Page 1 of 1

RMA - LG-WH16NS60

Posted: Mon Apr 26, 2021 3:15 pm
by DigitalJockey
Hello all,

I was wondering if you could help me out.

I've just got a LG-WH16NS60 and it's been acting weird.

So I've contacted Newegg and they couldn't do anything because the 30-day window passed by a week or so.

Does anyone has any experience with the RMA to LG? How does it work? When will I get a new drive? Does it work outside US?

Thank you!

Re: RMA - LG-WH16NS60

Posted: Mon Apr 26, 2021 9:44 pm
by Billycar11
DigitalJockey wrote:
Mon Apr 26, 2021 3:15 pm
Hello all,

I was wondering if you could help me out.

I've just got a LG-WH16NS60 and it's been acting weird.

So I've contacted Newegg and they couldn't do anything because the 30-day window passed by a week or so.

Does anyone has any experience with the RMA to LG? How does it work? When will I get a new drive? Does it work outside US?

Thank you!
Just buy a new one from new egg and return your old one as the new I have done it through LG first they will tell you newegg is not an authorized reseller so you have no warranty then Once you convince them they have to honor the warranty it will take about 2 months and that was before virus so it might be worse now

Re: RMA - LG-WH16NS60

Posted: Wed Apr 28, 2021 11:29 pm
by DigitalJockey
Billycar11 wrote:
Mon Apr 26, 2021 9:44 pm
DigitalJockey wrote:
Mon Apr 26, 2021 3:15 pm
Hello all,

I was wondering if you could help me out.

I've just got a LG-WH16NS60 and it's been acting weird.

So I've contacted Newegg and they couldn't do anything because the 30-day window passed by a week or so.

Does anyone has any experience with the RMA to LG? How does it work? When will I get a new drive? Does it work outside US?

Thank you!
Just buy a new one from new egg and return your old one as the new I have done it through LG first they will tell you newegg is not an authorized reseller so you have no warranty then Once you convince them they have to honor the warranty it will take about 2 months and that was before virus so it might be worse now
This a very good idea. You're a genius!

But, wait, don't they check serial number or manufacturing date?

Re: RMA - LG-WH16NS60

Posted: Wed Apr 28, 2021 11:55 pm
by Billycar11
DigitalJockey wrote:
Wed Apr 28, 2021 11:29 pm

Just buy a new one from new egg and return your old one as the new I have done it through LG first they will tell you newegg is not an authorized reseller so you have no warranty then Once you convince them they have to honor the warranty it will take about 2 months and that was before virus so it might be worse now
This a very good idea. You're a genius!

But, wait, don't they check serial number or manufacturing date?
[/quote]

i have never had a problem

Re: RMA - LG-WH16NS60

Posted: Mon May 03, 2021 12:22 am
by DigitalJockey
Awesome! Thank you very much for all the advice. It's gonna be really helpful.

Thank you!