The place to discuss Mac OS X version of MakeMKV
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Cuddy2977
- Posts: 43
- Joined: Tue Jun 09, 2015 5:42 pm
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by Cuddy2977 » Wed Apr 23, 2025 4:05 pm
Right …
I’m trying to rip a 4K version of The Terminator: on a 2024 Mac mini with a PIONEER BD-RW BDR-UD04 branded as a Verbatim 43888.

- Screenshot 2025-04-23 at 17.01.13.png (626.32 KiB) Viewed 78 times
The software tells me: “The volume key is unknown for this disc - video can't be decrypted”
Given the recent Fatal Crash situation … ?
I’m concerned … and wondering how on Earth I get around this … ?
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I should add that I’ve also tried ripping in my other optical drive: and washing the disc in soapy water.
With no luck.
Last edited by
Cuddy2977 on Wed Apr 23, 2025 5:52 pm, edited 1 time in total.
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Coopervid
- Posts: 2640
- Joined: Tue Feb 19, 2019 10:32 pm
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by Coopervid » Wed Apr 23, 2025 4:38 pm
I guess you haven't allowed internet access. UHDs need it.
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Cuddy2977
- Posts: 43
- Joined: Tue Jun 09, 2015 5:42 pm
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by Cuddy2977 » Wed Apr 23, 2025 5:49 pm
Coopervid wrote: ↑Wed Apr 23, 2025 4:38 pm
I guess you haven't allowed internet access. UHDs need it.
Right … my system’s online …
How do I make sure the software can access what it needs?
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Coopervid
- Posts: 2640
- Joined: Tue Feb 19, 2019 10:32 pm
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by Coopervid » Wed Apr 23, 2025 5:56 pm
Cuddy2977 wrote: ↑Wed Apr 23, 2025 5:49 pm
Coopervid wrote: ↑Wed Apr 23, 2025 4:38 pm
I guess you haven't allowed internet access. UHDs need it.
Right … my system’s online …
How do I make sure the software can access what it needs?
View Preferences General. Check "Enable Internet Access".
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Cuddy2977
- Posts: 43
- Joined: Tue Jun 09, 2015 5:42 pm
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by Cuddy2977 » Wed Apr 23, 2025 6:58 pm
Coopervid wrote: ↑Wed Apr 23, 2025 5:56 pm
Cuddy2977 wrote: ↑Wed Apr 23, 2025 5:49 pm
Coopervid wrote: ↑Wed Apr 23, 2025 4:38 pm
I guess you haven't allowed internet access. UHDs need it.
Right … my system’s online …
How do I make sure the software can access what it needs?
View Preferences General. Check "Enable Internet Access".
It already is, Cooper …

- Screenshot 2025-04-23 at 19.57.44.png (379.58 KiB) Viewed 35 times
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Coopervid
- Posts: 2640
- Joined: Tue Feb 19, 2019 10:32 pm
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by Coopervid » Wed Apr 23, 2025 7:05 pm
Cuddy2977 wrote: ↑Wed Apr 23, 2025 6:58 pm
Coopervid wrote: ↑Wed Apr 23, 2025 5:56 pm
Cuddy2977 wrote: ↑Wed Apr 23, 2025 5:49 pm
Right … my system’s online …
How do I make sure the software can access what it needs?
View Preferences General. Check "Enable Internet Access".
It already is, Cooper …
Screenshot 2025-04-23 at 19.57.44.png
Then it's blocked by your firewall / antivirus I suppose.
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Cuddy2977
- Posts: 43
- Joined: Tue Jun 09, 2015 5:42 pm
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by Cuddy2977 » Wed Apr 23, 2025 7:32 pm
dcoke22 wrote: ↑Wed Apr 23, 2025 6:14 pm
Read the Hashed Keys section of the
UHD FAQ.
Cheers, DCoke: I’ve got those sent off.
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Cuddy2977
- Posts: 43
- Joined: Tue Jun 09, 2015 5:42 pm
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by Cuddy2977 » Wed Apr 23, 2025 7:33 pm
Coopervid wrote: ↑Wed Apr 23, 2025 7:05 pm
Cuddy2977 wrote: ↑Wed Apr 23, 2025 6:58 pm
Coopervid wrote: ↑Wed Apr 23, 2025 5:56 pm
View Preferences General. Check "Enable Internet Access".
It already is, Cooper …
Screenshot 2025-04-23 at 19.57.44.png
Then it's blocked by your firewall / antivirus I suppose.
There’s possibly a lot I could say, there …
But it’s not an issue, as far as I can tell