Problem with DVDs ripped from DVR

[crt1948]

Hello. I have just started using MakeMKV with the goal of converting my physical DVD library to MKVs for streaming in a home theater environment (from a Vortexbox server to a xbmc front end player/streamer). Most of my movie library consists of commercial DVD titles, however, I have archived (for my own personal use) some titles that I saved to my DVR then used a Toshiba DVD recorder to burn to DVD-R discs. All these self burned DVD-R titles play with no problem in a variety of DVD players. While I have had virtually no problem using MakeMKV with the commercial discs, NONE of my DVD-R titles have worked. MakeMKV goes through an initial process and then indicates the procedure has failed. The files are VIDEO_TS.IFO and supporting VOB files.

Any suggestions or advice? Many thanks. I apologize if this is inappropriate for this forum, but if this is something MakeMKV is not designed to handle, does anyone have an alternative software suggestion (lossless only please)?

[crowfax]

Any suggestions or advice?

This: http://www.makemkv.com/faq/item/8

[crt1948]

I have followed the suggestion to contact support but have received no response thus far (several days later). Any other perspective?

Thanks.

[crowfax]

All you can do is wait I'm afraid. The developer will post here or email you if he needs more information from you.

[crt1948]

OK. I'll stay tuned.