Purchased with Paypal, no key recived

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JawzDeadeye_DuckRed
Posts: 3
Joined: Fri Sep 30, 2022 7:26 pm

Purchased with Paypal, no key recived

#1 Post by JawzDeadeye_DuckRed » Fri Sep 30, 2022 9:08 pm

Hello,

I tried buying a key via Paypal 2 days ago.

I am unsure if I have to wait for the Paypal payment to go through first. I couldn't find an email on the FAQ page since it is still down.

I this the correct way to ask for support?

Thanks.

d00zah
Posts: 1567
Joined: Mon Jun 06, 2016 8:23 pm

Re: Purchased with Paypal, no key recived

#2 Post by d00zah » Fri Sep 30, 2022 11:20 pm

Check your email SPAM folder & if no joy, email support@makemkv.com

JawzDeadeye_DuckRed
Posts: 3
Joined: Fri Sep 30, 2022 7:26 pm

Re: Purchased with Paypal, no key recived

#3 Post by JawzDeadeye_DuckRed » Sat Oct 15, 2022 11:42 am

Issue resolved.

I goofed and put the wrong email. But they sent it to the email I contacted them on.

Thanks again for the information. :)

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