Anime DVD Issues
Posted: Wed Jan 25, 2017 3:14 pm
2 Series so far, same problem. Makemkv 1.10.4 64bit scans the discs fine, proceeds through a fair portion of the processing, and then crashes with the error "Fatal error occurred, program will not exit". In both cases the titles have 2 angles (Don't know if that matters or not). So far, Dvdfab doesnt have a problem with them, so I'm assuming it's not a disc issue.
Fullmetal Alchemist (Original, not Brotherhood)
Disc 1 and 2 present the same issue. Stopped with the 2nd disc assuming others will follow suit. Posting logs for disc 2.
MakeMKV log
Debug log started at Wed Jan 25 14:57:45 2017 , written by MakeMKV v1.10.4 win(x64-release)
Using 524544KB for read cache.
001005:0000 MakeMKV v1.10.4 win(x64-release) started
001004:0000 Debug logging enabled, log will be saved as C:\Users\wflagge.USADIR/MakeMKV_log.txt
003007:0000 Using direct disc access mode
003002:0000 Calculated BUP offset for VTS #1 does not match one in IFO header.
003025:0000 Title #1 has length of 115 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003024:1000 Complex multiplex encountered - 24 cells and 5542 VOBUs have to be scanned. This may take some time, please be patient - it can't be avoided.
003028:0000 Title #2 was added (49 cell(s), 1:35:20)
003024:1000 Complex multiplex encountered - 24 cells and 5548 VOBUs have to be scanned. This may take some time, please be patient - it can't be avoided.
003040:0000 Angle #2 was added for title #2
003025:0000 Title #3 has length of 100 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #3/1 has length of 78 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #4 has length of 30 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #4/1 has length of 30 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #4/2 has length of 70 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003028:0000 Title #4/3 was added (1 cell(s), 0:02:07)
003025:0000 Title #4/4 has length of 32 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #5 has length of 29 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #5/1 has length of 29 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #5/2 has length of 29 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #5/3 has length of 29 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #6 has length of 95 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003028:0000 Title #7 was added (7 cell(s), 0:04:28)
003025:0000 Title #8 has length of 74 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #9 has length of 61 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title skip vts=1 pgcn=18 hash=A50102FA98007431
003034:0000 Audio stream #1 looks empty and was skipped
003034:0000 Audio stream #2 looks empty and was skipped
005011:0000 Operation successfully completed
005014:0000 Saving 2 titles into directory E:/Movies
001003:0020 DEBUG: Code 0 at [?)jw:x7>UE\('I|q:121262026
AV sync issues in E:/Movies/title00.mkv
AV sync in 1 at 0:47:48.384 (48.233ms) : audio gap - 1.507 missing frame(s)
001001:0020 DBG ASSERT: (eK.fvE9i3e[Z0&:~n3C{M/?z6zW~&QMK at jlgSI!4!L`:z0m4ty#]:121267707
Windows Error log
Consent=1
UploadTime=131298274660646833
ReportIdentifier=0a51f6a1-e309-11e6-9c27-c759b9931f45
IntegratorReportIdentifier=e6df5af1-1ce7-4b4a-86d3-b8221130f542
NsAppName=makemkvcon64.exe
AppSessionGuid=00003600-0001-0020-1117-c4eb1377d201
TargetAppId=W:0006c3f343a71dae5543e4c125409d57244a0000ffff!000094cc663fe817b6c0d8549ce67fab5b9a5652b834!makemkvcon64.exe
TargetAppVer=2016//12//25:16:25:13!4de1fd!makemkvcon64.exe
BootId=4294967295
Response.BucketId=ae1cc1d9db5fa1f54944883ad3ac40f6
Response.BucketTable=4
Response.LegacyBucketId=120671878072
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=makemkvcon64.exe
Sig[1].Name=Application Version
Sig[1].Value=0.0.0.0
Sig[2].Name=Application Timestamp
Sig[2].Value=585ff2e9
Sig[3].Name=Fault Module Name
Sig[3].Value=makemkvcon64.exe
Sig[4].Name=Fault Module Version
Sig[4].Value=0.0.0.0
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=585ff2e9
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=000000000022730a
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=10.0.14393.2.0.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=61b0
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=61b03ad54f6f14622dae004219497873
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=e377
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=e3777e546c5eb6c1ab5bd373576eb622
UI[2]=C:\Program Files (x86)\MakeMKV\makemkvcon64.exe
UI[3]=makemkvcon64.exe has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Program Files (x86)\MakeMKV\makemkvcon64.exe
LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\WINDOWS\System32\KERNEL32.DLL
LoadedModule[3]=C:\WINDOWS\System32\KERNELBASE.dll
LoadedModule[4]=C:\WINDOWS\System32\ADVAPI32.dll
LoadedModule[5]=C:\WINDOWS\System32\msvcrt.dll
LoadedModule[6]=C:\Program Files (x86)\MakeMKV\libdriveio64.dll
LoadedModule[7]=C:\Program Files (x86)\MakeMKV\libmakemkv64.dll
LoadedModule[8]=C:\WINDOWS\System32\sechost.dll
LoadedModule[9]=C:\WINDOWS\System32\RPCRT4.dll
LoadedModule[10]=C:\WINDOWS\SYSTEM32\msvcp60.dll
LoadedModule[11]=C:\WINDOWS\System32\USER32.dll
LoadedModule[12]=C:\WINDOWS\System32\win32u.dll
LoadedModule[13]=C:\WINDOWS\System32\GDI32.dll
LoadedModule[14]=C:\WINDOWS\System32\gdi32full.dll
LoadedModule[15]=C:\Program Files (x86)\MakeMKV\libffm64.dll
LoadedModule[16]=C:\Program Files (x86)\MakeMKV\libfdk64.dll
LoadedModule[17]=C:\WINDOWS\System32\IMM32.DLL
LoadedModule[18]=C:\WINDOWS\SYSTEM32\CRYPTBASE.DLL
LoadedModule[19]=C:\WINDOWS\System32\bcryptPrimitives.dll
LoadedModule[20]=C:\WINDOWS\SYSTEM32\WININET.DLL
LoadedModule[21]=C:\WINDOWS\SYSTEM32\iertutil.dll
LoadedModule[22]=C:\WINDOWS\System32\combase.dll
LoadedModule[23]=C:\WINDOWS\System32\ucrtbase.dll
LoadedModule[24]=C:\WINDOWS\System32\shcore.dll
LoadedModule[25]=C:\WINDOWS\SYSTEM32\SspiCli.dll
LoadedModule[26]=C:\WINDOWS\System32\windows.storage.dll
LoadedModule[27]=C:\WINDOWS\System32\powrprof.dll
LoadedModule[28]=C:\WINDOWS\System32\shlwapi.dll
LoadedModule[29]=C:\WINDOWS\System32\kernel.appcore.dll
LoadedModule[30]=C:\WINDOWS\System32\profapi.dll
LoadedModule[31]=C:\WINDOWS\System32\OLEAUT32.dll
LoadedModule[32]=C:\WINDOWS\System32\msvcp_win.dll
LoadedModule[33]=C:\WINDOWS\System32\WS2_32.dll
LoadedModule[34]=C:\WINDOWS\SYSTEM32\ondemandconnroutehelper.dll
LoadedModule[35]=C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL
LoadedModule[36]=C:\WINDOWS\SYSTEM32\winhttp.dll
LoadedModule[37]=C:\WINDOWS\system32\mswsock.dll
LoadedModule[38]=C:\WINDOWS\System32\NSI.dll
LoadedModule[39]=C:\WINDOWS\SYSTEM32\WINNSI.DLL
LoadedModule[40]=C:\WINDOWS\SYSTEM32\DNSAPI.dll
LoadedModule[41]=C:\WINDOWS\SYSTEM32\urlmon.dll
LoadedModule[42]=C:\Program Files\Bonjour\mdnsNSP.dll
LoadedModule[43]=C:\Windows\System32\rasadhlp.dll
LoadedModule[44]=C:\WINDOWS\System32\fwpuclnt.dll
LoadedModule[45]=C:\WINDOWS\SYSTEM32\bcrypt.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=makemkvcon64.exe
AppPath=C:\Program Files (x86)\MakeMKV\makemkvcon64.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=78950197D49084C5F8D7C06355D8269F
MetadataHash=1473272116
Fullmetal Alchemist (Original, not Brotherhood)
Disc 1 and 2 present the same issue. Stopped with the 2nd disc assuming others will follow suit. Posting logs for disc 2.
MakeMKV log
Debug log started at Wed Jan 25 14:57:45 2017 , written by MakeMKV v1.10.4 win(x64-release)
Using 524544KB for read cache.
001005:0000 MakeMKV v1.10.4 win(x64-release) started
001004:0000 Debug logging enabled, log will be saved as C:\Users\wflagge.USADIR/MakeMKV_log.txt
003007:0000 Using direct disc access mode
003002:0000 Calculated BUP offset for VTS #1 does not match one in IFO header.
003025:0000 Title #1 has length of 115 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003024:1000 Complex multiplex encountered - 24 cells and 5542 VOBUs have to be scanned. This may take some time, please be patient - it can't be avoided.
003028:0000 Title #2 was added (49 cell(s), 1:35:20)
003024:1000 Complex multiplex encountered - 24 cells and 5548 VOBUs have to be scanned. This may take some time, please be patient - it can't be avoided.
003040:0000 Angle #2 was added for title #2
003025:0000 Title #3 has length of 100 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #3/1 has length of 78 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #4 has length of 30 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #4/1 has length of 30 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #4/2 has length of 70 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003028:0000 Title #4/3 was added (1 cell(s), 0:02:07)
003025:0000 Title #4/4 has length of 32 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #5 has length of 29 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #5/1 has length of 29 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #5/2 has length of 29 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #5/3 has length of 29 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #6 has length of 95 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003028:0000 Title #7 was added (7 cell(s), 0:04:28)
003025:0000 Title #8 has length of 74 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #9 has length of 61 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title skip vts=1 pgcn=18 hash=A50102FA98007431
003034:0000 Audio stream #1 looks empty and was skipped
003034:0000 Audio stream #2 looks empty and was skipped
005011:0000 Operation successfully completed
005014:0000 Saving 2 titles into directory E:/Movies
001003:0020 DEBUG: Code 0 at [?)jw:x7>UE\('I|q:121262026
AV sync issues in E:/Movies/title00.mkv
AV sync in 1 at 0:47:48.384 (48.233ms) : audio gap - 1.507 missing frame(s)
001001:0020 DBG ASSERT: (eK.fvE9i3e[Z0&:~n3C{M/?z6zW~&QMK at jlgSI!4!L`:z0m4ty#]:121267707
Windows Error log
Consent=1
UploadTime=131298274660646833
ReportIdentifier=0a51f6a1-e309-11e6-9c27-c759b9931f45
IntegratorReportIdentifier=e6df5af1-1ce7-4b4a-86d3-b8221130f542
NsAppName=makemkvcon64.exe
AppSessionGuid=00003600-0001-0020-1117-c4eb1377d201
TargetAppId=W:0006c3f343a71dae5543e4c125409d57244a0000ffff!000094cc663fe817b6c0d8549ce67fab5b9a5652b834!makemkvcon64.exe
TargetAppVer=2016//12//25:16:25:13!4de1fd!makemkvcon64.exe
BootId=4294967295
Response.BucketId=ae1cc1d9db5fa1f54944883ad3ac40f6
Response.BucketTable=4
Response.LegacyBucketId=120671878072
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=makemkvcon64.exe
Sig[1].Name=Application Version
Sig[1].Value=0.0.0.0
Sig[2].Name=Application Timestamp
Sig[2].Value=585ff2e9
Sig[3].Name=Fault Module Name
Sig[3].Value=makemkvcon64.exe
Sig[4].Name=Fault Module Version
Sig[4].Value=0.0.0.0
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=585ff2e9
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=000000000022730a
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=10.0.14393.2.0.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=61b0
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=61b03ad54f6f14622dae004219497873
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=e377
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=e3777e546c5eb6c1ab5bd373576eb622
UI[2]=C:\Program Files (x86)\MakeMKV\makemkvcon64.exe
UI[3]=makemkvcon64.exe has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Program Files (x86)\MakeMKV\makemkvcon64.exe
LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\WINDOWS\System32\KERNEL32.DLL
LoadedModule[3]=C:\WINDOWS\System32\KERNELBASE.dll
LoadedModule[4]=C:\WINDOWS\System32\ADVAPI32.dll
LoadedModule[5]=C:\WINDOWS\System32\msvcrt.dll
LoadedModule[6]=C:\Program Files (x86)\MakeMKV\libdriveio64.dll
LoadedModule[7]=C:\Program Files (x86)\MakeMKV\libmakemkv64.dll
LoadedModule[8]=C:\WINDOWS\System32\sechost.dll
LoadedModule[9]=C:\WINDOWS\System32\RPCRT4.dll
LoadedModule[10]=C:\WINDOWS\SYSTEM32\msvcp60.dll
LoadedModule[11]=C:\WINDOWS\System32\USER32.dll
LoadedModule[12]=C:\WINDOWS\System32\win32u.dll
LoadedModule[13]=C:\WINDOWS\System32\GDI32.dll
LoadedModule[14]=C:\WINDOWS\System32\gdi32full.dll
LoadedModule[15]=C:\Program Files (x86)\MakeMKV\libffm64.dll
LoadedModule[16]=C:\Program Files (x86)\MakeMKV\libfdk64.dll
LoadedModule[17]=C:\WINDOWS\System32\IMM32.DLL
LoadedModule[18]=C:\WINDOWS\SYSTEM32\CRYPTBASE.DLL
LoadedModule[19]=C:\WINDOWS\System32\bcryptPrimitives.dll
LoadedModule[20]=C:\WINDOWS\SYSTEM32\WININET.DLL
LoadedModule[21]=C:\WINDOWS\SYSTEM32\iertutil.dll
LoadedModule[22]=C:\WINDOWS\System32\combase.dll
LoadedModule[23]=C:\WINDOWS\System32\ucrtbase.dll
LoadedModule[24]=C:\WINDOWS\System32\shcore.dll
LoadedModule[25]=C:\WINDOWS\SYSTEM32\SspiCli.dll
LoadedModule[26]=C:\WINDOWS\System32\windows.storage.dll
LoadedModule[27]=C:\WINDOWS\System32\powrprof.dll
LoadedModule[28]=C:\WINDOWS\System32\shlwapi.dll
LoadedModule[29]=C:\WINDOWS\System32\kernel.appcore.dll
LoadedModule[30]=C:\WINDOWS\System32\profapi.dll
LoadedModule[31]=C:\WINDOWS\System32\OLEAUT32.dll
LoadedModule[32]=C:\WINDOWS\System32\msvcp_win.dll
LoadedModule[33]=C:\WINDOWS\System32\WS2_32.dll
LoadedModule[34]=C:\WINDOWS\SYSTEM32\ondemandconnroutehelper.dll
LoadedModule[35]=C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL
LoadedModule[36]=C:\WINDOWS\SYSTEM32\winhttp.dll
LoadedModule[37]=C:\WINDOWS\system32\mswsock.dll
LoadedModule[38]=C:\WINDOWS\System32\NSI.dll
LoadedModule[39]=C:\WINDOWS\SYSTEM32\WINNSI.DLL
LoadedModule[40]=C:\WINDOWS\SYSTEM32\DNSAPI.dll
LoadedModule[41]=C:\WINDOWS\SYSTEM32\urlmon.dll
LoadedModule[42]=C:\Program Files\Bonjour\mdnsNSP.dll
LoadedModule[43]=C:\Windows\System32\rasadhlp.dll
LoadedModule[44]=C:\WINDOWS\System32\fwpuclnt.dll
LoadedModule[45]=C:\WINDOWS\SYSTEM32\bcrypt.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=makemkvcon64.exe
AppPath=C:\Program Files (x86)\MakeMKV\makemkvcon64.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=78950197D49084C5F8D7C06355D8269F
MetadataHash=1473272116