The Void

[Diminshed_Fifth]

I'm not sure whether The Void has some great copy protection or if there's just something wrong with my disk, but it won't rip in MakeMKV or Handbrake, and I've tried on 2 different computers. In MakeMKV it fails the rip about 15% of the way through. HB will rip the movie, but there are green artifacts all over the screen. I played it a bit in VLC straight from disk and it seemed fine, but I didn't want to watch too much before actually sitting down to enjoy the film. I've attached a debug log from my last rip (had to compress, too large for the forum).

Is there any other info I can provide to help with this? I've been using MakeMKV for about 6 or 7 years and never had an issue like this.

[Woodstock]

Without seeing the debug information, it is VERY hard to say.

Have you seen this thread? http://makemkv.com/forum2/viewtopic.php?f=8&t=15055

[Diminshed_Fifth]

I didn't see that, sorry. I went straight to the DVD category and didn't see any "READ ME, DAMMIT!" sticky, so I thought I was in the clear. I also thought that I had attached my debug log, but it's not on my post. The full log is huge, so I'll cut a bunch of the middle out.

Code: Select all

Debug log started at Tue May 09 23:23:55 2017 , written by MakeMKV v1.10.5 win(x64-release)
Using 524544KB for read cache.
001005:0000 MakeMKV v1.10.5 win(x64-release) started
001004:0000 Debug logging enabled, log will be saved as ...MakeMKV_log.txt
003007:0000 Using direct disc access mode
003028:0000 Title #1 was added (10 cell(s), 1:30:13)
003025:0000 Title #2 has length of 62 seconds which is less than minimum title length of 300 seconds and was therefore skipped
003025:0000 Title #3 has length of 101 seconds which is less than minimum title length of 300 seconds and was therefore skipped
003025:0000 Title #4 has length of 9 seconds which is less than minimum title length of 300 seconds and was therefore skipped
003025:0000 Title #5 has length of 192 seconds which is less than minimum title length of 300 seconds and was therefore skipped
003025:0000 Title #6 has length of 8 seconds which is less than minimum title length of 300 seconds and was therefore skipped
005011:0000 Operation successfully completed
005014:0000 Saving 1 titles into directory E:/Video
005001:0308 File E:/Video/title00.mkv already exist. Do you want to overwrite it?
001003:0020 DEBUG: Code 0 at B6a@/Gl}]*E9e:y0x:121262026
001003:0020 DEBUG: Code 22 at r{@V)(4}v=0]=o+M!6*@L>:213129938
001003:0020 DEBUG: Code 15 at r{@V)(4}v=0]=o+M!6*@L>:213129938
001003:0020 DEBUG: Code 18 at r{@V)(4}v=0]=o+M!6*@L>:213129938
001003:0020 DEBUG: Code 27 at r{@V)(4}v=0]=o+M!6*@L>:213129938
001003:0020 DEBUG: Code 22 at r{@V)(4}v=0]=o+M!6*@L>:213129938
001003:0020 DEBUG: Code 17 at r{@V)(4}v=0]=o+M!6*@L>:213129938
001003:0020 DEBUG: Code 24 at r{@V)(4}v=0]=o+M!6*@L>:213129938
001003:0020 DEBUG: Code 27 at r{@V)(4}v=0]=o+M!6*@L>:213129938
001003:0020 DEBUG: Code 25 at r{@V)(4}v=0]=o+M!6*@L>:213129938
001003:0020 DEBUG: Code 25 at r{@V)(4}v=0]=o+M!6*@L>:213129938
001003:0020 DEBUG: Code 25 at r{@V)(4}v=0]=o+M!6*@L>:213129938
001003:0020 DEBUG: Code 22 at r{@V)(4}v=0]=o+M!6*@L>:213129938
001003:0020 DEBUG: Code 11 at r{@V)(4}v=0]=o+M!6*@L>:213129938
001003:0020 DEBUG: Code 23 at r{@V)(4}v=0]=o+M!6*@L>:213129938
001003:0020 DEBUG: Code 27 at r{@V)(4}v=0]=o+M!6*@L>:213129938
001003:0020 DEBUG: Code 6 at r{@V)(4}v=0]=o+M!6*@L>:213129938
001003:0020 DEBUG: Code 13 at r{@V)(4}v=0]=o+M!6*@L>:213129938
001003:0020 DEBUG: Code 14 at r{@V)(4}v=0]=o+M!6*@L>:213129938
001003:0020 DEBUG: Code 23 at r{@V)(4}v=0]=o+M!6*@L>:213129938
001003:0020 DEBUG: Code 13 at r{@V)(4}v=0]=o+M!6*@L>:213129938
001003:0020 DEBUG: Code 9 at r{@V)(4}v=0]=o+M!6*@L>:213129938
001003:0020 DEBUG: Code 201 at r{@V)(4}v=0]=o+M!6*@L>:213129938
001003:0020 DEBUG: Code 24 at r{@V)(4}v=0]=o+M!6*@L>:213129938
001003:0020 DEBUG: Code 10 at r{@V)(4}v=0]=o+M!6*@L>:213129938
001003:0020 DEBUG: Code 18 at r{@V)(4}v=0]=o+M!6*@L>:213129938
001003:0020 DEBUG: Code 26 at r{@V)(4}v=0]=o+M!6*@L>:213129938
001003:0020 DEBUG: Code 17 at r{@V)(4}v=0]=o+M!6*@L>:213129938
001003:0020 DEBUG: Code 20 at r{@V)(4}v=0]=o+M!6*@L>:213129938
001003:0020 DEBUG: Code 9 at r{@V)(4}v=0]=o+M!6*@L>:213129938
001003:0020 DEBUG: Code 23 at r{@V)(4}v=0]=o+M!6*@L>:213129938
001003:0020 DEBUG: Code 14 at r{@V)(4}v=0]=o+M!6*@L>:213129938
001003:0020 DEBUG: Code 23 at r{@V)(4}v=0]=o+M!6*@L>:213129938
001003:0020 DEBUG: Code 15 at r{@V)(4}v=0]=o+M!6*@L>:213129938
001003:0020 DEBUG: Code 20 at r{@V)(4}v=0]=o+M!6*@L>:213129938
001003:0020 DEBUG: Code 17 at r{@V)(4}v=0]=o+M!6*@L>:213129938
001003:0020 DEBUG: Code 23 at r{@V)(4}v=0]=o+M!6*@L>:213129938
001003:0020 DEBUG: Code 7 at r{@V)(4}v=0]=o+M!6*@L>:213129938
001003:0020 DEBUG: Code 27 at r{@V)(4}v=0]=o+M!6*@L>:213129938
001003:0020 DEBUG: Code 8 at r{@V)(4}v=0]=o+M!6*@L>:213129938
001003:0020 DEBUG: Code 20 at r{@V)(4}v=0]=o+M!6*@L>:213129938
001003:0020 DEBUG: Code 450 at jnd2hl0#Hi!l8Y^*:UR:213136608
RH2=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
FS ID=V_MPEG2 C=490
TI=ZeNpjZICAq5de/j7JyEAQJPg8A6ubgcZnxqHeoXMqnM2EJH4ByHkA1BfKDKENShkYXjJD1bBgmsPMyPAARAMAaSASZw==
C_00000=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
//... this garbage continues for a few thousand lines
iuFXNx1JUng+HoJwzLNkujREoXg2mr3dWUdTm6qYzQz3saLhJclQw22QGI24PoqXPfDRTRf74/pVG5pypTNqjyUUx/9ovEh/Bdh+kNx
001003:0020 DEBUG: Code 0 at r]=Mk;I$b$1E&t>l}Ds#.:121267385
001003:0020 DEBUG: Code 0 at r]=Mk;I$b$1E&t>l}Ds#.:121267385
001003:0020 DEBUG: Code 0 at @\^pfsw+'GO/(,Fr|:121264211
001003:0020 DEBUG: Code 0 at @\^pfsw+'GO/(,Fr|:29395724
001003:0020 DEBUG: Code 0 at @\^pfsw+'GO/(,Fr|:121261980
001003:0020 DEBUG: Code 0 at r]=Mk;I$b$1E&t>l}Ds#.:121267385
001002:0020 LIBMKV_TRACE: Exception: Error in p->FetchFrames(2,true)
005003:0000 Failed to save title 0 to file E:/Video/title00.mkv
005004:0080 0 titles saved, 1 failed
005037:0204 Copy complete. 0 titles saved, 1 failed.
Application exited at Tue May 09 23:27:47 2017

I don't see any of the exact errors from the thread you linked. Does this look like the disc has already been decrypted? Think I should I get my copy exchanged?

[Woodstock]

MakeMKV should detect it if the disk is already decrypted, but that is almost unheard of in a commercial DVD.

The debug messages received, though, should be meaningful to Mike, the software's author. The quickest way to get his attention is to email him at support@makemkv.com with a link to this topic. The full debug log should be attached to your message, so he has more to work with. And do not be surprised if he asks you for more information...

[Diminshed_Fifth]

Got it! Thanks for the info.

[Zonian]

I had this same issue. Does anyone know if a solution was found?