How Long Does It Take To Receive License Key After Purchase

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OneDay
Posts: 5
Joined: Wed Jun 10, 2020 12:01 am

How Long Does It Take To Receive License Key After Purchase

Post by OneDay »

Hi

Just purchased a license key on June 3, 2023 via PayPal, but have yet to receive it.
I sent a email to support@makemkv.com but yet to receive a reply. Hope to get a reply as I have a bunch of Blu rays that need backup.

Thanks
Woodstock
Posts: 9912
Joined: Sun Jul 24, 2011 11:21 pm

Re: How Long Does It Take To Receive License Key After Purchase

Post by Woodstock »

Usually the key is in your email after purchase. Have you checked spam folders?
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OneDay
Posts: 5
Joined: Wed Jun 10, 2020 12:01 am

Re: How Long Does It Take To Receive License Key After Purchase

Post by OneDay »

Hi Woodstock

Checked my spam folder and nothing there. I called PayPro and they said they will contact the seller for a license key. No word yet.

Thanks
jxxxm
Posts: 1
Joined: Sun Jun 04, 2023 7:25 pm

Re: How Long Does It Take To Receive License Key After Purchase

Post by jxxxm »

Same here. Purchased yesterday and never received my key. I also emailed and haven’t received a response (not complaining, it is the weekend…just adding that I had the same problem in case it’s a systemic issue).
eman23
Posts: 1
Joined: Sun Jun 04, 2023 8:48 pm

Re: How Long Does It Take To Receive License Key After Purchase

Post by eman23 »

Looks like you have to contact them directly, at least that's what I see in one of the emails I got from the store
For MakeMKV license key please contact vendor directly at support@makemkv.com
Kinda wonky but guess that's how the author wishes to issue keys.
OneDay
Posts: 5
Joined: Wed Jun 10, 2020 12:01 am

Re: How Long Does It Take To Receive License Key After Purchase

Post by OneDay »

eman23 wrote:
Sun Jun 04, 2023 8:52 pm
Looks like you have to contact them directly, at least that's what I see in one of the emails I got from the store
For MakeMKV license key please contact vendor directly at support@makemkv.com
Kinda wonky but guess that's how the author wishes to issue keys.
HI eman23

Did that first. No response. That why I contacted PayPro.

Thanks
Nocerame
Posts: 1
Joined: Mon Jun 05, 2023 11:02 am

Re: How Long Does It Take To Receive License Key After Purchase

Post by Nocerame »

Hi guys,

Same here, bought a license this morning so I could rip a stack of Blu-Rays purchased over the weekend. Didn't get the key in my order confirmation email and nothing yet from the support email address. :(
Hankcastle
Posts: 1
Joined: Mon Jun 05, 2023 12:51 pm

Re: How Long Does It Take To Receive License Key After Purchase

Post by Hankcastle »

Ooops,

I'm new to the forum, so hi all.

Just purchased a key and have the exact same problem: nothing's happening.
( I've sent an email to MKV support )
Lobo204
Posts: 1
Joined: Mon Jun 05, 2023 1:29 pm

Re: How Long Does It Take To Receive License Key After Purchase

Post by Lobo204 »

Add me to the list.
I've just purchased it but again no key in any of the emails and I've sent an email to the support page.
I am eagerly awaiting my key.
REDR58
Posts: 3
Joined: Mon Jun 05, 2023 5:09 pm

Re: How Long Does It Take To Receive License Key After Purchase

Post by REDR58 »

Same issue for me. Bought a license Sunday evening June 4th 2023 and no key so far. Sent a note to the support email address.
OneDay
Posts: 5
Joined: Wed Jun 10, 2020 12:01 am

Re: How Long Does It Take To Receive License Key After Purchase

Post by OneDay »

Just wanted to update this post
Just received my license Key
GL to everyone
REDR58
Posts: 3
Joined: Mon Jun 05, 2023 5:09 pm

Re: How Long Does It Take To Receive License Key After Purchase

Post by REDR58 »

OneDay wrote:
Mon Jun 05, 2023 9:15 pm
Just wanted to update this post
Just received my license Key
GL to everyone
Same here too, got it in an email with "Activate your MakeMKV now" as the subject.
OneDay
Posts: 5
Joined: Wed Jun 10, 2020 12:01 am

Re: How Long Does It Take To Receive License Key After Purchase

Post by OneDay »

HI Mike admin

Thanks for the update. I've been using makemkv beta for many years. I just wanted to buy a license key to say thanks.

Thanks again
srblanck
Posts: 3
Joined: Sat Sep 30, 2023 1:59 am

Re: How Long Does It Take To Receive License Key After Purchase

Post by srblanck »

Hmm, I did not get an email either. Sounds like paypro are the ones to contact.
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