Star Wars Andor - Season 1 - Only finding first episode on each disk

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paul.j
Posts: 2
Joined: Thu Aug 14, 2025 12:44 pm

Star Wars Andor - Season 1 - Only finding first episode on each disk

Post by paul.j »

I have a DVD set of Seasons 1 & 2 of Andor, and while MakeMKV is doing everything I expect with the Season 2 disks, I have come across a strange issue with the Season 1 disks. Basically, it goes through the check phase of the disk, but is only finding the first episode on each disk. For example, disk 1 has episodes 1, 2, 3 and 4, but only episode 1 is found. There are no error messages or warnings; it is as if the episodes are not on the disk. If I put the disk in a DVD player, everything is there and can be played.

Is there some way I can sort this so that all the episodes can be downloaded?

I am using MakeMKV 1.18.1 under Gentoo Linux on a desktop computer, and the drive is an ASUS DRW-24D5MT revision 2, with it's own firmware. To test, I also booted up a laptop with Omarchy (Arch) installed, then installed MakeMKV (also 1.18.1), and used a portable LG DVD drive. The result was exactly the same as above.

I have seen reference to "sending a download in" to help with decoding? If this is something I can do to help, please point me at the instructions as to how this should work!

Thanks for reading, and thanks for MakeMKV.
d00zah
Posts: 1673
Joined: Mon Jun 06, 2016 8:23 pm

Re: Star Wars Andor - Season 1 - Only finding first episode on each disk

Post by d00zah »

paul.j wrote:
Thu Aug 14, 2025 12:54 pm
I have a DVD set of Seasons 1 & 2 of Andor, and while MakeMKV is doing everything I expect with the Season 2 disks, I have come across a strange issue with the Season 1 disks. Basically, it goes through the check phase of the disk, but is only finding the first episode on each disk. For example, disk 1 has episodes 1, 2, 3 and 4, but only episode 1 is found. There are no error messages or warnings; it is as if the episodes are not on the disk. If I put the disk in a DVD player, everything is there and can be played.

Is there some way I can sort this so that all the episodes can be downloaded?

I am using MakeMKV 1.18.1 under Gentoo Linux on a desktop computer, and the drive is an ASUS DRW-24D5MT revision 2, with it's own firmware. To test, I also booted up a laptop with Omarchy (Arch) installed, then installed MakeMKV (also 1.18.1), and used a portable LG DVD drive. The result was exactly the same as above.

I have seen reference to "sending a download in" to help with decoding? If this is something I can do to help, please point me at the instructions as to how this should work!

Thanks for reading, and thanks for MakeMKV.
Things to try:

DVD opening modes - CellWalk, CellTrim, CellFull

http://www.makemkv.com/manualdvd/

viewtopic.php?p=78478#p78478
paul.j
Posts: 2
Joined: Thu Aug 14, 2025 12:44 pm

Re: Star Wars Andor - Season 1 - Only finding first episode on each disk

Post by paul.j »

Thanks @D00zah
The different DVD opening modes didn't give a different result.
Opening in manual mode gives the following messages

Code: Select all

Opening files on harddrive at /mnt/cdrom/VIDEO_TS
Calculated BUP offset for VTS #0 does not match one in IFO header.
Calculated BUP offset for VTS #1 does not match one in IFO header.
IFO file for VTS #1 is corrupt, VOB file must be scanned. This may take very long time, please be patient.
Open DVD manually : "1:@1;@2;@3;@4;@5"
Title #1 (2:41:48) was skipped due to navigation error
Title #1 (2:41:48) was skipped due to navigation error
Title #1 (2:41:48) was skipped due to navigation error
Title #1 (2:41:48) was skipped due to navigation error
Failed to open disc
I think I need to study more about the configuration on the DVD - I am not sure if my structure string is correct. I chose my string based on this information in the "Open manually" dialog:

Code: Select all

Disc Information
Label : 
Titles count : 1
Title information
1: 1/1 - 5 chapter(s) 2:41:48 5 cell(s)
It does, however, feel like the issue is related to reading the disk. I am still open to ideas if you have any more (or anyone else has!).
d00zah
Posts: 1673
Joined: Mon Jun 06, 2016 8:23 pm

Re: Star Wars Andor - Season 1 - Only finding first episode on each disk

Post by d00zah »

Conventional wisdom is to recommend cleaning the disc gently, no matter how pristine it may appear to your eye. This may/may not help.

Another thing to try is loading an older version of MakeMKV (v1.6.7?, see sig for link). This may prove problematic if you don't have a permanent key. In that case, try setting system clock to v1.6.7 release date, 2022-02-27, before starting MakeMKV.
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