Can't rip Bicycle Thieves - failed to save title0 to file

[martin_z]

I have tried to rip Bicycle Thieves (Arrow Classics) and I always get

Saving 1 titles into directory /mediaserver/Shared Videos/Movies
Failed to save title 0 to file /mediaserver/Shared Videos/Movies/title00.mkv
0 titles saved, 1 failed

when I click Make MKV - it happens very quickly.

I have copied the disk to a .iso and tried to rip that instead - and I get exactly the same.

Any suggestions? Any logs I can append?

This is version 1.8.8, running on Linux (Kubuntu, to be precise) and it's the first time I've ever had a complete failure from a disk using makemkv - and I've ripped about three hundred. (Fantastic piece of software - thanks!)

[Woodstock]

Please enable debug logging, and post the log here. Details on how are in the FAQ linked in my signature.

Debug logging puts out a whole lot more messages about what is going on than standard. I've just made it one of my default settings, so I don't have to make a special run when something fails.

[martin_z]

OK - log and .IFO emailed to support.

For what it's worth, here is the log file - it's pretty short!

Debug log started at Sun Feb 16 07:30:31 2014 , written by MakeMKV v1.8.8 linux(x86-release)
Using 524544KB for read cache.
001005:0000 MakeMKV v1.8.8 linux(x86-release) started
001004:0000 Debug logging enabled, log will be saved as /home/bensonm/MakeMKV_log.txt
003006:0000 Opening files on harddrive at /home/bensonm/bt/VIDEO_TS
003002:0000 Calculated BUP offset for VTS #0 does not match one in IFO header.
003002:0000 Calculated BUP offset for VTS #1 does not match one in IFO header.
003002:0000 Calculated BUP offset for VTS #2 does not match one in IFO header.
003002:0000 Calculated BUP offset for VTS #3 does not match one in IFO header.
003002:0000 Calculated BUP offset for VTS #4 does not match one in IFO header.
001003:0020 DEBUG: Code 0 at d[|Sfa[Z=/BDRsS}wl2xf!$:213130122
003028:0000 Title #2 was added (13 cell(s), 1:24:51)
003028:0000 Title #3 was added (1 cell(s), 0:54:35)
003028:0000 Title #4 was added (1 cell(s), 0:04:53)
001003:0020 DEBUG: Code 0 at d[|Sfa[Z=/BDRsS}wl2xf!$:213130122
001003:0020 DEBUG: Code 3 at DHaO6:{FX"TU#:213132054
001003:0020 DEBUG: Code 0 at qsjaOl"A` )}/CybMl:29402900
001003:0020 DEBUG: Code 0 at qsjaOl"A` )}/CybMl:121275067
001003:0020 DEBUG: Code 1 at dR,Ut/?J^x!'%W:M:121262532
001003:0020 DEBUG: Code 0 at EXs}b$;-gp=I5g@:213138678
001003:0020 DEBUG: Code 0 at ft?@ZUmj:O?<7V:213133710
001003:0020 DEBUG: Code 233 at 5Usa1N18+JCHAr+cuWs9Cjg3:0
005011:0000 Operation successfully completed
005014:0000 Saving 1 titles into directory /mediaserver/Shared Videos/Movies
001003:0020 DEBUG: Code 268548992 at v{{:5"qbY&T/TibJ/*Cn:213137160
001003:0020 DEBUG: Code 0 at v{{:5"qbY&T/TibJ/*Cn:121268972
001003:0020 DEBUG: Code 268548992 at v{{:5"qbY&T/TibJ/*Cn:213137160
001003:0020 DEBUG: Code 0 at v{{:5"qbY&T/TibJ/*Cn:121268972
001003:0020 DEBUG: Code 268548992 at v{{:5"qbY&T/TibJ/*Cn:213137160
001003:0020 DEBUG: Code 0 at v{{:5"qbY&T/TibJ/*Cn:121268972
001003:0020 DEBUG: Code 0 at %Q:\wwuK:tyr,^,:121263429
001003:0020 DEBUG: Code 1 at |~?J)g,?Z2f{#JR,<q:213131272
001003:0020 DEBUG: Code 0 at |~?J)g,?Z2f{#JR,<q:121263084
001002:0020 LIBMKV_TRACE: Specified conversion filter (68:A_PCM/INT/LIT->LPCMraw) is not available
001003:0020 DEBUG: Code 0 at |~?J)g,?Z2f{#JR,<q:213132560
001003:0020 DEBUG: Code 0 at |~?J)g,?Z2f{#JR,<q:29397794
001003:0020 DEBUG: Code 0 at |~?J)g,?Z2f{#JR,<q:213135251
001003:0020 DEBUG: Code 0 at |~?J)g,?Z2f{#JR,<q:121267914
005003:0000 Failed to save title 0 to file /mediaserver/Shared Videos/Movies/title00.mkv
005004:0080 0 titles saved, 1 failed
005037:0204 Copy complete. 0 titles saved, 1 failed.

[Woodstock]

The debug codes Mike will have to look at, but this line says a lot:

LIBMKV_TRACE: Specified conversion filter (68:A_PCM/INT/LIT->LPCMraw) is not available

This is a bug in 1.8.8 that Mike knows about. There's a topic in the General section about it, stickied so that it's easy to find.

[martin_z]

OK. Thanks for the help.

I'll know next time what to do to try to investigate a bit more for myself before posting here.

This DVD can wait till the bug is fixed - I'll just have to watch it in the old fashioned way

Thanks again.

[BrettStolz]

I have the same issues, since upgrading to 1.8.8.

[martin_z]

Just to confirm that 1.8.9 fixed the problem for this disk. Thanks again.