License lookup

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the fool
Posts: 2
Joined: Thu Mar 03, 2022 11:02 pm

License lookup

Post by the fool »

I purchase a license, back in the pre-COVID times, but I am unable to find the receipt.

I tried several emails that I normally use and I was unable to find a receipt from avangate.com (or even PayPal, since it seemed PayPal was accepted at some point).
I also tried search for makemkv with no hits.

I thought I had registered for this forum before, but I also am unable to retrieve the password (check spam filter too).

Is there a way to look up the key that I purchased and figure out which email/processor was used for it?

In the about box, I see
License Type: Registered
Expiration: Never.

Currently running 1.15.2 and I'm concerned that if I upgrade, I will lose the license info and never be able to retrieve it.
dcoke22
Posts: 2560
Joined: Wed Jul 22, 2020 11:25 pm

Re: License lookup

Post by dcoke22 »

When I search for 'makemkv' I find my purchase receipt in my email. It happens to be from 2checkout.com and GuinpinSoft Inc.

I've had a license from 2019 and even through all the intervening versions, I've never had to input my license key again.

I think the current processor is Paypro.

Also, you can email support@makemkv.com.

Under Help -> Register I can see my license key.
Last edited by dcoke22 on Fri Mar 04, 2022 12:02 am, edited 2 times in total.
Billycar11
Posts: 3766
Joined: Sun Aug 24, 2014 5:49 am

Re: License lookup

Post by Billycar11 »

the fool wrote:
Thu Mar 03, 2022 11:12 pm
In the about box, I see
License Type: Registered
Expiration: Never.

Currently running 1.15.2 and I'm concerned that if I upgrade, I will lose the license info and never be able to retrieve it.
In the box it should still have your key just copy it and save it somewhere.
Also I have updated makemkv many times without having to put the key in
Buy a UHD drive from the guide and how to video maker: https://www.makemkv.com/forum/viewtopic ... 20&t=17831
UHD Drives Guide: https://www.makemkv.com/forum/viewtopic ... 16&t=19634
Auto flash kit $25 Email me for one Billycar5924@gmail.com
the fool
Posts: 2
Joined: Thu Mar 03, 2022 11:02 pm

Re: License lookup

Post by the fool »

Thank you @dcoke22 and @Billycar11

Just updated and copied the string from the registration box.
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