trouble ripping the movie Cruella to harddrive

[tfunk002]

when the movie is played in a dvd player it works fine
when I rip the movie with mkv the sound makes a buzz sound and the video jumps
I was wondering why
I hope maybe someone can help me
thanks
Terry

[dcoke22]

Does MakeMKV produce an error or any unusual messages during the rip?

[Woodstock]

And what software are you playing it with? Not all software supports all codecs that can be found on DVDs. Most modern programs do, but older ones can be hit-or-miss.