RMA - LG-WH16NS60

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DigitalJockey
Posts: 8
Joined: Sat Apr 17, 2021 4:36 am

RMA - LG-WH16NS60

Post by DigitalJockey »

Hello all,

I was wondering if you could help me out.

I've just got a LG-WH16NS60 and it's been acting weird.

So I've contacted Newegg and they couldn't do anything because the 30-day window passed by a week or so.

Does anyone has any experience with the RMA to LG? How does it work? When will I get a new drive? Does it work outside US?

Thank you!
Billycar11
Posts: 3766
Joined: Sun Aug 24, 2014 5:49 am

Re: RMA - LG-WH16NS60

Post by Billycar11 »

DigitalJockey wrote:
Mon Apr 26, 2021 3:15 pm
Hello all,

I was wondering if you could help me out.

I've just got a LG-WH16NS60 and it's been acting weird.

So I've contacted Newegg and they couldn't do anything because the 30-day window passed by a week or so.

Does anyone has any experience with the RMA to LG? How does it work? When will I get a new drive? Does it work outside US?

Thank you!
Just buy a new one from new egg and return your old one as the new I have done it through LG first they will tell you newegg is not an authorized reseller so you have no warranty then Once you convince them they have to honor the warranty it will take about 2 months and that was before virus so it might be worse now
Buy a UHD drive from the guide and how to video maker: https://www.makemkv.com/forum/viewtopic ... 20&t=17831
UHD Drives Guide: https://www.makemkv.com/forum/viewtopic ... 16&t=19634
Auto flash kit $25 Email me for one Billycar5924@gmail.com
DigitalJockey
Posts: 8
Joined: Sat Apr 17, 2021 4:36 am

Re: RMA - LG-WH16NS60

Post by DigitalJockey »

Billycar11 wrote:
Mon Apr 26, 2021 9:44 pm
DigitalJockey wrote:
Mon Apr 26, 2021 3:15 pm
Hello all,

I was wondering if you could help me out.

I've just got a LG-WH16NS60 and it's been acting weird.

So I've contacted Newegg and they couldn't do anything because the 30-day window passed by a week or so.

Does anyone has any experience with the RMA to LG? How does it work? When will I get a new drive? Does it work outside US?

Thank you!
Just buy a new one from new egg and return your old one as the new I have done it through LG first they will tell you newegg is not an authorized reseller so you have no warranty then Once you convince them they have to honor the warranty it will take about 2 months and that was before virus so it might be worse now
This a very good idea. You're a genius!

But, wait, don't they check serial number or manufacturing date?
Billycar11
Posts: 3766
Joined: Sun Aug 24, 2014 5:49 am

Re: RMA - LG-WH16NS60

Post by Billycar11 »

DigitalJockey wrote:
Wed Apr 28, 2021 11:29 pm

Just buy a new one from new egg and return your old one as the new I have done it through LG first they will tell you newegg is not an authorized reseller so you have no warranty then Once you convince them they have to honor the warranty it will take about 2 months and that was before virus so it might be worse now
This a very good idea. You're a genius!

But, wait, don't they check serial number or manufacturing date?
[/quote]

i have never had a problem
Buy a UHD drive from the guide and how to video maker: https://www.makemkv.com/forum/viewtopic ... 20&t=17831
UHD Drives Guide: https://www.makemkv.com/forum/viewtopic ... 16&t=19634
Auto flash kit $25 Email me for one Billycar5924@gmail.com
DigitalJockey
Posts: 8
Joined: Sat Apr 17, 2021 4:36 am

Re: RMA - LG-WH16NS60

Post by DigitalJockey »

Awesome! Thank you very much for all the advice. It's gonna be really helpful.

Thank you!
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