lot of the computer lingo so if you can help me using plain language, I would love it

MakeMKV v1.15.1 win(x64-release) started
Opening files on harddrive at E:/VIDEO_TS
Calculated BUP offset for VTS #1 does not match one in IFO header.
Calculated BUP offset for VTS #2 does not match one in IFO header.
Calculated BUP offset for VTS #3 does not match one in IFO header.
Calculated BUP offset for VTS #4 does not match one in IFO header.
Manual String parse error : string is empty
Failed to open disc
Opening files on harddrive at E:/VIDEO_TS
Calculated BUP offset for VTS #1 does not match one in IFO header.
Calculated BUP offset for VTS #2 does not match one in IFO header.
Calculated BUP offset for VTS #3 does not match one in IFO header.
Calculated BUP offset for VTS #4 does not match one in IFO header.
Open DVD manually : "1 2 3 4 5 6 7 8 9 10 11 12 13 14 "
Title #1 was added (11 cell(s), 0:25:58)
Title #2 was added (11 cell(s), 0:25:58)
Title #3 was added (11 cell(s), 0:25:57)
Cells 2-end were skipped due to cell commands (structure protection?)
Cells 3-end were skipped due to cell commands (structure protection?)
Cells 4-end were skipped due to cell commands (structure protection?)
Cells 5-end were skipped due to cell commands (structure protection?)
Cells 6-end were skipped due to cell commands (structure protection?)
Cells 7-end were skipped due to cell commands (structure protection?)
Cells 8-end were skipped due to cell commands (structure protection?)
Cells 9-end were skipped due to cell commands (structure protection?)
Cells 10-end were skipped due to cell commands (structure protection?)
Title #5 was added (1 cell(s), 0:00:07)
Title #7 was added (1 cell(s), 0:00:09)
Title #9 was added (11 cell(s), 0:25:57)
Title #10 was added (10 cell(s), 0:25:57)
Title #11 was added (11 cell(s), 0:26:01)
Title #12 was added (11 cell(s), 0:25:56)
Title #13 was added (11 cell(s), 0:25:59)
Operation successfully completed
Saving 10 titles into directory C:/Video
Title 0 skipped
Title 1 skipped
Title 2 skipped
Title 3 skipped
Title 4 skipped
Title 5 skipped
Title 6 skipped
Title 7 skipped
Title 8 skipped
Title 9 skipped
0 titles saved
Saving 10 titles into directory C:/Video/MTM
10 titles saved

[d00zah]

Try 'Manual mode'.

https://www.makemkv.com/forum/viewtopic ... 962#p88360

[Woodstock]

Open DVD manually : "1 2 3 4 5 6 7 8 9 10 11 12 13 14 "

Title numbers are zero based; have you tried asking for title zero?