Makemkv fails code 253

[johnmartin4]

Using MakeMKV on Linux Ubuntu 24.04.2 LTS; Docker 28.3.3; automatic ripping machine 2.17.5.
ARM worked for 130 DVD/Bluray then started failing with code 253.

[08-20-2025 15:10:23] INFO ARM: Processing files to: /home/arm/media/transcode/movies/The-Shop-Around-the-Corner (1940)_175570256022
[08-20-2025 15:10:23] INFO ARM: ************* Ripping disc with MakeMKV *************
[08-20-2025 15:10:23] INFO ARM: Updating MakeMKV key...
[08-20-2025 15:10:23] INFO ARM: Starting MakeMKV rip. Method is mkv
[08-20-2025 15:10:24] ERROR ARM: Call to MakeMKV failed with code: 253
[08-20-2025 15:10:24] INFO ARM: MakeMKV info exits.
[08-20-2025 15:10:24] ERROR ARM: MakeMKV did not complete successfully. Exiting ARM! Error: Call to MakeMKV failed with code: 253
[08-20-2025 15:10:24] ERROR ARM:

[flojo]

Apparently your container doesn't have makemkvcon so this can't be a makemkv problem, it's a container problem. As far as I know there is no official MakeMKV Docker image so you need to ask the container maintainer.

[johnmartin4]

So, I started over. I deleted A.R.M. container and image. Then reinstalled A.R.M. from repository.
I am now running A.R.M version 2.18.3. Now, I get a different error. MakeMKV says it had an error updating the key. See log below.

I guess I'll just give up until someone tells me they have MakeMKV fixed.
Not sure what else to try.

Log file follows.

Code: Select all

[08-28-2025 20:41:00] INFO ARM: ARM version: 2.18.3
[08-28-2025 20:41:00] INFO ARM: Python version: 3.10.12 (main, May 27 2025, 17:12:29) [GCC 11.4.0]
[08-28-2025 20:41:00] INFO ARM: User is: arm
[08-28-2025 20:41:00] INFO ARM: Alembic head is: a79af75f4b31
[08-28-2025 20:41:00] INFO ARM: Database version is: a79af75f4b31
[08-28-2025 20:41:00] INFO ARM: ************* Starting ARM processing at 2025-08-28 20:41:00.591024 *************
[08-28-2025 20:41:01] INFO ARM: Creating new job for drive.
[08-28-2025 20:41:01] INFO ARM: Looking for log files older than 1 days old.
[08-28-2025 20:41:01] INFO ARM: Checking path /home/arm/logs/ for old log files...
[08-28-2025 20:41:01] INFO ARM: Deleting log file: THE_SHOP_AROUND_THE_CORNER_175570256022.log
[08-28-2025 20:41:01] INFO ARM: Deleting log file: THE_SHOP_AROUND_THE_CORNER.log
[08-28-2025 20:41:01] INFO ARM: Checking path /home/arm/logs/progress for old log files...
[08-28-2025 20:41:01] INFO ARM: Job: The_Martian
[08-28-2025 20:41:01] INFO ARM: Job #135 with PID 402 is currently running.
[08-28-2025 20:41:01] INFO ARM: Starting Disc identification
[08-28-2025 20:41:01] INFO ARM: Mounting disc to: /mnt/dev/sr1
[08-28-2025 20:41:01] INFO ARM: Mounting disc was successful
[08-28-2025 20:41:08] INFO ARM: Disc identified as video
[08-28-2025 20:41:09] INFO ARM: Disc title Post ident -  title:The-Martian year:2015 video_type:movie disctype: bluray
[08-28-2025 20:41:09] INFO ARM: We have no previous rips/jobs matching this label
[08-28-2025 20:41:09] INFO ARM: Waiting 60 seconds for manual override.
[08-28-2025 20:41:29] INFO ARM: Manual override found.  Overriding auto identification values.
[08-28-2025 20:41:29] INFO ARM: ******************* Logging ARM variables *******************
[08-28-2025 20:41:29] INFO ARM: devpath: /dev/sr1
[08-28-2025 20:41:29] INFO ARM: mountpoint: /mnt/dev/sr1
[08-28-2025 20:41:29] INFO ARM: title: The Martian
[08-28-2025 20:41:29] INFO ARM: year: 2015
[08-28-2025 20:41:29] INFO ARM: video_type: movie
[08-28-2025 20:41:29] INFO ARM: hasnicetitle: True
[08-28-2025 20:41:29] INFO ARM: label: The_Martian
[08-28-2025 20:41:29] INFO ARM: disctype: bluray
[08-28-2025 20:41:29] INFO ARM: manual_start: False
[08-28-2025 20:41:29] INFO ARM: ******************* End of ARM variables *******************
[08-28-2025 20:41:29] INFO ARM: ******************* Logging config parameters *******************
[08-28-2025 20:41:29] INFO ARM: skip_transcode: False
[08-28-2025 20:41:29] INFO ARM: mainfeature: True
[08-28-2025 20:41:29] INFO ARM: minlength: 600
[08-28-2025 20:41:29] INFO ARM: maxlength: 99999
[08-28-2025 20:41:29] INFO ARM: videotype: auto
[08-28-2025 20:41:29] INFO ARM: manual_wait: True
[08-28-2025 20:41:29] INFO ARM: manual_wait_time: 60
[08-28-2025 20:41:29] INFO ARM: ripmethod: mkv
[08-28-2025 20:41:29] INFO ARM: mkv_args: 
[08-28-2025 20:41:29] INFO ARM: delrawfiles: True
[08-28-2025 20:41:29] INFO ARM: hb_preset_dvd: HQ 720p30 Surround
[08-28-2025 20:41:29] INFO ARM: hb_preset_bd: HQ 1080p30 Surround
[08-28-2025 20:41:29] INFO ARM: hb_args_dvd: --subtitle scan -F
[08-28-2025 20:41:29] INFO ARM: hb_args_bd: --subtitle scan -F --subtitle-burned --audio-lang-list eng --all-audio
[08-28-2025 20:41:29] INFO ARM: raw_path: /home/arm/media/raw/
[08-28-2025 20:41:29] INFO ARM: transcode_path: /home/arm/media/transcode/
[08-28-2025 20:41:29] INFO ARM: completed_path: /home/arm/media/completed/
[08-28-2025 20:41:29] INFO ARM: extras_sub: extras
[08-28-2025 20:41:29] INFO ARM: emby_refresh: False
[08-28-2025 20:41:29] INFO ARM: emby_server: 
[08-28-2025 20:41:29] INFO ARM: emby_port: 8096
[08-28-2025 20:41:29] INFO ARM: notify_rip: True
[08-28-2025 20:41:29] INFO ARM: notify_transcode: True
[08-28-2025 20:41:29] INFO ARM: max_concurrent_transcodes: 0
[08-28-2025 20:41:29] INFO ARM: max_concurrent_makemkvinfo: 0
[08-28-2025 20:41:29] INFO ARM: ******************* End of config parameters *******************
[08-28-2025 20:41:29] INFO ARM: Checking for fstab entry.
[08-28-2025 20:41:29] INFO ARM: fstab entry is: /dev/sr1  /mnt/dev/sr1  udf,iso9660  users,noauto,exec,utf8,ro  0  0
[08-28-2025 20:41:29] INFO ARM: Final Output directory "/home/arm/media/transcode/movies/The Martian (2015)"
[08-28-2025 20:41:29] INFO ARM: Final Output directory "/home/arm/media/completed/movies/The Martian (2015)"
[08-28-2025 20:41:29] INFO ARM: Processing files to: /home/arm/media/transcode/movies/The Martian (2015)
[b][08-28-2025 20:41:29] INFO ARM: ************* Ripping disc with MakeMKV *************
[08-28-2025 20:41:30] INFO ARM: Updating MakeMKV key...
[08-28-2025 20:41:30] ERROR ARM: Error updating MakeMKV key, return code: 50 INVALID_MAKEMKV_SERIAL
[08-28-2025 20:41:30] ERROR ARM: MakeMKV did not complete successfully.  Exiting ARM! Error: Error updating MakeMKV key, return code: 50 INVALID_MAKEMKV_SERIAL
[08-28-2025 20:41:30] ERROR ARM: [/b]
Traceback (most recent call last):
  File "/opt/arm/arm/ripper/makemkv.py", line 876, in prep_mkv
    proc = subprocess.run(cmd, capture_output=True, check=True)
  File "/usr/lib/python3.10/subprocess.py", line 526, in run
    raise CalledProcessError(retcode, process.args,
subprocess.CalledProcessError: Command '['/bin/bash', '/opt/arm/scripts/update_key.sh', '    XXXX']' returned non-zero exit status 50.

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/opt/arm/arm/ripper/arm_ripper.py", line 56, in rip_visual_media
    makemkv_out_path = makemkv.makemkv(job)
  File "/opt/arm/arm/ripper/makemkv.py", line 722, in makemkv
    prep_mkv()
  File "/opt/arm/arm/ripper/makemkv.py", line 880, in prep_mkv
    raise UpdateKeyRunTimeError(err.returncode, cmd, output=err.stdout.decode("utf-8"))
arm.ripper.makemkv.UpdateKeyRunTimeError: Error updating MakeMKV key, return code: 50 INVALID_MAKEMKV_SERIAL

The above exception was the direct cause of the following exception:

Traceback (most recent call last):

Code: Select all

  File "/opt/arm/arm/ripper/main.py", line 225, in <module>
    main(log_file, job, args.protection)
  File "/opt/arm/arm/ripper/main.py", line 111, in main
    arm_ripper.rip_visual_media(have_dupes, job, logfile, protection)
  File "/opt/arm/arm/ripper/arm_ripper.py", line 60, in rip_visual_media
    raise ValueError from mkv_error
ValueError
[08-28-2025 20:41:30] ERROR ARM: A fatal error has occurred and ARM is exiting.  See traceback below for details.
[08-28-2025 20:41:30] ERROR ARM: eject: cannot open /dev/sr1: Device or resource busy

[08-28-2025 20:41:30] INFO ARM: Releasing current job from drive

[flojo]

You need to understand that this is a container problem and that you need to ask here: https://github.com/automatic-ripping-ma ... ine/issues

Your container should have a command to update the key manually, it would look something like:

Code: Select all

docker exec -it $container_name sh -c updatekey "T-...." 

If your container does not have that option, you need to ask them to add it as license data should always be configurable by the user.

Again, _GO_ASK_THE_CONTAINER_MAINTER at https://github.com/automatic-ripping-ma ... ine/issues

[johnmartin4]

Never had that option before and it worked for several months.
I'll get the current beta key and try that option.