Registered version 1.7.1 on MacOS, cannot enable decryption for Handbrake on MacOS

The place to discuss Mac OS X version of MakeMKV
cappy2112
Posts: 43
Joined: Sun Feb 14, 2021 4:16 am

Re: Registered version 1.7.1 on MacOS, cannot enable decryption for Handbrake on MacOS

Post by cappy2112 »

dcoke22 wrote:
Fri Sep 02, 2022 10:33 pm
What do you mean, precisely, by image files? An ISO? Any idea how they were created?
For example, I can open the dvd/BR image directories with MakeMKV, Handbrake, and VLC.
I'm able to watch the movies with VLC, although the BR movies take a long time before VLC starts to play them.
dcoke22
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Joined: Wed Jul 22, 2020 11:25 pm

Re: Registered version 1.7.1 on MacOS, cannot enable decryption for Handbrake on MacOS

Post by dcoke22 »

I assume you can open an image directory in MakeMKV and then make an .mkv file out it? What happens if you try to compress that .mkv file with Handbrake?
cappy2112
Posts: 43
Joined: Sun Feb 14, 2021 4:16 am

Re: Registered version 1.7.1 on MacOS, cannot enable decryption for Handbrake on MacOS

Post by cappy2112 »

dcoke22 wrote:
Sat Sep 03, 2022 6:12 pm
I assume you can open an image directory in MakeMKV and then make an .mkv file out it? What happens if you try to compress that .mkv file with Handbrake?
Yes, makemkv can open the directories that cause HB to crash. Whenever I open anything in HB, it crashes now- even mkv files.
dcoke22
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Joined: Wed Jul 22, 2020 11:25 pm

Re: Registered version 1.7.1 on MacOS, cannot enable decryption for Handbrake on MacOS

Post by dcoke22 »

Handbrake crashing when you try to do anything isn't good. When you uninstalled Handbrake, in addition to dragging the Handbrake app to the trash, did you also delete the Handbrake folders in your user Library?

https://handbrake.fr/docs/en/1.5.0/help ... ssues.html
Delete your HandBrake configuration data and presets (replace Username with your user name)
/Users/Username/Library/Containers/fr.handbrake.HandBrake/Data/Library/Application Support/HandBrake/
/Users/Username/Library/Application Support/HandBrake
cappy2112
Posts: 43
Joined: Sun Feb 14, 2021 4:16 am

Re: Registered version 1.7.1 on MacOS, cannot enable decryption for Handbrake on MacOS

Post by cappy2112 »

No, because I didn’t know where they were. I was under the impression that dragging the app to the trash can would also take its library files too. That is supposed to be one of the better features of MacOS. I will try this when I get home though.
Thanks
Last edited by cappy2112 on Mon Sep 05, 2022 5:24 pm, edited 1 time in total.
dcoke22
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Joined: Wed Jul 22, 2020 11:25 pm

Re: Registered version 1.7.1 on MacOS, cannot enable decryption for Handbrake on MacOS

Post by dcoke22 »

Dragging the app to the trash won't get rid of the stuff in Library. In theory, this is a feature. The stuff in Library should just be config stuff that shouldn't matter. But, it could be corrupted in a way that crashes Handbrake. Normally it means you can plop a new version of an app on top of the old one in the Applications folder and the new version 'remembers' all your settings and stuff because they're stored in config files in Library.
cappy2112
Posts: 43
Joined: Sun Feb 14, 2021 4:16 am

Re: Registered version 1.7.1 on MacOS, cannot enable decryption for Handbrake on MacOS

Post by cappy2112 »

dcoke22 wrote:
Sun Sep 04, 2022 2:46 pm
Handbrake crashing when you try to do anything isn't good. When you uninstalled Handbrake, in addition to dragging the Handbrake app to the trash, did you also delete the Handbrake folders in your user Library?

https://handbrake.fr/docs/en/1.5.0/help ... ssues.html
Delete your HandBrake configuration data and presets (replace Username with your user name)
/Users/Username/Library/Containers/fr.handbrake.HandBrake/Data/Library/Application Support/HandBrake/
/Users/Username/Library/Application Support/HandBrake
Did you mean this directory by any chance?
This is under /Users/MyUserName/Library/Containers
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dcoke22
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Joined: Wed Jul 22, 2020 11:25 pm

Re: Registered version 1.7.1 on MacOS, cannot enable decryption for Handbrake on MacOS

Post by dcoke22 »

Yes. All that stuff. If you trash the app and the stuff in Library, then probably reboot (just to be safe), then install Handbrake again, I'm guessing it'll work. Anything that's in Library, Handbrake will generate again after you install and launch it. Any settings changes you've made will be lost.
cappy2112
Posts: 43
Joined: Sun Feb 14, 2021 4:16 am

Re: Registered version 1.7.1 on MacOS, cannot enable decryption for Handbrake on MacOS

Post by cappy2112 »

dcoke22 wrote:
Mon Sep 05, 2022 6:28 pm
Yes. All that stuff. If you trash the app and the stuff in Library, then probably reboot (just to be safe), then install Handbrake again, I'm guessing it'll work. Anything that's in Library, Handbrake will generate again after you install and launch it. Any settings changes you've made will be lost.
I've removed HB again, deleted the libs, I've even deleted MakeMKV< because I know they somehow communicate with each other, based on the dialog that I've posted initially, rebooted, reinstalled HB. The problem persists. I'll try one of the daily builds now
cappy2112
Posts: 43
Joined: Sun Feb 14, 2021 4:16 am

Re: Registered version 1.7.1 on MacOS, cannot enable decryption for Handbrake on MacOS

Post by cappy2112 »

cappy2112 wrote:
Tue Sep 06, 2022 5:49 pm
dcoke22 wrote:
Mon Sep 05, 2022 6:28 pm
Yes. All that stuff. If you trash the app and the stuff in Library, then probably reboot (just to be safe), then install Handbrake again, I'm guessing it'll work. Anything that's in Library, Handbrake will generate again after you install and launch it. Any settings changes you've made will be lost.
I've removed HB again, deleted the libs, I've even deleted MakeMKV< because I know they somehow communicate with each other, based on the dialog that I've posted initially, rebooted, reinstalled HB. The problem persists. I'll try one of the daily builds now
I've tried the nightly build -HandBrake-20220829051444-30533ff0b-master
no difference. I really wish there were a way to get the activity logs for this crash.

Are there any developers reading this thread?
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