1.17.8 hangs when trying to read from brand new Asus SDW-06D2X

[whitenoise]

Hi there MakeMKV community!

Longtime user of the Windows version, switched to Linux out of MS frustration a few weeks back (been using Linux for years); bought a replacement Asus drive, brand new, connected it, built MakeMKV from source, inserted a blu-ray, started MakeMKV and it... hung at "Scanning for CD-Rom drives".

(This is on a registered, paid copy of MakeMKV, same key as I've been using on Windows for a few years).

Ejected the disk, cleared all makemkvcon processes, relaunched MakeMKV, it started fine, detected the drive, found all of its specs, all good.

Put a disc back in, restarted MakeMKV -- same hang.
Tried with Makemkvcon -- hangs at first line.

Disc itself opens up fine and can be navigated easily within file manager and command prompt (so Linux sees the /dev/sr0 device just fines and grants my user access to it just fine). Used the CD-Rom functionality of the drive to copy over 300+megs of data in the same session, so drive is just fine.

Which leaves me at : MakeMKV hangs with a blu-ray disc inserted in the drive, never terminating, leaving a hanging makemkvcon process behind.

I guess my first step would be debug logging on, or is there something else I can try to unblock it?

[LordKaladar]

Having a very similar issue, but with a PIONEER BDR-XD08U under Kubuntu.

Very hopeful someone has info for you (and potentially me).

I am able to close MakeMKV. I don't see the processes staying behind. I basically just get "Disc is being Loaded" indefinitely.

[gpshumway]

I'm having this issue as well. Though I've seen a few different manifestations of issue while trying to get MakeMKV working on my new Linux box. My first issue (on Fedora 41) was that MakeMKV wouldn't proceed beyond downloading SDF:
viewtopic.php?f=3&t=35703

Now I've got it installed in a Debian 12 install and initially it would launch with almost every button grayed out, including the "Register" button.

I got MakeMKV to un-gray the buttons, accept my registration code and start reading the drive, but then it hangs. Exhibiting exactly the behavior detailed by the OP.

My system is:
Debian 12
LG HL-DT-ST BD-RE WH16NS40 (1.04) Blu-Ray drive
AMD Ryzen 8600G in an MSI B650 motherboard

The MakeMKV debug file shows:

Code: Select all

Debug log started at Wed Nov 13 02:00:33 2024 , written by MakeMKV v1.17.8 linux(x64-release)
001005:0000 MakeMKV v1.17.8 linux(x64-release) started
001004:0000 Debug logging enabled, log will be saved as file:///home/mcfly/MakeMKV_log.txt
Using 262272KB for read cache.
Network access is ENABLED, CURL version 7.88.1/OpenSSL/3.0.15/1.52.0 (x86_64-pc-linux-gnu) , proxy server not set.
001003:0020 DEBUG: Code 0 at }jexA76La`JjTu9fehtZ;%:29393631
No  SDF v098: HL-DT-ST_BD-RE__WH16NS40_1.04_211901041348_KLZJASJ4347
SDF auto v098: HL-DT-ST_BD-RE__WH16NS40_1.04_211901041348_KLZJASJ4347

Thanks for any help!

[Djoss]

I'm also seeing this problem.
Just listing the drives via makemkvcon is enough to make it hang:

Code: Select all

makemkvcon -r --cache=1 info disc:9999

[fosskers]

Hey folks, I'm having the same issue, and it seems like a lot of people are. This post seems to have the most information: viewtopic.php?f=3&t=35703

In particular, `makemkvcon` is being started up with the `guiserver` command, even when ran from the console, and this process hangs at 100%. Note that this affects any other command that tries to call to `makemkvcon`, like `bd_info` or VLC.

[wmcclain]

Same here. 1.17.8 and .9 hang when trying open both Blu-ray and DVD discs. I'm not using UHD.

This is with both a SATA ASUS drive and and a USB Pioneer.

1.17.7 works.

[BandoMan]

This is definitely an issue with 1.17.8 and 1.17.9. 1.17.7 works. This is not a linux issue, because it is the same on windows 11. This is with both a SATA ASUS and a USB LG. I'm on linux mint, here is a "temporary solution that works for me": (This adds the makemkv repo, install 1.17.9 for updated libs to match updated ffmpeg, then downgrades to 1.17.7)

Code: Select all

!/bin/bash
# Install 1.17.9
sudo add-apt-repository ppa:heyarje/makemkv-beta
sudo apt update
sudo apt install makemkv-bin makemkv-oss
read -p "Register your key, then close MakeMKV, (Press ENTER)"
makemkv
# Downgrade to 1.17.7
wget https://www.makemkv.com/download/old/makemkv-bin-1.17.7.tar.gz
gunzip makemkv-bin-1.17.7.tar.gz
tar -xvf makemkv-bin-1.17.7.tar
cd makemkv-bin-1.17.7
echo "q" | make
# Type "yes" here
sudo make install

It should work, you might not need to install 1.17.9, and just start with the wget command, or visit: https://www.makemkv.com/download/old/
However, my ffmpeg version needed MakeMKV's latest libraries.

[flojo]

.. solution to fix the issue ...

This does _NOT_ "fix the issue" with 1.17.8/9.

[BandoMan]

This does _NOT_ "fix the issue" with 1.17.8/9.

Fixed.