makedvd not converting whole DVD

[Danskmand]

Hi

I am using makedvd on all of my dvd's to put them on my NAS. I use the video_ts.ifo from the video folder (which is on the NAS, too) as a source.
Most are working, but on some dvds it rips most of the dvd, but not the end (not so nice to see the whole movie, but not the end).
Its not the nas or network, because when I re-convert the disc, I get teh same results...
I cannot see any error in the log, but here it is:

Debug log started at Sun Dec 22 13:04:11 2013 , written by MakeMKV v1.8.6 win(x64-release)
Using 524544KB for read cache.
001005:0000 MakeMKV v1.8.6 win(x64-release) gestartet
001004:0000 Debug-Aufzeichnung eingeschaltet. Aufzeichnung wird gespeichert als C:\Users\<username>/MakeMKV_log.txt
005075:0000 Die neue Version 1.8.7 ist unter /download als Download verf?gbar.
003006:0000 ?ffne Dateien auf Festplatte in V:/<moviename>/VIDEO_TS
003028:0000 Titel #1 wurde hinzugef?gt (23 cell(s), 1:10:57)
003025:0000 Titel #2 hat eine L?nge von 10 Sekunden und wurde ?bersprungen, da die minimale Titell?nge 120 Sekunden betr?gt
003025:0000 Titel #3 hat eine L?nge von 7 Sekunden und wurde ?bersprungen, da die minimale Titell?nge 120 Sekunden betr?gt
003025:0000 Titel #4 hat eine L?nge von 7 Sekunden und wurde ?bersprungen, da die minimale Titell?nge 120 Sekunden betr?gt
003025:0000 Titel #5 hat eine L?nge von 7 Sekunden und wurde ?bersprungen, da die minimale Titell?nge 120 Sekunden betr?gt
003025:0000 Titel #6 hat eine L?nge von 7 Sekunden und wurde ?bersprungen, da die minimale Titell?nge 120 Sekunden betr?gt
003025:0000 Titel #7 hat eine L?nge von 1 Sekunden und wurde ?bersprungen, da die minimale Titell?nge 120 Sekunden betr?gt
001003:0020 DEBUG: Code 233 at pxFgEw81DSiRtTJVrtLgoKgk:0
005011:0000 Die Aufgabe wurde erfolgreich abgeschlossen
005014:0000 1 Titel werden in Verzeichnis V:/<moviename> gespeichert
005005:0080 1 Titel wurden gesichert
005036:0104 Das Kopieren wurde abgeschlossen. 1 Titel wurden gesichert.
Application exited at Sun Dec 22 13:10:38 2013


What's wrong ? - What can I do ? - thanks in advance

[dannyboy48888]

Mr. google is having a hard time with this, if you can temporarly choose English under settings and then post the output I'm sure more help would come out.

[Woodstock]

Also, try installing version 1.8.7, as suggested by your log, to see if the items fixed in the new version affect your problem.

[ndjamena]

I think there may be something to this. I've ripped my Buffy and Angel DVDs and have been adding chapter names and have begun encoding, I noticed on some of the encodes the logos at the end were missing but when I checked the original MakeMKV rips they were missing there too, so I assumed that was how it was on the disc. However, I just finished adding chapter names to season 4 of Angel but found there was one less chapter in episode 21 then there was on the packaging, so I checked and the end credits are completely missing. I re-ripped the episode just to see and this new version is full length with nothing missing. Something is wrong here.

Code: Select all

General 
Unique ID : 48199640031019713475083327918962515484 (0x2442E9BAA8BE5207DB372426AECE1E1C) 
Complete name : E:\Make\Angel\Season 04\Angel - 04x21 - Peace Out.mkv 
Format : Matroska 
Format version : Version 2 
File size : 1.53 GiB 
Duration : 39mn 46s 
Overall bit rate mode : Variable 
Overall bit rate : 5 525 Kbps 
Movie name : Angel - 04x21 - Peace Out 
Encoded date : UTC 2014-01-13 21:13:45 
Writing application : MakeMKV v1.8.7 win(x64-release) 
Writing library : libmakemkv v1.8.7 (1.3.0/1.4.1) win(x64-release) 

Video 
ID : 1 
Format : MPEG Video 
Format version : Version 2 
Format profile : Main@Main 
Format settings, BVOP : No 
Format settings, Matrix : Custom 
Codec ID : V_MPEG2 
Codec ID/Info : MPEG 1 or 2 Video 
Duration : 39mn 46s 
Bit rate mode : Variable 
Bit rate : 5 223 Kbps 
Maximum bit rate : 7 500 Kbps 
Width : 720 pixels 
Height : 576 pixels 
Display aspect ratio : 16:9 
Frame rate mode : Constant 
Frame rate : 25.000 fps 
Standard : PAL 
Color space : YUV 
Chroma subsampling : 4:2:0 
Bit depth : 8 bits 
Scan type : Interlaced 
Scan order : Top Field First 
Compression mode : Lossy 
Bits/(Pixel*Frame) : 0.504 
Time code of first frame : 00:59:59:00 
Time code source : Group of pictures header 
Stream size : 1.45 GiB (95%) 
Title : MPEG2 (25.000 fps) 
Language : English 
Default : Yes 
Forced : No 

Audio 
ID : 2 
Format : AC-3 
Format/Info : Audio Coding 3 
Format profile : Dolby Digital 
Mode extension : CM (complete main) 
Format settings, Endianness : Big 
Codec ID : A_AC3 
Duration : 39mn 46s 
Bit rate mode : Constant 
Bit rate : 192 Kbps 
Channel(s) : 2 channels 
Channel positions : Front: L R 
Sampling rate : 48.0 KHz 
Bit depth : 16 bits 
Compression mode : Lossy 
Delay relative to video : -80ms 
Stream size : 54.6 MiB (3%) 
Title : English AC3(2/0) 
Language : English 
Default : Yes 
Forced : No 

Text 
ID : 3 
Format : VobSub 
Muxing mode : zlib 
Codec ID : S_VOBSUB 
Codec ID/Info : The same subtitle format used on DVDs 
Title : English - Closed Captions 
Language : English 
Default : No 
Forced : No 

Menu 
00:00:00.080 : Angel In Hell/Main Titles 
00:03:16.360 : All Alone Now 
00:05:02.440 : Working Out The Bugs 
00:09:05.160 : Guardian Of The Word 
00:10:51.880 : To Serve Man 
00:13:44.840 : Daddy's Big Girl 
00:17:06.760 : Movers Of The Transcendent Mother 
00:19:54.320 : A Whole Lot Of Maybes 
00:23:58.840 : Connor's Crisis Of Faith 
00:27:19.520 : The Best Of All Possible Worlds 
00:29:46.200 : Breaking The Spell 
00:32:54.640 : Pro Choice 
00:35:33.840 : A Few Powers Left 
00:37:49.720 : Final Decision 

Code: Select all

General 
Unique ID : 100008440045606593382468804679492393668 (0x4B3CECC8B4B59ADA27BB3931A4075AC4) 
Complete name : E:\Make\Batch\Angel\Season 04\Angel - 04x21 - Peace Out.mkv 
Format : Matroska 
Format version : Version 2 
File size : 1.60 GiB 
Duration : 41mn 50s 
Overall bit rate mode : Variable 
Overall bit rate : 5 469 Kbps 
Movie name : Angel - 04x21 - Peace Out 
Encoded date : UTC 2014-01-21 23:48:41 
Writing application : MakeMKV v1.8.7 win(x64-release) 
Writing library : libmakemkv v1.8.7 (1.3.0/1.4.1) win(x64-release) 

Video 
ID : 1 
Format : MPEG Video 
Format version : Version 2 
Format profile : Main@Main 
Format settings, BVOP : No 
Format settings, Matrix : Custom 
Codec ID : V_MPEG2 
Codec ID/Info : MPEG 1 or 2 Video 
Duration : 41mn 50s 
Bit rate mode : Variable 
Bit rate : 5 168 Kbps 
Maximum bit rate : 7 500 Kbps 
Width : 720 pixels 
Height : 576 pixels 
Display aspect ratio : 16:9 
Frame rate mode : Constant 
Frame rate : 25.000 fps 
Standard : PAL 
Color space : YUV 
Chroma subsampling : 4:2:0 
Bit depth : 8 bits 
Scan type : Interlaced 
Scan order : Top Field First 
Compression mode : Lossy 
Bits/(Pixel*Frame) : 0.498 
Time code of first frame : 00:59:59:00 
Time code source : Group of pictures header 
Stream size : 1.51 GiB (94%) 
Title : MPEG2 (25.000 fps) 
Language : English 
Default : Yes 
Forced : No 

Audio 
ID : 2 
Format : AC-3 
Format/Info : Audio Coding 3 
Format profile : Dolby Digital 
Mode extension : CM (complete main) 
Format settings, Endianness : Big 
Codec ID : A_AC3 
Duration : 41mn 50s 
Bit rate mode : Constant 
Bit rate : 192 Kbps 
Channel(s) : 2 channels 
Channel positions : Front: L R 
Sampling rate : 48.0 KHz 
Bit depth : 16 bits 
Compression mode : Lossy 
Delay relative to video : -80ms 
Stream size : 57.5 MiB (4%) 
Title : English AC3(2/0) 
Language : English 
Default : Yes 
Forced : No 

Text 
ID : 3 
Format : VobSub 
Muxing mode : zlib 
Codec ID : S_VOBSUB 
Codec ID/Info : The same subtitle format used on DVDs 
Title : English - Closed Captions 
Language : English 
Default : No 
Forced : No 

Menu 
00:00:00.080 : en:Chapter 01 
00:03:16.360 : en:Chapter 02 
00:05:02.440 : en:Chapter 03 
00:09:05.160 : en:Chapter 04 
00:10:51.880 : en:Chapter 05 
00:13:44.840 : en:Chapter 06 
00:17:06.760 : en:Chapter 07 
00:19:54.320 : en:Chapter 08 
00:23:58.840 : en:Chapter 09 
00:27:19.520 : en:Chapter 10 
00:29:46.200 : en:Chapter 11 
00:32:54.640 : en:Chapter 12 
00:35:33.840 : en:Chapter 13 
00:37:49.720 : en:Chapter 14 
00:39:46.200 : en:Chapter 15 

[ndjamena]

Episode 03x06 of Buffy lost 12 seconds somewhere along the line. It doesn't seem to be reproducible so it's possibly a hardware error and Mike would know better than me how MakeMKV handles those.

[ndjamena]

OK, so I can reproduce it, although I'm not sure what to do from here.

if should look like this:
Title #1 was added (15 cell(s), 0:41:14)
Title #2 was added (15 cell(s), 0:41:42)
Title #3 was added (15 cell(s), 0:42:28)

and does most of the time but in this case it's like this:
Title #1 was added (15 cell(s), 0:41:14)
Title #2 was added (14 cell(s), 0:39:38)
Title #3 was added (15 cell(s), 0:42:28)

I won't rule out the possibility that one of my math cores is damaged and the discrepancies might stem from which core is being used at the time, but I can't know just yet and buying a whole new computer is a bit extreme at this point. I'll just leave MakeMKV open for the moment while I go shopping and hope someone posts something to tell me where I should go from here.

[ndjamena]

OK then, so I know how to reproduce the problem at will now. If I insert the disc in the drive BEFORE I start MakeMKV I get the shorter time, yet oddly, if I don't rip it, close MakeMKV then open it again I get the proper time. I don't know if this is a bug in MakeMKV but it's definitely a problem. If detecting the proper duration isn't an option could MakeMKV at least realise something is wrong and throw up a warning or something. People are going to do whatever's convenient, and remembering to start MakeMKV before inserting discs or else something barely noticeable will happen isn't very likely, especially for someone who's new to MakeMKV...

Am I the only one who's worried about this???

[mike admin]

OK then, so I know how to reproduce the problem at will now. If I insert the disc in the drive BEFORE I start MakeMKV I get the shorter time, yet oddly, if I don't rip it, close MakeMKV then open it again I get the proper time. I don't know if this is a bug in MakeMKV but it's definitely a problem.

Wow, that's a nice bug. Please collect two testdumps for the same title, one time with 14 cells and one time with 15 cells. The procedure is described at /onlinehelp/testdump.html . Bugs like that are hard to find, so I count on your help. Thank you.

[ndjamena]

So now of course it can't get it to happen I'll keep trying, I did start up DVDFab this session in relation to a thread on this forum and it did update to a newer version, so maybe it changed something or has left something running in the background. When my current avisynth scripts are finished processing I'll restart my PC and try again.

[ndjamena]

Um, I got it to repeat but I did something different this time. I inserted the disc and loaded up MakeMKV but the correct times showed up, so I closed MakeMKV and immediately opened it again and pressed the big button before the drive had even wound down. Now I'm not sure what's going on.

I've made the first test dump.

[ndjamena]

Oh:

Code: Select all

001003:0020 DEBUG: Code 2 at h>],P[s5:P^nIwLz:213137827
001003:0020 DEBUG: Code 2 at h>],P[s5:P^nIwLz:213137827
001003:0020 DEBUG: Code 2 at h>],P[s5:P^nIwLz:213137827

Not a bug then.

I got the bad timings 3 times in a row by inserting the disc first, and good timings in between those attempts, I'm not sure how many more times I should have tried after that.

Still, more of a warning would be nice, I have no way of knowing when these things happen and the outcome isn't always obvious. Does anyone check the debug log after every rip?

I'm not sure I should still email the dump links...

My retry count is at 64 with a 1024 buffer, I'm not sure what the default is...

[ndjamena]

OK, I see how it works now, if I try to read the disc while it's revved up it won't read it properly, somehow I was opening MakeMKV while windows was checking the contents of the disc and it got caught up in the rush.

The full debug log:

Code: Select all

Debug log started at Mon Feb 03 02:57:03 2014 , written by MakeMKV v1.8.8 win(x64-release)
Using 1048320KB for read cache.
001005:0000 MakeMKV v1.8.8 win(x64-release) started
001004:0000 Debug logging enabled, log will be saved as C:\Users\Chad Greenfield/MakeMKV_log.txt
003007:0000 Using direct disc access mode
003028:0000 Title #1 was added (15 cell(s), 0:41:14)
001003:0020 DEBUG: Code 2 at h>],P[s5:P^nIwLz:213137827
001003:0020 DEBUG: Code 2 at h>],P[s5:P^nIwLz:213137827
001003:0020 DEBUG: Code 2 at h>],P[s5:P^nIwLz:213137827
003028:0000 Title #2 was added (14 cell(s), 0:39:38)
003028:0000 Title #3 was added (15 cell(s), 0:42:28)
003025:0000 Title #4 has length of 26 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003028:0000 Title #5 was added (1 cell(s), 0:39:11)
003028:0000 Title #6 was added (1 cell(s), 0:03:03)
003028:0000 Title #7 was added (1 cell(s), 0:05:42)
003028:0000 Title #8 was added (1 cell(s), 0:06:06)
003028:0000 Title #9 was added (1 cell(s), 0:07:57)
005011:0000 Operation successfully completed
Application exited at Mon Feb 03 02:58:24 2014

Is there any way to get those errors to show in the Main Window? I've had at least two discs do this, and I've only actually checked the rips from the first 3 seasons of Buffy. I can't be the only one with this problem. (It may be the OP had exactly the same thing happen, considering how short some of these cuts are most people with the same issue may never realise it occurred)

I've realised since ST:TNG season 2 that I'm supposed to send dumps via email but I'm not sure if these ones are relevant anymore so I'll post them here:

MakeMKV 1.8.8:
http://www.mediafire.com/download/ay35o ... long01.tgz
http://www.mediafire.com/download/la3di ... hort01.tgz

MakeMKV 1.8.7:
http://www.mediafire.com/download/05wu5 ... ong01a.tgz
http://www.mediafire.com/download/4bsva ... ort01a.tgz

Edit: Correction: I stopped looking after I found Season 3 episode 6, so I check two seasons and 6 episodes for a total of 11 discs before I stumbled onto one with this issue, not very good odds there.

[ndjamena]

OK, so I've been trying to get the same thing happening on my secondary DVD drive but had a hell of a time trying to get the thing revved up. Eventually I noticed a "Create Image From CD/DVD" option some program had added to the discs context menu. A Program called ISO recorder popped up and I began the process. When the DVD drive revved up I cancelled then quickly started up MakeMKV and I got the bad timings as a result.

That's at least two drives (Pioneer Blu Ray Drive, LG DVD Drive) and at least 2 different discs.

I spent the last day running my PC through torture tests just to make sure there's nothing wrong with it.

Intel Processor Diagnostic Tool
12 hours of Prime95
Hot CPU Tester Pro

It passed without a glitch.

Just to be sure I'll try switching SATA ports and test it on a different IO controller, I can't think of anything else to try after that.

[ndjamena]

Wow, first try!

I think this warrants an email.

[mike admin]

Ok, I think I know what's going on. That's how the DVD copy protection works - the drive is unreadable unless it is authenticated. When MakeMKV opens a disc, it authenticates the drive so the disc becomes readable. Same with DVDFab and any other program that reads DVD. Each time any program authenticates the drive, it does so by de-authenticating the drive first. So, during the drive authentication no program can read data from the disc.

So, the golden rule of DVD is that you should never run more than one application on a single DVD at the same time. If you violate this rule, you will get random read errors. In this particular case MakeMKV failed to read the data at the end of title and assumed that this area of the disc is unreadable due to a copy protection.

MakeMKV can't detect whether read error is because of the drive, disc, or because some other application dropped the drive authentication.