www.makemkv.com

I purchased a WH16NS60 drive from Amazon and flashed it to 1.02. It's been a great little drive for me to rip my discs. But today I noticed a weird problem. It no longer reads DVDs! It will read UHD and Blu-ray drives as well as CD-ROMs, but not DVDs. I tried UHD movies, Blu-ray movies, even my TurboTax installer disc - they all work, but none of my working DVDs will work in this drive.

In my Google searches, I've only come across MakeMKV and Reddit posts that complain that Blu-rays are no longer being read, but I have not seen one that complains that DVDs are no longer working. Any ideas on what I should try?

Fortunately, I did discover that my drive is covered under Amazon returns until January 31. Should I go that route?

Modern drives have two different lasers in them. A 'red' laser for CDs and DVDs and a 'blue' laser for blu-rays and UHDs. Sometimes one of the lasers will die but the other one will keep working.

If you're still within your return window, I'd return it.

Interesting. How did my drive read the Turbotax CD then? Did it use the Blu-ray laser since the red one seemingly had failed?

I'll bite the bullet and initiate a return and ask for a replacement.