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Verbatim 43888

Posted: Wed Apr 02, 2025 4:29 pm
by Raaffii
Hello friends

Please Help :)

Problem: My Verbatim 43888 drive can only read DVDs, not BR or UHD.
43888.JPG
43888.JPG (125.42 KiB) Viewed 1079 times
Has something been flashed?
What do I need to do to make it work?

THANX

Sorry for my English, I'm from Germany and use a translator :)

Re: Verbatim 43888

Posted: Wed Apr 02, 2025 7:16 pm
by zittrig
Are you sure the drive which is shown is a Verbatim 43888? The drive on the screen seems to be a pure DVD drive. HP labeled or original LiteOn I think.

Re: Verbatim 43888

Posted: Wed Apr 02, 2025 7:23 pm
by MrPenguin
Raaffii wrote:
Wed Apr 02, 2025 4:29 pm
Problem: My Verbatim 43888 drive can only read DVDs, not BR or UHD.
You have not selected your Verbatim 43888 drive in MakeMKV's drop-down. MakeMKV has selected your DVD drive instead.

Re: Verbatim 43888

Posted: Thu Apr 03, 2025 2:22 am
by MartyMcNuts
Raaffii wrote:
Wed Apr 02, 2025 4:29 pm
Hello friends

Please Help :)

Problem: My Verbatim 43888 drive can only read DVDs, not BR or UHD.

43888.JPG

Has something been flashed?
What do I need to do to make it work?

THANX

Sorry for my English, I'm from Germany and use a translator :)
Yep, try selecting the correct drive. The one chosen is not a Verbatim 43888.

Re: Verbatim 43888

Posted: Thu Apr 03, 2025 6:07 am
by Raaffii
MartyMcNuts wrote:
Thu Apr 03, 2025 2:22 am
Raaffii wrote:
Wed Apr 02, 2025 4:29 pm
Hello friends

Please Help :)

Problem: My Verbatim 43888 drive can only read DVDs, not BR or UHD.

43888.JPG

Has something been flashed?
What do I need to do to make it work?

THANX

Sorry for my English, I'm from Germany and use a translator :)
Yep, try selecting the correct drive. The one chosen is not a Verbatim 43888.
In the drag drop menu I only see this drive

Re: Verbatim 43888

Posted: Thu Apr 03, 2025 1:11 pm
by dcoke22
Do you have more than one optical drive connected to your computer?

Re: Verbatim 43888

Posted: Thu Apr 03, 2025 1:20 pm
by Raaffii
dcoke22 wrote:
Thu Apr 03, 2025 1:11 pm
Do you have more than one optical drive connected to your computer?
no ... have Imac 27" without optical drive
I bought the drive used. Is it possible that someone flashed the wrong fw in to the drive?

Re: Verbatim 43888

Posted: Thu Apr 03, 2025 1:37 pm
by Woodstock
More likely, they sold you a different drive and thought you wouldn't care about the model number.

Re: Verbatim 43888

Posted: Thu Apr 03, 2025 3:01 pm
by Raaffii
Woodstock wrote:
Thu Apr 03, 2025 1:37 pm
More likely, they sold you a different drive and thought you wouldn't care about the model number.
Nice move ;)

Re: Verbatim 43888

Posted: Thu Apr 03, 2025 3:16 pm
by zittrig
Check the sticker on the backside. First five numbers of the serial number?

Or it's a enclosure of a 43888 but with a wrong drive inside.

Re: Verbatim 43888

Posted: Thu Apr 03, 2025 4:04 pm
by Mr. Red
If the sticker states it's a Verbatim 43888, the seller either changed the sticker or changed the drive in the enclosure.
Based on the inlcuded drive, MakeMKV should either show a Pioneer BDR-UD04 or an LG BD-RE BU40N.

Can I ask what you paid for the drive?

43888_sticker.jpg
43888_sticker.jpg (63.54 KiB) Viewed 889 times

Re: Verbatim 43888

Posted: Thu Apr 03, 2025 4:11 pm
by Raaffii
Mr. Red wrote:
Thu Apr 03, 2025 4:04 pm
If the sticker states it's a Verbatim 43888, the seller either changed the sticker or changed the drive in the enclosure.
Based on the inlcuded drive, MakeMKV should either show a Pioneer BDR-UD04 or an LG BD-RE BU40N.

Can I ask what you paid for the drive?


43888_sticker.jpg

A different drive is installed.
I've already gotten my money back; the seller obviously had no idea about it ;)