Page 1 of 1

UHD drive working on Windows but not on Linux (Ubuntu)

Posted: Tue Apr 02, 2024 12:54 am
by sgtCalamari
Drive flashed using SDFtool Flasher and working to rip UHD movies on Windows, but not working for the same movies on Linux. Both are running MakeMKV version 17.5 and tested on the same day. I've tried downgrading to version 17.4 and upgrading to version 17.6 but all Linux versions produce the same result. Other discs including DVD and Blu-Ray can be processed on both operating systems with this drive, with only UHD to fail on Linux. The "Enable Internet access" preference is enabled and I've attempted system restart, but the error persists.

---------------------------------------------------------------------------

Drive Information: Archgon MD-8107S-U3-UHD
OS device name: /dev/sr0
Current profile: BD-ROM
Manufacturer: HL-DT-ST
Product: BD-RE BU40N
Revision: 1.03
Serial number: MOFN#######
Firmware date: 2118-10-24 19:34
Bus encryption flags: 17
Highest AACS version: 77

LibreDrive Information
Status: Enabled
Drive platform: MT1959
Firmware type: Patched (microcode access re-enabled)
Firmware version: 1.03
DVD all regions: Yes
BD raw data read: Yes
BD raw metadata read: Yes
Unrestricted read speed: Yes

---------------------------------------------------------------------------

Code: Select all

MakeMKV v1.17.5 linux(x64-release) started
The new version 1.17.6 is available for download at http://www.makemkv.com/download/
Using direct disc access mode
Loaded content hash table, will verify integrity of M2TS files.
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT PRESENT' occurred while issuing SCSI command A30..0020..03F to device 'SG:dev_21:0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT PRESENT' occurred while issuing SCSI command A40..0020..03F to device 'SG:dev_21:0'
... [more of these same messages] ...
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT PRESENT' occurred while issuing SCSI command A40..002000800 to device 'SG:dev_21:0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SG:dev_21:0'
Can't read AACS VID from disc - most likely current AACS host certificate is revoked by your drive
Saved AACS dump file as home/<user>/.MakeMKV/MKB20_v77_MARVEL_STUDIOS'_GUARDIANS_OF_THE_GALAXY_VOL_3_-_ULTRA_HD_6734.tgz
LibreDrive compatible drive is required to open this disc - video can't be decrypted.
Failed to open disc

Re: UHD drive working on Windows but not on Linux (Ubuntu)

Posted: Wed Oct 02, 2024 3:49 pm
by moneyisreal
Hey - I had the same issue. I noticed I would get this error right when I opened MakeMVK and before I clicked on the disk "Failed to get full access to drive "[insert drive name]". Make sure that you either have write access to device "/dev/sr0", are member of "cdrom" group or have CAP_SYS_RAWIO enabled.

It seems linux needs to be given access to the drive.

This reddit post helped: https://www.reddit.com/r/makemkv/commen ... ?rdt=57857

They suggest this command: sudo snap connect makemkv:optical-write :optical-drive

Re: UHD drive working on Windows but not on Linux (Ubuntu)

Posted: Wed Oct 02, 2024 11:29 pm
by Billycar11
Go to bu40n 1.00