Previously working drive no longer recognized
Posted: Thu Dec 14, 2023 1:17 pm
Hi there. Long time lurker, first time poster. I'm tearing my hair out over a previously working drive and I've done everything I can think of besides ask for help, so here goes. (Also, I apologize if this isn't the place for this sort of post, please let me know if I need to post it elsewhere on the forum.)
I own a Verbatim blu ray drive, inside is a Pioneer BDR-UD03. I have never attempted to update firmware or anything like that, so as far as I am aware, it should be stock as of the manufacturer date (July 2022). Don't remember when I purchased it originally, sometime in early 2023. Did some research on the forums here before buying, confirmed the Verbatim model should work, came home and checked it and was happy to find that it had no issues whatsoever.
I had no trouble ripping music CDs, both commercial and burned DVDs, and BluRay movies for a few months. I used the drive on both Mac and Windows, using MakeMKV, VLC, Handbrake. MacOS and Windows recognized the drive in their respective file explorers. It worked under Windows 10 and 11, MacOS Yosemite, Monterey, and Ventura, and on old Intel Macs and the newest M2 MacBook Air. I used it directly with the device as well as through various hubs/USB-C adapters.
Sometime after that, and for no apparent reason, the drive simply stopped being recognized entirely. I've used every combination of cable/dock/external power supply/adapter that I own, and multiple computers that it worked with before, but it just doesn't appear anywhere. Not in file explorers, not in disk utilities. The drive spins up with BluRay disks and appears to behave as normal (no clicking/whirring stutters), but nothing changes on the PC side.
There's no sign of physical damage that I can find, I upgraded to 1.17.5, downgraded to 1.17.3 (which worked before), checked it with VLC, Handbrake, etc., and no joy. I am still able to use a USB DVD drive with both systems with no issue, so I don't think it's a driver issue or an OS issue. The only conclusion I can come to is that the drive itself may have simply died. I'm just baffled that it worked perfectly for so long and then just didn't.
TL;DR: Drive worked on multiple systems for multiple disk types without issue for months, then stopped with no warning. Haven't been able to troubleshoot it in any way that narrows it down aside from the drive itself. Do I just have a dead drive? Or is there something that I might not be aware of that changed on the software side? Really don't want to have to buy a new drive but I'm starting to think that might be my only option.
I own a Verbatim blu ray drive, inside is a Pioneer BDR-UD03. I have never attempted to update firmware or anything like that, so as far as I am aware, it should be stock as of the manufacturer date (July 2022). Don't remember when I purchased it originally, sometime in early 2023. Did some research on the forums here before buying, confirmed the Verbatim model should work, came home and checked it and was happy to find that it had no issues whatsoever.
I had no trouble ripping music CDs, both commercial and burned DVDs, and BluRay movies for a few months. I used the drive on both Mac and Windows, using MakeMKV, VLC, Handbrake. MacOS and Windows recognized the drive in their respective file explorers. It worked under Windows 10 and 11, MacOS Yosemite, Monterey, and Ventura, and on old Intel Macs and the newest M2 MacBook Air. I used it directly with the device as well as through various hubs/USB-C adapters.
Sometime after that, and for no apparent reason, the drive simply stopped being recognized entirely. I've used every combination of cable/dock/external power supply/adapter that I own, and multiple computers that it worked with before, but it just doesn't appear anywhere. Not in file explorers, not in disk utilities. The drive spins up with BluRay disks and appears to behave as normal (no clicking/whirring stutters), but nothing changes on the PC side.
There's no sign of physical damage that I can find, I upgraded to 1.17.5, downgraded to 1.17.3 (which worked before), checked it with VLC, Handbrake, etc., and no joy. I am still able to use a USB DVD drive with both systems with no issue, so I don't think it's a driver issue or an OS issue. The only conclusion I can come to is that the drive itself may have simply died. I'm just baffled that it worked perfectly for so long and then just didn't.
TL;DR: Drive worked on multiple systems for multiple disk types without issue for months, then stopped with no warning. Haven't been able to troubleshoot it in any way that narrows it down aside from the drive itself. Do I just have a dead drive? Or is there something that I might not be aware of that changed on the software side? Really don't want to have to buy a new drive but I'm starting to think that might be my only option.