i cant copy this disk

[Ewj71]

this is the dvd drive is use https://www.amazon.co.uk/gp/product/B07 ... UTF8&psc=1

and this is the error code i got https://pastebin.com/wd5QB2kM

[Woodstock]

Code: Select all

Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while reading 'DVD+R-DL hp DVD RW AD-7701H 2.85' at offset '696027136'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '696027136'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '696027136'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '696027136'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '696027136'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '696027136'
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while reading 'DVD+R-DL hp DVD RW AD-7701H 2.85' at offset '696027136'
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while reading 'DVD+R-DL hp DVD RW AD-7701H 2.85' at offset '696027136'
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while reading 'DVD+R-DL hp DVD RW AD-7701H 2.85' at offset '696027136'
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while reading 'DVD+R-DL hp DVD RW AD-7701H 2.85' at offset '696027136'
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while reading 'DVD+R-DL hp DVD RW AD-7701H 2.85' at offset '696027136'
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while reading 'DVD+R-DL hp DVD RW AD-7701H 2.85' at offset '696027136'
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while reading 'DVD+R-DL hp DVD RW AD-7701H 2.85' at offset '696027136'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '696027136'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '696027136'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '696027136'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '696027136'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '696027136'

The disk has sections the drive cannot read.

From the log, there are two possible scenarios; If the drive is powered by a USB port, the drive has trouble getting enough power when spinning the disk fast, and it resets. As a USB3 drive, it should be plugged in to a fully-powered USB3 port.

If it was mounted internally as a SATA drive, the errors indicate that the drive drive is trying VERY HARD to read those sections, to the point that the operating system thinks it has gone off-line.

In the first case, making sure the drive has adequate power is important. In the second case, cleaning the disk is your first step in attacking the problem.