I'm getting the following error when saving to MKV: Fatal error occurred, program will now exit. I am using version 1.17.8 and I also tried older versions.
I don't see any messages in the log when this is triggered. The program successfully opens the disk and allows me to select the title I want. It then runs for about 2 min and this error pops up.
I exchanged the disk thinking maybe it was a disk issue but the new one does the same thing. If it matters it is 4k Black Panther.
Here is information on my drive:
Drive Information
OS device name: E:
Current profile: BD-ROM
Manufacturer: HL-DT-ST
Product: BD-RE BU40N
Revision: 1.03
Serial number: [redacted]
Firmware date: 2118-10-24 19:34
Bus encryption flags: 17
Highest AACS version: 77
LibreDrive Information
Status: Enabled
Drive platform: MT1959
Firmware type: Patched (microcode access re-enabled)
Firmware version: 1.03
DVD all regions: Yes
BD raw data read: Yes
BD raw metadata read: Yes
Unrestricted read speed: Yes
Disc Information
Label: BLACK_PANTHER
Timestamp: 2018-03-26 16:33:34
Protection: AACS2.0/C v61
Data capacity: 57.7 Gb
Disc type: BD-ROM UHD
Number of layers: 2
Bus encryption flags: 80
This is all I see in the debug log:
Debug log started at Mon Dec 16 01:11:30 2024 , written by MakeMKV v1.17.8 win(x64-release)
001005:0000 MakeMKV v1.17.8 win(x64-release) started
001004:0000 Debug logging enabled, log will be saved as file://C:/MakeMKV_log.txt
Using 262272KB for read cache.
Network access is ENABLED, CURL version 7.72.0/Schannel/1.41.0 (x86_64-pc-win32) , proxy server not set.
WinCdArb=v1.2.0_tiny win(x64-release)
DEBUG: Code 3 at E}P)4^&Zt'eI2]i`NTMR>^^t:29395310
SDF v098: HL-DT-ST_BD-RE_BU40N_1.03_211810241934_MOBM2QG1204
DEBUG: Code 3 at E}P)4^&Zt'eI2]i`NTMR>^^t:29395310
SDF v098: HL-DT-ST_BD-RE_BU40N_1.03_211810241934_MOBM2QG1204
Application exited at Mon Dec 16 01:12:41 2024
Fatal error occurred, program will now exit.
Re: Fatal error occurred, program will now exit.
Does your setup work with other UHDs? DVDs? Regular blu-rays?
Does MakeMKV get the fatal with just this particular disc or all discs?
Does MakeMKV get the fatal with just this particular disc or all discs?
Re: Fatal error occurred, program will now exit.
Yes, it works with all other disc's. Only this disc (both first and replacement copies). It is quite per-plexing.
Re: Fatal error occurred, program will now exit.
Forgot to mention that it works with another program so I confirmed the disc and drive are fine. Seems to be something in MakeMKV that is the issue.