Fatal error occured...
Posted: Tue Sep 15, 2020 1:40 pm
Hello:
Recently I received a BU40N and a Vantec enclosure. The BU40N is factory set at 1.03. Details of the BU40N
other system details below.
Problem: When I attempt to do a non-decrypt (IE: Decrypt video files not checked) backup of any Blu-ray disk with the BU40N I always receive the following error:
"Fatal error occured. Program will now exit."
If I do a decrypted backup (IE: Decrypt video files box checked) then MakeMKV processes the request without any error(s). Also, if I use any other of my optical drives to do the backup of a Blu-ray disk (decrypt or non-decrypt) MakeMKV processes the respective backup without error(s) so it's definitely not the disk causing the problem. Also, the fatal occurs no matter what disk I try, yet in my other optical drives there is no error of any sort.
Question: Is there something wrong with the BU40N drive? (Doubt it, because if yes, then it would not backup media at all).
Theory: The factory 1.03 firmware some how prevents MakeMKV from doing a non-decrypt backup.
If theory correct, would flashing the firmware to the appropriate MK firmware resolve the problem?
I have attached Zip files from my 2 different units of the debug logs of my attempts to do the backups from the drives in hopes someone might be able to me a clue as to what is possible wrong.
Any help/ideas/suggestions would be greatly appreciated.
Thank you for your valuable time in advance.
Regards,
A
Other system details for reference:
DT Unit: (Normal Desktop Unit)
M/B: ASUSTeK Computer INC. M5A88-M (AM3R2)
CPU: AMD FX-6100 6 Core @ 3.30GHz
RAM: 16GB
HD : 2.0T (1.8T Free)
OD1: HL-DT-ST BD-RE WH16NS40 (pre-2015, MT1939)
OD2: HL-DT-ST BD-RE WH16NS60 (Actually HL-DT-ST BD-RE WH16NS40-NS50 cross flashed)
OS : Windows 10 64 bit
MV Unit: (Dedicated MakeMKV Unit)
M/B: ASUSTeK COMPUTER INC. P8H61-M LE/CSM R2.0 (LGA1155)
CPU: Intel Pentium G2020 @ 2.90GHz
RAM: 12GB
HD : 2.0T (1.8T Free)
OD1: HL-DT-ST BD-RE WH16NS60 (Actually HL-DT-ST BD-RE WH16NS40-NS50 cross flashed)
OS : Windows 10 64 bit
Recently I received a BU40N and a Vantec enclosure. The BU40N is factory set at 1.03. Details of the BU40N
other system details below.
Problem: When I attempt to do a non-decrypt (IE: Decrypt video files not checked) backup of any Blu-ray disk with the BU40N I always receive the following error:
"Fatal error occured. Program will now exit."
If I do a decrypted backup (IE: Decrypt video files box checked) then MakeMKV processes the request without any error(s). Also, if I use any other of my optical drives to do the backup of a Blu-ray disk (decrypt or non-decrypt) MakeMKV processes the respective backup without error(s) so it's definitely not the disk causing the problem. Also, the fatal occurs no matter what disk I try, yet in my other optical drives there is no error of any sort.
Question: Is there something wrong with the BU40N drive? (Doubt it, because if yes, then it would not backup media at all).
Theory: The factory 1.03 firmware some how prevents MakeMKV from doing a non-decrypt backup.
If theory correct, would flashing the firmware to the appropriate MK firmware resolve the problem?
I have attached Zip files from my 2 different units of the debug logs of my attempts to do the backups from the drives in hopes someone might be able to me a clue as to what is possible wrong.
Any help/ideas/suggestions would be greatly appreciated.
Thank you for your valuable time in advance.
Regards,
A
Other system details for reference:
DT Unit: (Normal Desktop Unit)
M/B: ASUSTeK Computer INC. M5A88-M (AM3R2)
CPU: AMD FX-6100 6 Core @ 3.30GHz
RAM: 16GB
HD : 2.0T (1.8T Free)
OD1: HL-DT-ST BD-RE WH16NS40 (pre-2015, MT1939)
OD2: HL-DT-ST BD-RE WH16NS60 (Actually HL-DT-ST BD-RE WH16NS40-NS50 cross flashed)
OS : Windows 10 64 bit
MV Unit: (Dedicated MakeMKV Unit)
M/B: ASUSTeK COMPUTER INC. P8H61-M LE/CSM R2.0 (LGA1155)
CPU: Intel Pentium G2020 @ 2.90GHz
RAM: 12GB
HD : 2.0T (1.8T Free)
OD1: HL-DT-ST BD-RE WH16NS60 (Actually HL-DT-ST BD-RE WH16NS40-NS50 cross flashed)
OS : Windows 10 64 bit