software isn't "seeing" the movie, Hanging Up

[rxbert]

Hi, I have been trying to rip and make a back-up of the movie "Hanging Up". MakeMKV recognizes that Hanging Up has been inserted and shows five or so extras files, but the movie itself is not displayed. I have tried on both my Desktop and my Laptop computers using Windows 10 on one and 11 on the other.

I also picked up another copy of the movie in a thrift store that gave me the same outcome. I don't really know what to do, so if anyone here has an idea on what to try next, I would really appreciate it. I have used the program for almost 10 years and never had this problem before. Thanks in advance.

[dcoke22]

The movie Hanging Up (2000) has only been released on DVD it seems. Is it one of those double sided DVDs where one version of the movie is on one side and another version is on the other side?

Another thing to check is what is the minimum title length set to in MakeMKV's preferences?

[rxbert]

Hi, thanks for replying to my post. So, for both copies that I own of the movie, the front of the disc is "screen printed" with an image similar to the DVD artwork. Also, I do have the setting for minimum title length set at some length (I'll check, I think I have it set for 2 to 2.5 mins.) to keep the spritzy stuff separate from the movies and actual extras. Which by the way, I am able to see about five extras each comprising approx. 100 Mb or less. FYI RogerB