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v1.6.3 fails to open disc

Posted: Sat Dec 25, 2010 10:17 pm
by CybrFyre
The disc is the US version of Superman/Batman Apococylpese (ok, can't spell).

v.1.6.2 and v.1.6.3 on 64-bit Fedora 13.

fails to open this disc is one of three ways every time I retry...

1. on decrypting the MKB_RO, just hangs at 100% cpu... v1.6.2 I had to kill -9 the makemkvcon and makemkv gui processes from a terminal.

2. Repeatedly prints out the error: Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..05CEF180FE1F398345CF81BF7FD7A3F2C81 to device 'SG:dev_11:0'

3. after spinning for a moment at various spots, just prints ou "Failed to open disc"

thanks.

Re: v1.6.3 fails to open disc

Posted: Sat Dec 25, 2010 10:19 pm
by CybrFyre
CybrFyre wrote:The disc is the US version of Superman/Batman Apococylpese (ok, can't spell).

v.1.6.2 and v.1.6.3 on 64-bit Fedora 13.

fails to open this disc is one of three ways every time I retry...

1. on decrypting the MKB_RO, just hangs at 100% cpu... v1.6.2 I had to kill -9 the makemkvcon and makemkv gui processes from a terminal.

2. Repeatedly prints out the error: Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..05CEF180FE1F398345CF81BF7FD7A3F2C81 to device 'SG:dev_11:0'

3. after spinning for a moment at various spots, just prints ou "Failed to open disc"

thanks.
New failure mode upon retrying...

Can't read AACS VID from disc - most likely current AACS host certificate is revoked by your drive
The volume key is unknown for this disc - video can't be decrypted
Failed to open disc
Using direct disc access mode
The volume key is unknown for this disc - video can't be decrypted
Failed to open disc
Using direct disc access mode
This disc uses newer version of AACS protection. Please let us know about it by visiting http://www.makemkv.com/a/?JycnJyeanPlN+L...
The volume key is unknown for this disc - video can't be decrypted
Failed to open disc


disc IDs as AACS v17

no disk read errors anywhere in dmesg, so don't think the disc is bad.

Re: v1.6.3 fails to open disc

Posted: Mon Dec 27, 2010 8:47 am
by mike admin
This error is known to happen very rarely, on 64-bit fedora. The cause is unknown. Please see PM for details.