www.makemkv.com

I sent a request for a copy of my existing software key as I lost mine with an old computer. It’s been 5 days. Is there any other option for requesting a copy?

Thanks
Rob

You should be able to request your key from the payment processor.

If you purchased around late 2021 or after, go to PayPro Global: https://payproglobal.com/customer-support

If you purchased before then, go to Avangate: https://support.avangate.com/hc/en-us/a ... etrieve-it