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Another Verbatim 43888 failure

Posted: Thu Nov 06, 2025 12:14 am
by bhazard1
Looking at other recent posts, these drives seem to be failing pretty often. I've had mine since February, it is the LG BU40N variant. Building a media library, probably 300-400 each DVD and BD with maybe 20 UHD. Just today it started clicking and giving "no disk" in MakeMKV.

Has anyone "fixed" one of these drives that has started clicking? I have to assume it's some sort of mechanical failure.
Has anyone successfully warranty'd one out with Verbatim? (I purchased on Amazon, but well beyond the return window of course.)
Is there a suitable replacement on the market? The 43888 seems to no longer be available from retailers, and the price of used ones has skyrocketed.

Re: Another Verbatim 43888 failure

Posted: Thu Nov 06, 2025 1:09 am
by MartyMcNuts
bhazard1 wrote:
Thu Nov 06, 2025 12:14 am
Looking at other recent posts, these drives seem to be failing pretty often. I've had mine since February, it is the LG BU40N variant. Building a media library, probably 300-400 each DVD and BD with maybe 20 UHD. Just today it started clicking and giving "no disk" in MakeMKV.

Has anyone "fixed" one of these drives that has started clicking? I have to assume it's some sort of mechanical failure.
Has anyone successfully warranty'd one out with Verbatim? (I purchased on Amazon, but well beyond the return window of course.)
Is there a suitable replacement on the market? The 43888 seems to no longer be available from retailers, and the price of used ones has skyrocketed.
They sometimes get confused. You can try powering it off completely for a few minutes before plugging it back in again and see if that helps. Sometimes changing USB ports can also help.

Also, the lasers could be dirty. You can try cleaning them.

Re: Another Verbatim 43888 failure

Posted: Thu Nov 06, 2025 2:57 am
by bhazard1
MartyMcNuts wrote:
Thu Nov 06, 2025 1:09 am
bhazard1 wrote:
Thu Nov 06, 2025 12:14 am
Looking at other recent posts, these drives seem to be failing pretty often. I've had mine since February, it is the LG BU40N variant. Building a media library, probably 300-400 each DVD and BD with maybe 20 UHD. Just today it started clicking and giving "no disk" in MakeMKV.

Has anyone "fixed" one of these drives that has started clicking? I have to assume it's some sort of mechanical failure.
Has anyone successfully warranty'd one out with Verbatim? (I purchased on Amazon, but well beyond the return window of course.)
Is there a suitable replacement on the market? The 43888 seems to no longer be available from retailers, and the price of used ones has skyrocketed.
They sometimes get confused. You can try powering it off completely for a few minutes before plugging it back in again and see if that helps. Sometimes changing USB ports can also help.

Also, the lasers could be dirty. You can try cleaning them.
Unfortunately I've tried both. Including plugging it into another computer, with a different USB cord. It's still recognized in Windows and MakeMKV. Just doesn't recognize discs.

Re: Another Verbatim 43888 failure

Posted: Thu Nov 13, 2025 9:57 pm
by The prodigy
I am taking a gamble and purchased a $60 pioneer BDR-UD03 on eBay from china. I took apart the verbatim and took out the BU40N and will slap the pioneer inside and see what happens. If it works it’ll be a nice pioneer drive with usb c connectivity. Will report back on how it goes.

Re: Another Verbatim 43888 failure

Posted: Fri Nov 14, 2025 12:37 am
by bhazard1
The prodigy wrote:
Thu Nov 13, 2025 9:57 pm
I am taking a gamble and purchased a $60 pioneer BDR-UD03 on eBay from china. I took apart the verbatim and took out the BU40N and will slap the pioneer inside and see what happens. If it works it’ll be a nice pioneer drive with usb c connectivity. Will report back on how it goes.
I just pulled the trigger on an "open box" Buffalo BRXL-PC6U2 which I believe is a BU40N as well, for $65.

I sent Verbatim a support request email but they don't seem interested in responding.

Re: Another Verbatim 43888 failure

Posted: Sun Nov 16, 2025 9:20 am
by tommik128
bhazard1 wrote:
Thu Nov 06, 2025 12:14 am
The 43888 seems to no longer be available from retailers, and the price of used ones has skyrocketed.
Where are you from? There are tons of official shops in UK, EU offering Verbatim 43888 IN STOCK...

Re: Another Verbatim 43888 failure

Posted: Mon Nov 17, 2025 4:36 am
by bhazard1
tommik128 wrote:
Sun Nov 16, 2025 9:20 am
bhazard1 wrote:
Thu Nov 06, 2025 12:14 am
The 43888 seems to no longer be available from retailers, and the price of used ones has skyrocketed.
Where are you from? There are tons of official shops in UK, EU offering Verbatim 43888 IN STOCK...
I'm in the states. I bought the 43888 on Amazon back in February. Apparently they are unobtainium here now. At least not for what I paid back then.

Re: Another Verbatim 43888 failure

Posted: Mon Nov 17, 2025 1:05 pm
by Coopervid
bhazard1 wrote:
Mon Nov 17, 2025 4:36 am
tommik128 wrote:
Sun Nov 16, 2025 9:20 am
bhazard1 wrote:
Thu Nov 06, 2025 12:14 am
The 43888 seems to no longer be available from retailers, and the price of used ones has skyrocketed.
Where are you from? There are tons of official shops in UK, EU offering Verbatim 43888 IN STOCK...
I'm in the states. I bought the 43888 on Amazon back in February. Apparently they are unobtainium here now. At least not for what I paid back then.
It's available:

https://www.amazon.com/Amazonia-Verbati ... r=8-2&th=1

Re: Another Verbatim 43888 failure

Posted: Mon Nov 17, 2025 3:23 pm
by bhazard1
Coopervid wrote:
Mon Nov 17, 2025 1:05 pm
bhazard1 wrote:
Mon Nov 17, 2025 4:36 am
tommik128 wrote:
Sun Nov 16, 2025 9:20 am


Where are you from? There are tons of official shops in UK, EU offering Verbatim 43888 IN STOCK...


I'm in the states. I bought the 43888 on Amazon back in February. Apparently they are unobtainium here now. At least not for what I paid back then.
It's available:

https://www.amazon.com/Amazonia-Verbati ... r=8-2&th=1
"Temporarily out of stock"

Re: Another Verbatim 43888 failure

Posted: Mon Nov 17, 2025 3:35 pm
by Coopervid
bhazard1 wrote:
Mon Nov 17, 2025 3:23 pm
Coopervid wrote:
Mon Nov 17, 2025 1:05 pm
bhazard1 wrote:
Mon Nov 17, 2025 4:36 am




I'm in the states. I bought the 43888 on Amazon back in February. Apparently they are unobtainium here now. At least not for what I paid back then.
It's available:

https://www.amazon.com/Amazonia-Verbati ... r=8-2&th=1
"Temporarily out of stock"
Then go for the ASUS:

https://www.amazon.com/ASUS-Computer-In ... xkYrTF9kG5

Re: Another Verbatim 43888 failure

Posted: Tue Nov 18, 2025 4:09 pm
by bhazard1
Coopervid wrote:
Mon Nov 17, 2025 3:35 pm
bhazard1 wrote:
Mon Nov 17, 2025 3:23 pm
Coopervid wrote:
Mon Nov 17, 2025 1:05 pm

It's available:

https://www.amazon.com/Amazonia-Verbati ... r=8-2&th=1
"Temporarily out of stock"
Then go for the ASUS:

https://www.amazon.com/ASUS-Computer-In ... xkYrTF9kG5
Buffalo BRXL-PC6U2 on the way already. Not opposed to finding another SATA slim drive to replace the BU40N in the Verbatim enclosure.