How long to get key

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Appfel
Posts: 4
Joined: Tue Sep 10, 2024 9:38 pm

How long to get key

#1 Post by Appfel » Sun Aug 03, 2025 11:56 am

Hello!

I purchased a licence for MakeMKV, also to get rid of expiring Beta key ;-)
I have not received the key yet (in the email, it said, I would need to contact MakeMKV, which I did). So it seems to had issues or the process is not automatic. Do you know, how long it takes to receive the new key? As the Beta key is expired, I can also not jump back to Beta key while waiting.

mesniu
Posts: 1
Joined: Sun Nov 24, 2024 2:29 am

Re: How long to get key

#2 Post by mesniu » Sun Aug 03, 2025 6:37 pm

same. paid for it a few days ago. contacted support. still waiting here too.

dcoke22
Posts: 3844
Joined: Wed Jul 22, 2020 11:25 pm

Re: How long to get key

#3 Post by dcoke22 » Mon Aug 04, 2025 1:18 pm

It is my understanding that what should have happened is after PayPro Global accepted payment, they should have emailed you a key. It seems that PayPro Global has run out of a stock of keys to give to customers. They kept accepting payment and told people to contact MakeMKV for a key. Undoubtedly Mike, that author of MakeMKV, was not expecting this to be the case.

I have faith that Mike will fix the situation so that PayPro Global has a stock of keys again and those who have already paid get a working key for the software. Unfortunately I don't have any insight into when all this will get fixed.

Appfel
Posts: 4
Joined: Tue Sep 10, 2024 9:38 pm

Re: How long to get key

#4 Post by Appfel » Mon Aug 04, 2025 11:07 pm

dcoke22 wrote:
Mon Aug 04, 2025 1:18 pm
It seems that PayPro Global has run out of a stock of keys to give to customers. They kept accepting payment and told people to contact MakeMKV for a key.
Okay, so a mistake on PayPro side. Good to know, thanks a lot!

cydfsa
Posts: 4
Joined: Wed Mar 26, 2025 12:50 am

Re: How long to get key

#5 Post by cydfsa » Tue Aug 05, 2025 4:04 pm

And now the store.payproglobal.com link is non-operative. :(

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