How long to get key

The place to discuss Mac OS X version of MakeMKV
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Appfel
Posts: 4
Joined: Tue Sep 10, 2024 9:38 pm

How long to get key

Post by Appfel »

Hello!

I purchased a licence for MakeMKV, also to get rid of expiring Beta key ;-)
I have not received the key yet (in the email, it said, I would need to contact MakeMKV, which I did). So it seems to had issues or the process is not automatic. Do you know, how long it takes to receive the new key? As the Beta key is expired, I can also not jump back to Beta key while waiting.
mesniu
Posts: 1
Joined: Sun Nov 24, 2024 2:29 am

Re: How long to get key

Post by mesniu »

same. paid for it a few days ago. contacted support. still waiting here too.
dcoke22
Posts: 3850
Joined: Wed Jul 22, 2020 11:25 pm

Re: How long to get key

Post by dcoke22 »

It is my understanding that what should have happened is after PayPro Global accepted payment, they should have emailed you a key. It seems that PayPro Global has run out of a stock of keys to give to customers. They kept accepting payment and told people to contact MakeMKV for a key. Undoubtedly Mike, that author of MakeMKV, was not expecting this to be the case.

I have faith that Mike will fix the situation so that PayPro Global has a stock of keys again and those who have already paid get a working key for the software. Unfortunately I don't have any insight into when all this will get fixed.
Appfel
Posts: 4
Joined: Tue Sep 10, 2024 9:38 pm

Re: How long to get key

Post by Appfel »

dcoke22 wrote:
Mon Aug 04, 2025 1:18 pm
It seems that PayPro Global has run out of a stock of keys to give to customers. They kept accepting payment and told people to contact MakeMKV for a key.
Okay, so a mistake on PayPro side. Good to know, thanks a lot!
cydfsa
Posts: 4
Joined: Wed Mar 26, 2025 12:50 am

Re: How long to get key

Post by cydfsa »

And now the store.payproglobal.com link is non-operative. :(
Stainless
Posts: 1
Joined: Wed Aug 06, 2025 4:46 pm

Re: How long to get key

Post by Stainless »

Well... I can't reply toward the license situation as myself went to buy a license and the store was down... Concerning considering we upgraded our computer setup for this software.

Regardless, I would HIGHLY recommend that everyone downloads the latest version to save a copy, next change your system time back a year and then open up MakeMKV after updating your system time & date. This gets around the Licensing issues and allows the Beta License to continue... Not the best solution but a solution that we are grateful for!!

This advise is following the makers recommendation on this forum post: viewtopic.php?f=1&t=20579
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