Help troubleshooting error Failed to open disc

[mahelious]

Headless machine running makemkvcon running into error "Failed to open disc" on new DVD set.

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$ makemkvcon -r info --debug disc:9999
MSG:1005,0,1,"MakeMKV v1.16.0 linux(x64-release) started","%1 started","MakeMKV v1.16.0 linux(x64-release)"
MSG:1004,131072,1,"Debug logging enabled, log will be saved as file:///home/matthew/MakeMKV_log.txt","Debug logging enabled, log will be saved as %1","file:///home/matthew/MakeMKV_log.txt"
MSG:1003,32,3,"DEBUG: Code 0 at >&Ji'GSSl}ER-e8ZU&>u*q:29393631","DEBUG: Code %1 at %2:%3","0",">&Ji'GSSl}ER-e8ZU&>u*q","29393631"
DRV:0,2,999,1,"BD-RE HL-DT-ST BD-RE  WH14NS40 1.03","FRASIER_SEASON4_D1_US","/dev/sr0"
DRV:1,256,999,0,"","",""
DRV:2,256,999,0,"","",""
DRV:3,256,999,0,"","",""
DRV:4,256,999,0,"","",""
DRV:5,256,999,0,"","",""
DRV:6,256,999,0,"","",""
DRV:7,256,999,0,"","",""
DRV:8,256,999,0,"","",""
DRV:9,256,999,0,"","",""
DRV:10,256,999,0,"","",""
DRV:11,256,999,0,"","",""
DRV:12,256,999,0,"","",""
DRV:13,256,999,0,"","",""
DRV:14,256,999,0,"","",""
DRV:15,256,999,0,"","",""
MSG:1003,32,3,"DEBUG: Code 1 at qhGEuXqBJ9(cIm/IL]tR1:213132882","DEBUG: Code %1 at %2:%3","1","qhGEuXqBJ9(cIm/IL]tR1","213132882"
MSG:5010,0,0,"Failed to open disc","Failed to open disc"
TCOUNT:0

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$ cat MakeMKV_log.txt 
Debug log started at Sun Feb 28 23:42:47 2021 , written by MakeMKV v1.16.0 linux(x64-release)
001005:0000 MakeMKV v1.16.0 linux(x64-release) started
001004:0000 Debug logging enabled, log will be saved as file:///home/matthew/MakeMKV_log.txt
Using 262272KB for read cache.
Network access is ENABLED, CURL version 7.58.0/OpenSSL/1.1.1 (x86_64-pc-linux-gnu) , proxy server not set.
001003:0020 DEBUG: Code 0 at >&Ji'GSSl}ER-e8ZU&>u*q:29393631
SDF  v07e: HL-DT-ST_BD-RE__WH14NS40_1.03_211711211658_K9AI1V90348
DEBUG: Code 2317353400 at 1R/?^f_ts{+AJ\*Wr:213132974
DEBUG: Code 0 at 1R/?^f_ts{+AJ\*Wr:121264786
DEBUG: Code 2317353400 at 1R/?^f_ts{+AJ\*Wr:213132974
DEBUG: Code 1 at 1R/?^f_ts{+AJ\*Wr:121264786
DEBUG: Code 2317353400 at 1R/?^f_ts{+AJ\*Wr:213132974
DEBUG: Code 2 at 1R/?^f_ts{+AJ\*Wr:121264786
DEBUG: Code 2317353400 at 1R/?^f_ts{+AJ\*Wr:213132974
DEBUG: Code 3 at 1R/?^f_ts{+AJ\*Wr:121264786
DEBUG: Code 2317353400 at 1R/?^f_ts{+AJ\*Wr:213132974
DEBUG: Code 4 at 1R/?^f_ts{+AJ\*Wr:121264786
DEBUG: Code 2317353400 at 1R/?^f_ts{+AJ\*Wr:213132974
DEBUG: Code 5 at 1R/?^f_ts{+AJ\*Wr:121264786
DEBUG: Code 2317353400 at 1R/?^f_ts{+AJ\*Wr:121264648
DEBUG: Code 0 at ^/ylY.7@i7+_Sp|S:121269823
SDF  v07e: HL-DT-ST_BD-RE__WH14NS40_1.03_211711211658_K9AI1V90348
001003:0020 DEBUG: Code 1 at qhGEuXqBJ9(cIm/IL]tR1:213132882
005010:0000 Failed to open disc
Application exited at Sun Feb 28 23:42:51 2021

Apparently this is not a disc issue, on my neighbor's desktop MakeMKV is able to read successfully:

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MakeMKV v1.16.0 linux(x64-release) started
Using direct disc access mode
Title #1 was added (4 cell(s), 0:22:42)
Title #2 was added (4 cell(s), 0:22:42)
Title #3 was added (4 cell(s), 0:22:04)
Title #4 was added (4 cell(s), 0:22:40)
Title #5 was added (4 cell(s), 0:22:42)
Title #6 was added (4 cell(s), 0:22:46)
Title #7 was added (24 cell(s), 2:15:36)
Title #8 has length of 24 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #9 has length of 5 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #11 was added (3 cell(s), 0:03:19)
Title #12 was added (3 cell(s), 0:03:19)
Title 2 in VTS 5 is equal to title 1 and was skipped
Operation successfully completed

My personal computer is ripping other discs correctly, only seems to be running into issues on this set of discs. Any idea/advice to try troubleshooting?

[Zorbik]

I'm getting the same thing on linux with a WH16NS60. Some DVDs rip perfectly, others for some reason fail to open. This is using the GUI version, instead of makemkvcon. Interesting to see that we're getting the same sequence of errors.

Log:

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Debug log started at Wed Mar 10 04:50:58 2021 , written by MakeMKV v1.16.1 linux(x64-release)
001005:0000 MakeMKV v1.16.1 linux(x64-release) started
001004:0000 Debug logging enabled, log will be saved as file:///home/zorbik/MakeMKV_log.txt
Using 262272KB for read cache.
Network access is ENABLED, CURL version 7.75.0/OpenSSL/1.1.1j/1.41.0 (x86_64-pc-linux-gnu) , proxy server not set.
001003:0020 DEBUG: Code 0 at |wQl]Bv|7rV)d,Qbm%.(iJ:29393631
SDF  v07e: HL-DT-ST_BD-RE__WH16NS60_1.03_212005081010_KLKKBPB0605
SDF  v07e: HL-DT-ST_BD-RE__WH16NS60_1.03_212005081010_KLKKBPB0605
DEBUG: Code 2317353400 at k`"+Ly8[7@+8Ptmm::213132974
DEBUG: Code 0 at k`"+Ly8[7@+8Ptmm::121264786
DEBUG: Code 2317353400 at k`"+Ly8[7@+8Ptmm::213132974
DEBUG: Code 1 at k`"+Ly8[7@+8Ptmm::121264786
DEBUG: Code 2317353400 at k`"+Ly8[7@+8Ptmm::213132974
DEBUG: Code 2 at k`"+Ly8[7@+8Ptmm::121264786
DEBUG: Code 2317353400 at k`"+Ly8[7@+8Ptmm::213132974
DEBUG: Code 3 at k`"+Ly8[7@+8Ptmm::121264786
DEBUG: Code 2317353400 at k`"+Ly8[7@+8Ptmm::213132974
DEBUG: Code 4 at k`"+Ly8[7@+8Ptmm::121264786
DEBUG: Code 2317353400 at k`"+Ly8[7@+8Ptmm::213132974
DEBUG: Code 5 at k`"+Ly8[7@+8Ptmm::121264786
DEBUG: Code 2317353400 at k`"+Ly8[7@+8Ptmm::121264648
DEBUG: Code 0 at gVz:}~Yb`U`)L@)$:121269823
SDF  v07e: HL-DT-ST_BD-RE__WH16NS60_1.03_212005081010_KLKKBPB0605
005010:0000 Failed to open disc