Crash MakeMKV

[MarcoKun]

Hello everyone,

My name is Marco and I'm new in using MakeMKV and the forum. The message below is also sent to support@makemkv.com
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I recently started using MakeMKV and in my experience it's a really neat software package.
Being it in the BETA fase, there are some things that come to mind when using it.

It only happens with a few movies I own, but, whenever I tried to convert them to MKV, MakeMKV crashed.
The MakeMKV_log file is added within this mail for just one movie: Beauty and the Beast (files on my harddrive).

I only tested it with this one movie yet, but I disabled the Log debug messages and now it didn't crash and successfuly converted the movie to MKV. So probably the same workaround will work for the others movies MakeMKV crashed with.

Why is it that when the Log debug messages is enabled the software crashes and isn't able to make the MKV while it can be done when the same option is disabled?

Kind regards,

Marco

[mike admin]

The program outputted too many debug messages and you've ran out of memory. There is something wrong with this disc. Is it original disc or a copy?