More Commentary issues

[Khaziglu]

I have finally gotten around to attempting convert my Batman the Animated Series Deluxe. The issue I am having is that I cannot find the audio track without commentary. I am running in expert mode and see three audio tracks all three say "DD Stereo English"
I have tried picking each track individually and running them both in Plex and VLC to see if there is a way to silence commentary as well as doing the same with all 3 tracks available. They all seem to be commentary tracks. The frustrating thing for me is that I seem to remember not having this problem when I first got the discs. I stopped then when I realized that I was going to have to name all the episodes the hard way due to the difference between the Blu Ray and DVD editions.
I know this has been covered before and I apologize but my searches have not led me to a solution that seems to apply.

[Woodstock]

It is rare for a disk to have more than one commentary track, but not unheard of. Some I've encountered included Director commentary (Japanese), ADR commentary (English), Voice Actor commentary (Japanese), and Voice Actor (English). But there was always at least one no-commentary track.

A possibility - do you have what looks like two playlists for each episode? A playlist can restrict which audio tracks are shown, and if one of those playlists was part of a "view with commentary" menu entry, they might have the normal tracks disabled.

I doubt it's as stupid as some of the disks from Malaysia that have Malay, Chinese, Japanese, and English tracks, all marked "Eng"...

[mike admin]

I am running in expert mode and see three audio tracks all three say "DD Stereo English"

Can you please post the log file? I can think of two possible bugs:
1 - If MakemKV skips the non-commentary audio track (should be debug codes)
2 - Or if the playlist with comment-only tracks is selected instead of a right one.

The log file should clarify.

[thetoad]

I am running in expert mode and see three audio tracks all three say "DD Stereo English"

Can you please post the log file? I can think of two possible bugs:
1 - If MakemKV skips the non-commentary audio track (should be debug codes)
2 - Or if the playlist with comment-only tracks is selected instead of a right one.

The log file should clarify.

Mike #2 is a general problem I have with MakeMKV. it tries to be too smart. if it sees 2 playlists that seem to be the same, it excludes what it perceives as the duplicate, but in the process perhaps removing one's ability to do a rip. I sometimes have to break out mkvtoolnix to find the playlist I need.

I'm unsure why MakeMKV tries to be so smart (or at least not give us an expert mode, where it doesn't be so smart). i.e. just give me all the playlists (sorted preferably, for some reason its not always sorted) and I can choose (can even be after the time/length filter).

[Khaziglu]

Forgive my ignorance but I believe this is the log you want.

MakeMKV v1.16.4 win(x64-release) started
Using direct disc access mode
Loaded content hash table, will verify integrity of M2TS files.
Title #00054.mpls has length of 29 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00053.mpls has length of 50 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00055.mpls was added as title #0
Title #00017.mpls has length of 8 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00201.mpls was added as title #1
File 00071.mpls was added as title #2
File 00072.mpls was added as title #3
File 00073.mpls was added as title #4
File 00082.mpls was added as title #5
File 00083.mpls was added as title #6
File 00074.mpls was added as title #7
File 00075.mpls was added as title #8
File 00076.mpls was added as title #9
File 00077.mpls was added as title #10
File 00078.mpls was added as title #11
File 00079.mpls was added as title #12
File 00080.mpls was added as title #13
File 00081.mpls was added as title #14
Title #00015.m2ts has length of 23 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00017.m2ts has length of 29 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00016.m2ts has length of 50 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00004.m2ts has length of 13 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00050.m2ts has length of 4 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00051.m2ts has length of 4 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00009.m2ts has length of 5 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00239.m2ts has length of 4 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00230.m2ts has length of 10 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00316.m2ts has length of 10 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00317.m2ts has length of 10 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00362.m2ts was added as title #15
Title #00363.m2ts has length of 109 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00364.m2ts has length of 101 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00365.m2ts was added as title #16
Title #00366.m2ts has length of 74 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00367.m2ts was added as title #17
Operation successfully completed
Saving 1 titles into directory E:/1.Converting
AV synchronization issues were found in file 'E:/1.Converting/BATMAN™- The Complete Animated Series Disc 1_t01.mkv' (title #2)
AV sync issue in stream 5 at 0:00:00 : Forced subtitles track #5 turned out to be empty and was removed from output file
AV sync issue in stream 7 at 0:00:00 : Forced subtitles track #7 turned out to be empty and was removed from output file
AV sync issue in stream 9 at 0:00:00 : Forced subtitles track #9 turned out to be empty and was removed from output file
1 titles saved

[mike admin]

Hmm, nothing at all.
Do you have "log debug messages" enabled in preferences?
Well, we can do it hard way...
Please do a test dump ( http://www.makemkv.com/onlinehelp/testdump.html ) for the title that has this issue . This should certainly provide all necessary data.

[Khaziglu]

I did not have the debug box enabled so here is that version. I will look into Test Dump when I can

Debug log started at Thu Aug 19 21:08:41 2021 , written by MakeMKV v1.16.4 win(x64-release)
001005:0000 MakeMKV v1.16.4 win(x64-release) started
001004:0000 Debug logging enabled, log will be saved as file://C:\Users\Jon/MakeMKV_log.txt
Using 262272KB for read cache.
Network access is ENABLED, CURL version 7.72.0/Schannel/1.41.0 (x86_64-pc-win32) , proxy server not set.
No SDF v07e: PIONEER_BD-RW___BDR-XD05_3.10_SDDL099147UC
DEBUG: Code 0 at bo_(5zXZ9c\eR2U*#:121264142
DEBUG: Code 0 at 1j$!h,:KAG7]=WhQ:121268604
No SDF v07e: PIONEER_BD-RW___BDR-XD05_3.10_SDDL099147UC
DEBUG: Code 3 at @M'dmIQ,+hL!=J;O9/sHoQ=':29395310
SDF id v07e: PIONEER_BD-RW___BDR-XD05_3.10_SDDL099147UC
No SDF v07e: ASUS_DRW-24B1ST___c_1.05_C9D0CL236444
DEBUG: Code 3 at @M'dmIQ,+hL!=J;O9/sHoQ=':29395310
SDF id v07e: ASUS_DRW-24B1ST___c_1.05_C9D0CL236444
003007:0000 Using direct disc access mode
005085:0000 Loaded content hash table, will verify integrity of M2TS files.
DEBUG: Code 2147483648 at p<w3QK/$DgGX^a|o:121264625
DAFD=PAAAADAAAAEABDQkEGwEBAQ==
DCE=U+pkVgYUuIZe4+TDla2J1LOlYjkWaKUx4ZcTL9AesoUc4YDSPvK6ea+5h/N8rIVccDehtlJ3KQDbv/0a9fGyVWhD9MX+bLWQZufUyhehVjvzKlSY6CwVk/TEuq077MMLUs/QZDOFohdq2TXgvWJUhfaGXnftpPXqvg==
DCE=eOe9xPV7NiwFEnTChB81wP2gVTkyIeap9eDKEukGwbKnM3LZKA8UpW8V6X6egRHju4bUhiWCX4x11ip6w70LzwQFQI7DRg6QYL+TJPTfNZDQJNGfanD8ZjtVvheIz0aPawFBfu/RTUsXrp68dCpQmN5CU82RvIXpUQ==
DISCID=DDF588C9A749017896AD489DF8578DFCA2A09F9E
003025:0000 Title #00054.mpls has length of 29 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00053.mpls has length of 50 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003307:0000 File 00055.mpls was added as title #0
003025:0000 Title #00017.mpls has length of 8 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003307:0000 File 00201.mpls was added as title #1
003307:0000 File 00071.mpls was added as title #2
003307:0000 File 00072.mpls was added as title #3
003307:0000 File 00073.mpls was added as title #4
003307:0000 File 00082.mpls was added as title #5
003307:0000 File 00083.mpls was added as title #6
003307:0000 File 00074.mpls was added as title #7
003307:0000 File 00075.mpls was added as title #8
003307:0000 File 00076.mpls was added as title #9
003307:0000 File 00077.mpls was added as title #10
003307:0000 File 00078.mpls was added as title #11
003307:0000 File 00079.mpls was added as title #12
003307:0000 File 00080.mpls was added as title #13
003307:0000 File 00081.mpls was added as title #14
003025:0000 Title #00015.m2ts has length of 23 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00017.m2ts has length of 29 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00016.m2ts has length of 50 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00004.m2ts has length of 13 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00050.m2ts has length of 4 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00051.m2ts has length of 4 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00009.m2ts has length of 5 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00239.m2ts has length of 4 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00230.m2ts has length of 10 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00316.m2ts has length of 10 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00317.m2ts has length of 10 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003307:0000 File 00362.m2ts was added as title #15
003025:0000 Title #00363.m2ts has length of 109 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00364.m2ts has length of 101 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003307:0000 File 00365.m2ts was added as title #16
003025:0000 Title #00366.m2ts has length of 74 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003307:0000 File 00367.m2ts was added as title #17
005011:0000 Operation successfully completed
005014:0000 Saving 1 titles into directory file://E:/1.Converting
004007:0010 AV synchronization issues were found in file 'file://E:/1.Converting/BATMAN™- The Complete Animated Series Disc 1_t01.mkv' (title #2)
004047:0010 AV sync issue in stream 5 at 0:00:00 : Forced subtitles track #5 turned out to be empty and was removed from output file
004047:0010 AV sync issue in stream 7 at 0:00:00 : Forced subtitles track #7 turned out to be empty and was removed from output file
004047:0010 AV sync issue in stream 9 at 0:00:00 : Forced subtitles track #9 turned out to be empty and was removed from output file
005005:0080 1 titles saved
005036:0104 Copy complete. 1 titles saved.

[Reiver]

I suggest you make a complete disc backup. This is my normal method for all discs these days to more easily determine (using vlc) the correct audio and subtitle tracks along with chapter names (if given in the discs menus) for a title and is also much easier with TV series and quicker to redo if you make a mistake.

With vlc choose Open Directory at the discs BDMV directory for blurays. Play titles through the menu and test switching through the audio and subtitle tracks. Their orders should correspond between vlc and makemkv (except remember forced only subtitles in makemkv are just the, er, forced subtitles in that same track).
Then in makemkv choose Open Files at the discs BDMV/index.bdmv file to rip as normal from the backup.

[Khaziglu]

I apologize for the extremely late response, I had gotten an indication from Mike that the problem was a genuine bug and would be addressed.
I only just this week tried again to find the problem still there. I came back to this thread and saw your suggestion and tried it, it worked !
Thank you!