www.makemkv.com

Posted: **Wed Feb 26, 2020 4:16 am**

I'm struggling to back up the movie: Seventh Seal.

When I attempt to preview it using Apple's DVD Player or VLC, both quickly lock up long before showing the play Menu. If I leave Apple DVD Player alone, it will ultimately show the play Menu. Once I click Play, it locks up again for several minutes, but eventually it will ultimately play. Initially I thought that there was a problem with the disk, so I exchanged it for another, but the new one does the same exact thing.

Loading the disc into MakeMKV, it opens just fine and shows the correct Title & Chapters. But when I select it, and attempt to back it up, it throws "Read Errors." This movie is a "Criterion Collection" release.

: Screen Shot 2020-02-25 at 7.52.27 PM.png (101.1 KiB) Viewed 10450 times

Code: Select all

Using direct disc access mode
Title #2 was added (15 cell(s), 1:37:26)
Title #3 has length of 20 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #4 was added (1 cell(s), 0:02:56)
Title #5 was added (1 cell(s), 0:02:35)
Title #6 was added (2 cell(s), 0:10:32)
Title #7 was added (1 cell(s), 0:07:14)
Operation successfully completed
Saving 1 titles into directory /Users/JayPee/Movies/THE_SEVENTH_SEAL_DISC01
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/VIDEO_TS/VTS_02_1.VOB' at offset '38750208'
Error 'Posix error - Input/output error' occurred while reading '/dev/rdisk8' at offset '38750208'
DEBUG: Code 1073741829 at ^#eX_+A%Tn8&;8al>[:29394758
Error 'Posix error - Input/output error' occurred while reading '/dev/rdisk8' at offset '38750208'
DEBUG: Code 1073741829 at ^#eX_+A%Tn8&;8al>[:29394758
Error 'Posix error - Input/output error' occurred while reading '/dev/rdisk8' at offset '38750208'
DEBUG: Code 1073741829 at ^#eX_+A%Tn8&;8al>[:29394758
Error 'Posix error - Input/output error' occurred while reading '/dev/rdisk8' at offset '38750208'
DEBUG: Code 1073741829 at ^#eX_+A%Tn8&;8al>[:29394758
Error 'Posix error - Input/output error' occurred while reading '/dev/rdisk8' at offset '38750208'
DEBUG: Code 1073741829 at ^#eX_+A%Tn8&;8al>[:29394758
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/VIDEO_TS/VTS_02_1.VOB' at offset '38750208'
DEBUG: Code 100864261 at ^#eX_+A%Tn8&;8al>[:29394758
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/VIDEO_TS/VTS_02_1.VOB' at offset '38750208'
DEBUG: Code 100864261 at ^#eX_+A%Tn8&;8al>[:29394758
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/VIDEO_TS/VTS_02_1.VOB' at offset '38750208'
DEBUG: Code 100864261 at ^#eX_+A%Tn8&;8al>[:29394758
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/VIDEO_TS/VTS_02_1.VOB' at offset '38750208'
DEBUG: Code 100864261 at ^#eX_+A%Tn8&;8al>[:29394758
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/VIDEO_TS/VTS_02_1.VOB' at offset '38750208'
DEBUG: Code 100864261 at ^#eX_+A%Tn8&;8al>[:29394758
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/VIDEO_TS/VTS_02_1.VOB' at offset '38750208'
DEBUG: Code 0 at B+mIsYmnIAn;);L:\dP::29395011
DEBUG: Code 0 at )(`6?V<.qdu[T'nNaz|:213129915
DEBUG: Code 0 at B+mIsYmnIAn;);L:\dP::29394459
DEBUG: Code 18921 at B+mIsYmnIAn;);L:\dP::29393286
DEBUG: Code 0 at \?*0:\'RdBAnP?nNz+_:29396046
DEBUG: Code 0 at 4gR9l=vu8d2skdQEfM3}-:213136608
DEBUG: Code 0 at 4gR9l=vu8d2skdQEfM3}-:213136608
LIBMKV_TRACE: Exception: Error in p->FetchFrames(1,false)
Failed to save title 0 to file /Users/JayPee/Movies/THE_SEVENTH_SEAL_DISC01/title_t00.mkv
Encountered 11 errors of type 'Read Error' - see http://www.makemkv.com/errors/dvdread/
0 titles saved, 1 failed

Posted: **Wed Feb 26, 2020 2:53 pm**

All of them are struggling with the unreadable parts of the disk. VLC and Apple DVD eventually move on and play what they can, but MakeMKV stops because it's unable to make a complete copy.

Cleaning the disk may help.

Posted: **Wed Feb 26, 2020 4:12 pm**

Woodstock wrote: ↑
Wed Feb 26, 2020 2:53 pm
All of them are struggling with the unreadable parts of the disk. VLC and Apple DVD eventually move on and play what they can, but MakeMKV stops because it's unable to make a complete copy.

Cleaning the disk may help.

This is a brand new disk; no dust, no scratches, pristine. I had the same issue with the first disk and exchanged it. This disk is doing the same exact thing.

Posted: **Wed Feb 26, 2020 5:16 pm**

"Exactly the same thing" can mean a mastering error.

But "brand new disk; no dust, no scratches, pristine" really doesn't mean much; If you read through this topic, I've tried to capture pictures of "new pristine" disks that won't rip because of the not-quite-transparent chemical deposits from the packaging. My eyes didn't see the deposits, and the camera can't focus on them, but the drive couldn't see past them, and cleaning a portion of the disk made it obvious to the eye that there was an issue.

DVDs are FAR less susceptible to the deposits than BD and UHD, because the bits on the disk are larger. But it can happen. Not to mention I went through multiple replacements of Hercules, with the exact same unreadable sector on disk out of the set, both new and ones rented from Netflix. I finally broke out an old DVD-only player. After some struggle, it was able to read that sector and allowed me to have all the episodes.

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