Superman the Movie errors out with 411 error

[kfreeb]

I have tried to rip Superman the Movie on Blu-Ray and it errors out with the following log:

MakeMKV v1.5.8 darwin(x86-release) started
Optical drive "DVD+R-DL SONY DVD RW DW-D150A 1.MD" opened in OS access mode.
Optical drive "DVD+R-DL SONY DVD RW DW-D150A 1.MD" opened in OS access mode.
Optical drive "BD-RE HL-DT-ST BD-RE WH10LS30 1.00" opened in OS access mode.
Using direct disc access mode
Hit OS X IOSCSIMultimediaCommands bug, used type 0 workaround, see http://www.makemkv.com/osxbd/ for details.
File 00000.mpls was added as title #0
Title #00001.m2ts has length of 12 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00002.m2ts has length of 10 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00003.m2ts has length of 23 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00004.m2ts has length of 0 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00005.m2ts was added as title #1
File 00006.m2ts was added as title #2
File 00007.m2ts was added as title #3
Title #00008.m2ts has length of 31 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00009.m2ts has length of 74 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00010.m2ts was added as title #4
Operation sucessfully completed
Saving 1 titles into directory /Volumes/Blu-ray MKV's 2
Error 'Internal error - Decryption error (411)' occured while reading '/BDMV/STREAM/00000.m2ts' at offset '15714226176'
Error 'Internal error - Decryption error (411)' occured while reading '/BDMV/STREAM/00000.m2ts' at offset '15714226176'
Failed to save title 0 to file /Volumes/Blu-ray MKV's 2/title00.mkv
0 titles saved, 1 failed

Any ideas?

[setarip_old]

Hi!

Hit OS X IOSCSIMultimediaCommands bug, used type 0 workaround, see http://www.makemkv.com/osxbd/ for details.

Click on the link (It was listed in your debug report) and readthe whole page - Pay particular attention to the "Conclusion"

[mike admin]

This error usually indicates corrupted files on source disc.

[kfreeb]

I just did another rip, with direct access mode enabled and it crashed Make MKV.

The disk is brand new. The optical surface is perfect, no scratches or fingerprints.

I'm running another rip, just to verify if MKV will crash again, stand by!


Here's the crash log:

Process: makemkvcon [2490]
Path: /Applications/makemkv_v1.5.8/MakeMKV.app/Contents/MacOS/makemkvcon
Identifier: makemkvcon
Version: ??? (???)
Code Type: X86 (Native)
Parent Process: makemkv [2487]

Date/Time: 2010-09-16 13:08:57.989 -0600
OS Version: Mac OS X 10.6.4 (10F569)
Report Version: 6

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000050c48368
Crashed Thread: 3

Thread 0: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x94275136 semaphore_wait_trap + 10
1 libSystem.B.dylib 0x942efbc3 pthread_join + 756
2 makemkvcon 0x0002b9f5 0x1000 + 174581
3 makemkvcon 0x000036a4 0x1000 + 9892
4 makemkvcon 0x000028c2 0x1000 + 6338
5 makemkvcon 0x000027e9 0x1000 + 6121

Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x9429b942 kevent + 10
1 libSystem.B.dylib 0x9429c05c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x9429b519 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x9429b2be _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x9429ad41 _pthread_wqthread + 390
5 libSystem.B.dylib 0x9429ab86 start_wqthread + 30

Thread 2:
0 libSystem.B.dylib 0x942eb22e sem_wait + 10
1 makemkvcon 0x0002c941 0x1000 + 178497
2 makemkvcon 0x0002b6c3 0x1000 + 173763
3 makemkvcon 0x0002baff 0x1000 + 174847
4 libSystem.B.dylib 0x942a281d _pthread_start + 345
5 libSystem.B.dylib 0x942a26a2 thread_start + 34

Thread 3 Crashed:
0 ??? 0xa0ac8fe2 typeinfo for __gnu_cxx::recursive_init_error + 6
1 libSystem.B.dylib 0x942e4138 _Unwind_GetRegionStart + 24
2 libstdc++.6.dylib 0x97f5fa9d parse_lsda_header(_Unwind_Context*, unsigned char const*, lsda_header_info*) + 29
3 libstdc++.6.dylib 0x97f5fda4 __gxx_personality_v0 + 150
4 libmakemkv.dylib 0x00448a44 HTTP_Download + 52020
5 libmakemkv.dylib 0x00448d50 HTTP_Download + 52800
6 libmakemkv.dylib 0x0043a4dd set_world + 13981
7 libmakemkv.dylib 0x0043adcc MkvCreateFile + 76
8 makemkvcon 0x0007aa03 0x1000 + 498179
9 makemkvcon 0x0000f536 0x1000 + 58678
10 makemkvcon 0x0003846b 0x1000 + 226411
11 makemkvcon 0x00038f7f 0x1000 + 229247
12 libSystem.B.dylib 0x942a281d _pthread_start + 345
13 libSystem.B.dylib 0x942a26a2 thread_start + 34

Thread 4:
0 libSystem.B.dylib 0x94275136 semaphore_wait_trap + 10
1 makemkvcon 0x00039e14 0x1000 + 232980
2 makemkvcon 0x00038fa3 0x1000 + 229283
3 libSystem.B.dylib 0x942a281d _pthread_start + 345
4 libSystem.B.dylib 0x942a26a2 thread_start + 34

Thread 5:
0 libSystem.B.dylib 0x94275136 semaphore_wait_trap + 10
1 makemkvcon 0x00039e14 0x1000 + 232980
2 makemkvcon 0x00038fa3 0x1000 + 229283
3 libSystem.B.dylib 0x942a281d _pthread_start + 345
4 libSystem.B.dylib 0x942a26a2 thread_start + 34

Thread 6:
0 libSystem.B.dylib 0x94294086 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x98d7380d __CFSocketManager + 1085
2 libSystem.B.dylib 0x942a281d _pthread_start + 345
3 libSystem.B.dylib 0x942a26a2 thread_start + 34

Thread 7:
0 libSystem.B.dylib 0x94275136 semaphore_wait_trap + 10
1 makemkvcon 0x00039e14 0x1000 + 232980
2 makemkvcon 0x00038fa3 0x1000 + 229283
3 libSystem.B.dylib 0x942a281d _pthread_start + 345
4 libSystem.B.dylib 0x942a26a2 thread_start + 34

Thread 8:
0 libSystem.B.dylib 0x94275136 semaphore_wait_trap + 10
1 makemkvcon 0x00039e14 0x1000 + 232980
2 makemkvcon 0x00038fa3 0x1000 + 229283
3 libSystem.B.dylib 0x942a281d _pthread_start + 345
4 libSystem.B.dylib 0x942a26a2 thread_start + 34

Thread 9:
0 libSystem.B.dylib 0x94275136 semaphore_wait_trap + 10
1 makemkvcon 0x00039e14 0x1000 + 232980
2 makemkvcon 0x00038fa3 0x1000 + 229283
3 libSystem.B.dylib 0x942a281d _pthread_start + 345
4 libSystem.B.dylib 0x942a26a2 thread_start + 34

Thread 10:
0 libSystem.B.dylib 0x94275136 semaphore_wait_trap + 10
1 makemkvcon 0x00039e14 0x1000 + 232980
2 makemkvcon 0x00038fa3 0x1000 + 229283
3 libSystem.B.dylib 0x942a281d _pthread_start + 345
4 libSystem.B.dylib 0x942a26a2 thread_start + 34

Thread 11:
0 libSystem.B.dylib 0x94275136 semaphore_wait_trap + 10
1 makemkvcon 0x00039e14 0x1000 + 232980
2 makemkvcon 0x00038fa3 0x1000 + 229283
3 libSystem.B.dylib 0x942a281d _pthread_start + 345
4 libSystem.B.dylib 0x942a26a2 thread_start + 34

Thread 12:
0 libSystem.B.dylib 0x94275136 semaphore_wait_trap + 10
1 makemkvcon 0x00039e14 0x1000 + 232980
2 makemkvcon 0x00038fa3 0x1000 + 229283
3 libSystem.B.dylib 0x942a281d _pthread_start + 345
4 libSystem.B.dylib 0x942a26a2 thread_start + 34

Thread 13:
0 libSystem.B.dylib 0x94275136 semaphore_wait_trap + 10
1 makemkvcon 0x00039e14 0x1000 + 232980
2 makemkvcon 0x00038fa3 0x1000 + 229283
3 libSystem.B.dylib 0x942a281d _pthread_start + 345
4 libSystem.B.dylib 0x942a26a2 thread_start + 34

Thread 3 crashed with X86 Thread State (32-bit):
eax: 0xb017f520 ebx: 0xb017f520 ecx: 0xb017f3a8 edx: 0xa0ac8fa8
edi: 0xb017f3a8 esi: 0xb017f2a7 ebp: 0xb017f288 esp: 0xb017f268
ss: 0x0000001f efl: 0x00010282 eip: 0xa0ac8fe2 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x0000001f gs: 0x00000037
cr2: 0x50c48368

Binary Images:
0x1000 - 0x3e6fcb +makemkvcon ??? (???) <C3F9444F-4053-48F4-8796-364F063294CE> /Applications/makemkv_v1.5.8/MakeMKV.app/Contents/MacOS/makemkvcon
0x436000 - 0x495fc7 +libmakemkv.dylib ??? (???) <44C98F5C-E2DF-4AD9-93FB-E7B1236B175B> /Applications/makemkv_v1.5.8/MakeMKV.app/Contents/MacOS/libmakemkv.dylib
0x4b8000 - 0x4bbff5 +libdriveio.dylib ??? (???) /Applications/makemkv_v1.5.8/MakeMKV.app/Contents/MacOS/libdriveio.dylib
0x4bf000 - 0x574fe7 libcrypto.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <0B69B1F5-3440-B0BF-957F-E0ADD49F13CB> /usr/lib/libcrypto.0.9.7.dylib
0x7c8000 - 0x7cdff7 com.apple.iokit.SCSITaskLib 2.6.5 (2.6.5) <0BC45C23-6FD2-C76E-4DCE-9C21F559AA50> /System/Library/Extensions/IOSCSIArchitectureModelFamily.kext/Contents/PlugIns/SCSITaskUserClient.kext/Contents/PlugIns/SCSITaskLib.plugin/Contents/MacOS/SCSITaskLib
0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <A4F6ADCC-6448-37B4-ED6C-ABB2CD06F448> /usr/lib/dyld
0x90003000 - 0x90267fef com.apple.security 6.1.1 (37594) <3F68A006-6B30-85D5-1A75-8D748F72A6D5> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x90278000 - 0x90285ff7 com.apple.NetFS 3.2.1 (3.2.1) <A6443845-5815-2429-7649-C51A4B5E7DF9> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x90e93000 - 0x90ec6ff7 com.apple.AE 496.4 (496.4) <7F34EC47-8429-3077-8158-54F5EA908C66> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
0x915f4000 - 0x91674feb com.apple.SearchKit 1.3.0 (1.3.0) <9E18AEA5-F4B4-8BE5-EEA9-818FC4F46FD9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
0x91768000 - 0x917aeff7 libauto.dylib ??? (???) <85670A64-3B67-8162-D441-D8E0BE15CA94> /usr/lib/libauto.dylib
0x91850000 - 0x91b70feb com.apple.CoreServices.CarbonCore 861.13 (861.13) <52803668-3669-36BD-57DD-078FBA835081> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
0x91d95000 - 0x91dd9fe7 com.apple.Metadata 10.6.3 (507.10) <630494FA-3BB3-EDD3-E10B-8DAAF4831E26> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata
0x91ddb000 - 0x91e88fe7 libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <DF8E4CFA-3719-3415-0BF1-E8C5E561C3B1> /usr/lib/libobjc.A.dylib
0x94274000 - 0x9441afeb libSystem.B.dylib 125.2.0 (compatibility 1.0.0) <3441F338-2218-6D36-3F95-3A16FBF6713D> /usr/lib/libSystem.B.dylib
0x9500e000 - 0x9504bff7 com.apple.SystemConfiguration 1.10.2 (1.10.2) <398BB007-41FD-1A30-26D8-CB86ED5E467E> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0x9504c000 - 0x95116fef com.apple.CoreServices.OSServices 357 (357) <CF9530AD-F581-B831-09B6-16D9F9283BFA> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
0x95258000 - 0x952b3ff7 com.apple.framework.IOKit 2.0 (???) <A013B850-6ECB-594A-CBD6-DB156B11871B> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x95610000 - 0x9561cff7 libkxld.dylib ??? (???) <322A4B52-8305-3081-6B74-813C3A87A56D> /usr/lib/system/libkxld.dylib
0x962ca000 - 0x96373ff7 com.apple.CFNetwork 454.9.8 (454.9. <DB2A5C33-E833-1B3A-4DE0-5FF172B2048B> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x963c6000 - 0x963ecfff com.apple.DictionaryServices 1.1.1 (1.1.1) <02709230-9B37-C743-6E27-3FCFD18211F8> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryServices.framework/Versions/A/DictionaryServices
0x97542000 - 0x97643fe7 libxml2.2.dylib 10.3.0 (compatibility 10.0.0) <B4C5CD68-405D-0F1B-59CA-5193D463D0EF> /usr/lib/libxml2.2.dylib
0x9781e000 - 0x97846ff7 libxslt.1.dylib 3.24.0 (compatibility 3.0.0) <769EF4B2-C1AD-73D5-AAAD-1564DAEA77AF> /usr/lib/libxslt.1.dylib
0x97afa000 - 0x97b03ff7 com.apple.DiskArbitration 2.3 (2.3) <E9C40767-DA6A-6CCB-8B00-2D5706753000> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x97b04000 - 0x97c86fe7 libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <2314BD12-0821-75BB-F3BC-98D324CFD30A> /usr/lib/libicucore.A.dylib
0x97d99000 - 0x97e36fe3 com.apple.LaunchServices 362.1 (362.1) <885D8567-9E40-0105-20BC-42C7FF657583> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
0x97f16000 - 0x97f80fe7 libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <411D87F4-B7E1-44EB-F201-F8B4F9227213> /usr/lib/libstdc++.6.dylib
0x988ad000 - 0x988adff7 com.apple.CoreServices 44 (44) <AC35D112-5FB9-9C8C-6189-5F5945072375> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x989d3000 - 0x989e1fe7 libz.1.dylib 1.2.3 (compatibility 1.0.0) <3CE8AA79-F077-F1B0-A039-9103A4A02E92> /usr/lib/libz.1.dylib
0x98c3d000 - 0x98cf6fe7 libsqlite3.dylib 9.6.0 (compatibility 9.0.0) <16CEF8E8-8C9A-94CD-EF5D-05477844C005> /usr/lib/libsqlite3.dylib
0x98cf7000 - 0x98e71fe3 com.apple.CoreFoundation 6.6.3 (550.29) <00373783-3744-F47D-2191-BEEA658F0C3D> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x9945f000 - 0x99462fe7 libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <1622A54F-1A98-2CBE-B6A4-2122981A500E> /usr/lib/system/libmathCommon.A.dylib
0x9955d000 - 0x99571fe7 libbsm.0.dylib ??? (???) <14CB053A-7C47-96DA-E415-0906BA1B78C9> /usr/lib/libbsm.0.dylib
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <3441F338-2218-6D36-3F95-3A16FBF6713D> /usr/lib/libSystem.B.dylib

[kfreeb]

Just finished the rip with the same result, it crashed. The log window showed error 411.

[kfreeb]

For anyone that cares, the disk was manufactured bad, got a replacement and it ripped fine!

All's right with the world now!

[setarip_old]

Glad to hear MakeMKV was not the cause of the problem ;>}