www.makemkv.com

I'm not sure if this is a MakeMKV issue or a player issue, so I figured I'd just ask. My LG BH200 is about to die so I'm in the process of trying to backup all my HD-DVDs to my Drobo and play them with Plex. When I run the disc through MakeMKV, it processes without error but when I go to play the file, the dialogue plays from my right front speaker instead of the center channel when played with Plex. I've tried this now with two different HD-DVDs, and using both the Windows and Mac version of MakeMKV. I know this isn't a setup issue as I can play anything else in Plex besides these HD-DVD backups and all audio plays just fine and to the correct channel. Both discs I've backed up utilize a DD+ 5.1 audio track. Here is the MediaInfo for one of the mkv files if it helps. Anyone know what this issue is, how to correct, or even what else I can try?

General
UniqueID : 25656679881394327607666849437465170499 (0x134D4BFB7590B38B407EDD94F543D243)
Complete name : C:\Video\SMOKINACES\Smokin Aces.mkv
Format : Matroska
File size : 16.2 GiB
Duration : 1h 48mn
Overall bit rate : 21.4 Mbps
Encoded date : UTC 2010-11-23 02:28:55
Writing application : MakeMKV v1.6.2 win(x86-release)
Writing library : libmakemkv v1.6.2 (0.7.7/0.8.1) win(x86-release)

Video
ID : 1
Format : VC-1
Format profile : AP@L3
Codec ID : WVC1
Codec ID/Hint : Microsoft
Duration : 1h 48mn
Bit rate : 19.0 Mbps
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate : 29.970 fps
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Scan order : Top Field First
Compression mode : Lossy
Bits/(Pixel*Frame) : 0.306
Stream size : 14.5 GiB (89%)
Language : English

Audio #1
ID : 2
Format : E-AC-3
Format/Info : Audio Coding 3
Codec ID : A_EAC3
Duration : 1h 48mn
Bit rate mode : Constant
Bit rate : 1 536 Kbps
Channel(s) : 6 channels
Channel positions : Front: L C R, Side: L R, LFE
Sampling rate : 48.0 KHz
Compression mode : Lossy
Video delay : -50ms
Stream size : 1.17 GiB (7%)
Title : 3/2+1
Language : English

Text #1
ID : 5
Format : VobSub
Codec ID : S_VOBSUB
Codec ID/Info : The same subtitle format used on DVDs
Language : English

Text #2
ID : 6
Format : VobSub
Codec ID : S_VOBSUB
Codec ID/Info : The same subtitle format used on DVDs
Language : French

Menu
00:00:00.000 : en:Most Wanted
00:05:43.950 : en:Showman of the Year
00:11:15.116 : en:Meet the Players
00:18:20.083 : en:What's the Plan?
00:25:49.000 : en:Under Negotiation
00:30:18.950 : en:Wrong Place, Wrong Time
00:35:38.000 : en:Checkmate
00:40:17.833 : en:Mama's Got Your Back
00:48:20.700 : en:Loyal and Devout
00:55:43.783 : en:Recovered
00:59:56.250 : en:Elevator Exchange
01:04:15.083 : en:The Last Chip
01:10:12.666 : en:Deal Revoked
01:14:48.866 : en:Bring It!
01:22:12.833 : en:Accounted For
01:24:49.533 : en:The Aftermath
01:28:11.333 : en:Beat Out
01:31:10.200 : en:Betrayed
01:39:20.616 : en:Unplugged
01:42:12.866 : en:End Titles

Makemkv does not change the video or audio streams. The problem is with Plex. Try with a different player like VLC or mplayer.

@alkie4life

Hi!

Channel(s) : 6 channels
Channel positions : Front: L C R, Side: L R, LFE

Your MediaInfo printout indicates a properly set 5.1 audio format.

Check for loose or altered connections...

Thanks. I figured this out. I was running Plex 8 and it had issues with the EAC3 track. Upgraded to 9 and all is well.