"No disc inserted" error

[sauron11]

Attempting to rip a newly purchased Blu-ray, I now get a "no disk inserted" error from MakeMKV. It can still see other discs fine, but not this one. On insertion, the drive spins up and it thinks about things for a while, but it then can't see the disk. I enabled debug logging, and got this:-

Debug log started at Sun Apr 6 11:31:37 2014 , written by MakeMKV v1.8.9 linux(x64-release)
Using 524544KB for read cache.
001005:0000 MakeMKV v1.8.9 linux(x64-release) started
001004:0000 Debug logging enabled, log will be saved as /home/user/MakeMKV_log.txt
001003:0020 DEBUG: Code 2 at |4'iWDqeg*[:_#V$I4|GfLN:213129984

Any ideas/help appreciated.

[mike admin]

Please post the result of following commands once the disc is inserted.

Code: Select all

cat /proc/sys/dev/cdrom/info
cat /proc/mounts

[sauron11]

Output below. I also note that it takes a *long* time before it comes up with the "no disc inserted" message - it sits and spins for some time.

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rootfs / rootfs rw 0 0
sysfs /sys sysfs rw,nosuid,nodev,noexec,relatime 0 0
proc /proc proc rw,nosuid,nodev,noexec,relatime 0 0
udev /dev devtmpfs rw,relatime,size=10240k,nr_inodes=4112252,mode=755 0 0
devpts /dev/pts devpts rw,nosuid,noexec,relatime,gid=5,mode=620,ptmxmode=000 0 0
tmpfs /run tmpfs rw,nosuid,noexec,relatime,size=3291628k,mode=755 0 0
/dev/disk/by-uuid/1bd40d02-f75a-4efd-91c3-cdbb7ebb8ece / xfs rw,relatime,attr2,inode64,noquota 0 0
tmpfs /run/lock tmpfs rw,nosuid,nodev,noexec,relatime,size=5120k 0 0
pstore /sys/fs/pstore pstore rw,relatime 0 0
tmpfs /run/shm tmpfs rw,nosuid,nodev,noexec,relatime,size=12402640k 0 0
fusectl /sys/fs/fuse/connections fusectl rw,relatime 0 0
/dev/sda1 /boot ext3 rw,relatime,data=ordered 0 0
/dev/md0 /home xfs rw,relatime,attr2,inode64,noquota 0 0
rpc_pipefs /run/rpc_pipefs rpc_pipefs rw,relatime 0 0
binfmt_misc /proc/sys/fs/binfmt_misc binfmt_misc rw,nosuid,nodev,noexec,relatime 0 0

Code: Select all

CD-ROM information, Id: cdrom.c 3.20 2003/12/17

drive name:		sr0
drive speed:		24
drive # of slots:	1
Can close tray:		1
Can open tray:		1
Can lock tray:		1
Can change speed:	1
Can select disk:	0
Can read multisession:	1
Can read MCN:		1
Reports media changed:	1
Can play audio:		1
Can write CD-R:		0
Can write CD-RW:	0
Can read DVD:		1
Can write DVD-R:	0
Can write DVD-RAM:	0
Can read MRW:		1
Can write MRW:		1
Can write RAM:		1