Fatal Error on M1 Mac

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jruiz58
Posts: 5
Joined: Sun Apr 11, 2021 2:24 pm

Fatal Error on M1 Mac

#1 Post by jruiz58 » Sun Apr 11, 2021 3:48 pm

Hello,
I have a M1 Mac mini and I was trying to copy my brand new, 4K LOTR disks (extended version) to my NAS. Several of the Disks are showing a "fatal error" and causing the program to close. One of the two seems to look pristine, the other one has a roughly ½ inch scratch in the middle of the disk. I am including the information from Make MKV regarding the drive. etc.
Any help would be appreciated!
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Coopervid
Posts: 1836
Joined: Tue Feb 19, 2019 10:32 pm

Re: Fatal Error on M1 Mac

#2 Post by Coopervid » Mon Apr 12, 2021 6:32 pm

You posted in the DVD section instead of UHD.

Clean the discs with warm water and liquid soap and afterwards again with a microfiber cloth. UHDs show some invisible film that creates read errors - even if they look immaculate.

dcoke22
Posts: 3052
Joined: Wed Jul 22, 2020 11:25 pm

Re: Fatal Error on M1 Mac

#3 Post by dcoke22 » Tue Apr 13, 2021 12:43 am

There's not a lot to go on in the original post. Generally, I don't think MakeMKV is supposed to get a 'fatal error' during operation.

viewtopic.php?f=8&t=24137

The above thread is someone who had a fatal error recently. Some of the debug steps in that thread might apply here.

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