1.17.8 hangs when trying to read from brand new Asus SDW-06D2X

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whitenoise
Posts: 1
Joined: Sat Dec 19, 2020 1:13 am

1.17.8 hangs when trying to read from brand new Asus SDW-06D2X

Post by whitenoise » Thu Nov 07, 2024 6:02 pm

Hi there MakeMKV community!

Longtime user of the Windows version, switched to Linux out of MS frustration a few weeks back (been using Linux for years); bought a replacement Asus drive, brand new, connected it, built MakeMKV from source, inserted a blu-ray, started MakeMKV and it... hung at "Scanning for CD-Rom drives".

(This is on a registered, paid copy of MakeMKV, same key as I've been using on Windows for a few years).

Ejected the disk, cleared all makemkvcon processes, relaunched MakeMKV, it started fine, detected the drive, found all of its specs, all good.

Put a disc back in, restarted MakeMKV -- same hang.
Tried with Makemkvcon -- hangs at first line.

Disc itself opens up fine and can be navigated easily within file manager and command prompt (so Linux sees the /dev/sr0 device just fines and grants my user access to it just fine). Used the CD-Rom functionality of the drive to copy over 300+megs of data in the same session, so drive is just fine.

Which leaves me at : MakeMKV hangs with a blu-ray disc inserted in the drive, never terminating, leaving a hanging makemkvcon process behind.

I guess my first step would be debug logging on, or is there something else I can try to unblock it?

LordKaladar
Posts: 3
Joined: Sun Apr 14, 2024 12:20 am

Re: 1.17.8 hangs when trying to read from brand new Asus SDW-06D2X

Post by LordKaladar » Sat Nov 09, 2024 9:51 pm

Having a very similar issue, but with a PIONEER BDR-XD08U under Kubuntu.

Very hopeful someone has info for you (and potentially me).

I am able to close MakeMKV. I don't see the processes staying behind. I basically just get "Disc is being Loaded" indefinitely.

gpshumway
Posts: 2
Joined: Fri Nov 08, 2024 9:39 pm

Re: 1.17.8 hangs when trying to read from brand new Asus SDW-06D2X

Post by gpshumway » Wed Nov 13, 2024 2:21 am

I'm having this issue as well. Though I've seen a few different manifestations of issue while trying to get MakeMKV working on my new Linux box. My first issue (on Fedora 41) was that MakeMKV wouldn't proceed beyond downloading SDF:
viewtopic.php?f=3&t=35703

Now I've got it installed in a Debian 12 install and initially it would launch with almost every button grayed out, including the "Register" button.

I got MakeMKV to un-gray the buttons, accept my registration code and start reading the drive, but then it hangs. Exhibiting exactly the behavior detailed by the OP.

My system is:
Debian 12
LG HL-DT-ST BD-RE WH16NS40 (1.04) Blu-Ray drive
AMD Ryzen 8600G in an MSI B650 motherboard

The MakeMKV debug file shows:

Code: Select all

Debug log started at Wed Nov 13 02:00:33 2024 , written by MakeMKV v1.17.8 linux(x64-release)
001005:0000 MakeMKV v1.17.8 linux(x64-release) started
001004:0000 Debug logging enabled, log will be saved as file:///home/mcfly/MakeMKV_log.txt
Using 262272KB for read cache.
Network access is ENABLED, CURL version 7.88.1/OpenSSL/3.0.15/1.52.0 (x86_64-pc-linux-gnu) , proxy server not set.
001003:0020 DEBUG: Code 0 at }jexA76La`JjTu9fehtZ;%:29393631
No  SDF v098: HL-DT-ST_BD-RE__WH16NS40_1.04_211901041348_KLZJASJ4347
SDF auto v098: HL-DT-ST_BD-RE__WH16NS40_1.04_211901041348_KLZJASJ4347
Thanks for any help!

Djoss
Posts: 9
Joined: Tue Jun 13, 2017 2:56 pm

Re: 1.17.8 hangs when trying to read from brand new Asus SDW-06D2X

Post by Djoss » Thu Nov 14, 2024 2:02 am

I'm also seeing this problem.
Just listing the drives via makemkvcon is enough to make it hang:

Code: Select all

makemkvcon -r --cache=1 info disc:9999

fosskers
Posts: 1
Joined: Sat Nov 16, 2024 11:31 pm

Re: 1.17.8 hangs when trying to read from brand new Asus SDW-06D2X

Post by fosskers » Sat Nov 16, 2024 11:34 pm

Hey folks, I'm having the same issue, and it seems like a lot of people are. This post seems to have the most information: viewtopic.php?f=3&t=35703

In particular, `makemkvcon` is being started up with the `guiserver` command, even when ran from the console, and this process hangs at 100%. Note that this affects any other command that tries to call to `makemkvcon`, like `bd_info` or VLC.

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